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Manager Remote Disney Customer Service Jobs (NOW HIRING)

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Manager Remote Disney Customer Service information

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$24.5K

$58K

$101K

How much do manager remote disney customer service jobs pay per year?

As of Jul 1, 2026, the average yearly pay for manager remote disney customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Disney Customer Service vs Customer Service Representative?

AspectManager Remote Disney Customer ServiceCustomer Service Representative
CredentialsLeadership experience, management skills, possibly supervisory certificationsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, team management, strategic planningRemote or on-site, direct customer interaction
Employer & IndustryDisney, entertainment and mediaVarious companies, retail, hospitality, entertainment
Common Search/ComparisonLeadership, management, team oversightCustomer interaction, problem-solving

The main difference between Manager Remote Disney Customer Service and Customer Service Representative lies in their responsibilities and experience. Managers oversee teams, develop strategies, and handle higher-level issues, while Customer Service Representatives focus on direct customer interactions and support. Both roles may be remote and require strong communication skills, but the managerial position demands leadership experience and strategic planning.

What cities are hiring for Manager Remote Disney Customer Service jobs? Cities with the most Manager Remote Disney Customer Service job openings:
What are the most commonly searched types of Remote Disney Customer Service jobs? The most popular types of Remote Disney Customer Service jobs are:
What states have the most Manager Remote Disney Customer Service jobs? States with the most job openings for Manager Remote Disney Customer Service jobs include:
Infographic showing various Manager Remote Disney Customer Service job openings in the United States as of June 2026, with employment types broken down into 96% Part Time, and 4% Temporary. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service Manager (Remote)

Customer Service Manager (Remote)

ClearOne Advantage

Phoenix, AZ โ€ข Remote

$55K - $75K/yr

Full-time

Posted 19 days ago


Key responsibilities

  • Lead, coach, and develop a team of client specialists to drive excellent client experience and team performance.

  • Champion client satisfaction and retention by taking ownership of client issues and implementing service procedures that improve the client experience.

  • Deliver and exceed performance goals by analyzing team metrics, preparing performance reports, and building action plans for improvement.


Job description

The Client Success Manager leads a team of client specialists, driving excellent client experience, team performance, and key company priorities. Reporting to the Director of Client Success, this role owns team accountability, client satisfaction, and retention building a culture of professionalism, empowerment, and continuous improvement.

DISCLAIMER : PLEASE DO NOT APPLY TO THIS ROLE IF YOU DO NOT CALL CENTER MANAGEMENT EXPERIENCE


KEY RESPONSIBILITIES
Team Leadership & Development
Lead, coach, and develop a team of client specialists
Set clear expectations and drive accountability through observations and performance management
Build a culture of motivation, empowerment, and continuous improvement
Train agents and create development pathways that enable them to excel

Client Experience & Retention
Champion an excellent client experience across every team interaction
Take ownership of client issues and drive strategic, complete resolutions
Build client loyalty and retention throughout the program lifecycle
Develop and implement service procedures that improve the client experience and drive revenue

Performance & Reporting
Deliver and exceed performance goals and key metrics
Analyze data and evaluate results to build action plans for improvement or sustained performance
Prepare and present biweekly team performance decks and participate in monthly and quarterly business reviews
Monitor schedules, resources, and operational priorities to maintain quality and efficiency
Strategy & Cross-Functional Collaboration
Drive change and adaptability within the team with clarity and enthusiasm
Implement strategic processes that improve service quality and support company priorities
Collaborate with internal and external stakeholders at the director level and above
Some travel may be required for in-person business meetings
REQUIRED QUALIFICATIONS
Proven experience as a customer service manager or team lead in a related fieldExperience with customer service software, CRM systems, and operational tools
Experience managing or working alongside BPO teams strongly preferredAbility to create and present executive-level performance updates
Experience leading remote teams across multiple time zonesStrategic thinker with strong interpersonal skills and the ability to lead in a fast-paced environment
Strong written and verbal communication skills across all levels of the organizationBachelor's degree or related field preferred; relevant experience considered equally