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Manager Remote Disney Customer Service Jobs (NOW HIRING)

Job Summary: Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of Customer Service Representatives and/or Engagement Specialists.

Job Summary: Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of Customer Service Representatives and/or Engagement Specialists.

Customer Service Specialist

New York, NY ยท Remote

$18.50 - $24.50/hr

Remote work from home * Residual Income * Full health benefits * Hands-on 1-on-1 training * All ... Time management skills * 18+ years of age * Must pass a background check * High school diploma ...

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Manager Remote Disney Customer Service information

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$24.5K

$58K

$101K

How much do manager remote disney customer service jobs pay per year?

As of Sep 1, 2026, the average yearly pay for manager remote disney customer service in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Disney Customer Service vs Customer Service Representative?

AspectManager Remote Disney Customer ServiceCustomer Service Representative
CredentialsLeadership experience, management skills, possibly supervisory certificationsHigh school diploma or equivalent, customer service training
Work EnvironmentRemote, team management, strategic planningRemote or on-site, direct customer interaction
Employer & IndustryDisney, entertainment and mediaVarious companies, retail, hospitality, entertainment
Common Search/ComparisonLeadership, management, team oversightCustomer interaction, problem-solving

The main difference between Manager Remote Disney Customer Service and Customer Service Representative lies in their responsibilities and experience. Managers oversee teams, develop strategies, and handle higher-level issues, while Customer Service Representatives focus on direct customer interactions and support. Both roles may be remote and require strong communication skills, but the managerial position demands leadership experience and strategic planning.

What cities are hiring for Manager Remote Disney Customer Service jobs?

Cities with the most Manager Remote Disney Customer Service job openings:

What are the most commonly searched types of Remote Disney Customer Service jobs?

The most popular types of Remote Disney Customer Service jobs are:

What states have the most Manager Remote Disney Customer Service jobs?

States with the most job openings for Manager Remote Disney Customer Service jobs include:

Infographic showing various Manager Remote Disney Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Manager | Remote (U.S. based only) | Full-time

Manhattan, NY โ€ข Remote

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Customer Service Manager | Remote (U.S. based only) | Full-time New York, New York, United States Job Openings Customer Service Manager | Remote (U.S. based only) | Full-time About the job Customer Service Manager | Remote (U.S. based only) | Full-time Fully Remote Customer Service Manager (Self-Serve SaaS) Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as Customer Service Manager during our self-serve product launch. You'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up.

What You'll Do

Team Management & Operations Oversight Manage, coach, and support a distributed team of customer service representatives Monitor ticket queues and team performance to ensure SLAs are consistently met Review escalations and provide strategic guidance on resolution paths Schedule and coordinate team coverage to ensure consistent support delivery Process Improvement & Cross-functional Collaboration Optimize support workflows, scripts, and automation tools to improve efficiency Identify recurring user issues and relay insights to product and engineering Own and evolve the internal knowledge base and training processes for reps Lead weekly syncs with support staff and provide regular performance feedback What Were Looking For Must-Have Experience 2+ years managing customer service or support teams (SaaS or startup preferred) Proven ability to scale support operations in a remote-first environment Excellent communication and coaching skills Proficiency in tools like Slack, Intercom, Jira, Pylon, or similar Data-driven approach to performance and customer satisfaction