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Manager Remote Customer Service Rep Jobs (NOW HIRING)

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully ... Manage and confirm reservations with third-party providers * Provide timely follow-up and maintain ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully ... Manage and confirm reservations with third-party providers * Provide timely follow-up and maintain ...

Dalstrong

Remote Customer Service Representative

$16.50 - $22.25/hr

Remote Customer Service Representative We are a large international kitchen knife and cookware e ... Knowledgeable in MS Office, Google Sheets, Project Management tools * Experience using Freshdesk ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully ... Manage and confirm reservations with third-party providers * Provide timely follow-up and maintain ...

Next Stop Travels

Remote Customer Service Representative

$16.50 - $22.25/hr

About the job Remote Customer Service Representative Company Overview: Next Stop Travel is a fully ... Manage and confirm reservations with third-party providers * Provide timely follow-up and maintain ...

Dalstrong

REMOTE- Customer Service Representative

$16.50 - $22.25/hr

Remote- Customer Service Representative There are NO Limits is our motto. We are a fast paced, high ... You should be technically savvy to help manage and implement our customer service software ...

SolvOne

Remote Customer Service Representative

$18/hr

Remote Customer Service Representative SolvOne is looking to add the right candidate to our growing ... Project Management, Leadership, and Training Departments when available * A fun and rewarding ...

Pride Global

Remote Customer Service Representative

$13.71/hr

Remote Customer Service Representative Pride Health is hiring a Remote Customer Service Representative to support our client's managed care organization. Job Details: Schedule: Monday - Friday, 7:30 ...

New

Travel by Tilly

Remote Customer Service

$16.50 - $22.25/hr

... Customer Service Rep to join our growing travel team. This fully remote position is ideal for ... Booking Management: Handle all aspects of the booking and confirmation process to ensure accuracy ...

CPJ Recruitment

Remote Customer Service Representative

$16.50 - $22.25/hr

... team as Remote Customer Service Representatives. If hired, you will be responsible for handling ... Maintaining accurate records of all interactions with customers in our CRM system. * Adhering to ...

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How much do manager remote customer service rep jobs pay per year?

As of Jul 7, 2026, the average yearly pay for manager remote customer service rep in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Remote Customer Service Rep vs Customer Service Supervisor?

AspectManager Remote Customer Service RepCustomer Service Supervisor
CredentialsExperience in customer service, sometimes leadership skillsExperience in customer service, often leadership or supervisory training
Work EnvironmentRemote, independent, team managementOn-site or remote, overseeing customer service teams
Employer & Industry UsageCommon in call centers, e-commerce, tech companiesRetail, telecom, service industries
Search & Comparison IntentUnderstanding leadership roles in remote customer serviceComparing supervisory roles in customer service teams

The Manager Remote Customer Service Rep typically oversees remote customer service teams, focusing on leadership and strategic management. The Customer Service Supervisor usually manages on-site or remote teams, handling daily operations and team performance. Both roles require customer service experience, but the manager position emphasizes higher-level oversight and remote work skills, while the supervisor role concentrates on team supervision and operational tasks.

More about Manager Remote Customer Service Rep jobs
What cities are hiring for Manager Remote Customer Service Rep jobs? Cities with the most Manager Remote Customer Service Rep job openings:
What are the most commonly searched types of Remote Customer Service Rep jobs? The most popular types of Remote Customer Service Rep jobs are:
What states have the most Manager Remote Customer Service Rep jobs? States with the most job openings for Manager Remote Customer Service Rep jobs include:
What job categories do people searching Manager Remote Customer Service Rep jobs look for? The top searched job categories for Manager Remote Customer Service Rep jobs are:
Manager Remote Customer Service Rep jobs near you
Infographic showing various Manager Remote Customer Service Rep job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Remote Customer Service Representative

Test of Time Plumbing Heating Air & Electrical

Worcester, MA • Remote

$22 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

New

Job description

Remote Customer Service Representative

Test of Time Plumbing Heating Air & Electrical means choosing a company that upholds honesty, professionalism, and a deep-rooted family ethos. With a trusted presence in the Greater Boston and Metro West areas since 1976, we're recognized for our integrity and excellence in service.

We are currently looking for a Remote Customer Service Representative to join our growing team. This position gives you the opportunity to gain valuable office experience providing customer service over the phone. Apply today to learn more and see if this could be the right fit for you!

Summary/Objective

This full-time Customer Service Representative is responsible for delivering exceptional customer service by handling incoming inquiries, addressing customer concerns, resolving issues, and scheduling service and maintenance appointments. This role requires strong communication skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Additional responsibilities include making outbound calls, supporting customer follow-up efforts, and assisting with maintaining efficient technician schedules to ensure a positive customer experience and smooth daily operations.

Pay: $22-$27/hour, depending on experience

Benefits

  • Medical, Dental, and Vision Insurance (50% employer-paid for employee)

  • Company-paid Long-Term Disability (LTD)

  • Company-paid $50,000 Life Insurance

  • Aflac Accident Insurance Available

  • 401(k) with 5% company match after 6 months

  • Birthday Bonus (equivalent to 8 hours of pay)

  • Paid Vacation:

    • 2 weeks during the first year

    • 3 weeks after 1-4 years

    • 4 weeks after 5+ years

  • Sick Time (40 hours for full-time employees)

  • Bereavement Leave (3 days)

  • Tuition Reimbursement ($500/year)

Hours: Monday through Friday, 7:00 a.m.-3:30 p.m. On-call rotation is 1 week every 4 weeks.

Job Duties & Responsibilities

  • Interact with customers via telephone, email, or in person to provide support and information on products or services

  • Maintain technicians' daily schedules

  • Maintain customer accounts and record detailed customer interactions

  • Keep customers informed of technicians' schedules and estimated arrival times

  • Resolve customer concerns and answer questions to the best of your ability

  • Follow company communication procedures, guidelines, and policies

  • Perform other related duties as assigned

Required Qualifications & Attributes

  • 3+ years of ServiceTitan experience

  • Trade industry experience preferred (HVAC, Electrical, or Plumbing)

  • High school diploma or GED

  • Ability to multitask, prioritize, and manage time effectively

  • Excellent communication skills and active listening abilities