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Manager Quality Assurance Jobs in Reston, VA (NOW HIRING)

GT Independence

Quality Assurance Manager

Washington, DC · On-site

$75K - $85K/hr

The Quality Assurance Manager is responsible for leading and overseeing the organization's comprehensive quality assurance, compliance, and continuous quality improvement activities. Reporting to the ...

Granules

Quality Assurance Manager

Manassas, VA · On-site

The QA Manager ensures compliance with cGMP and internal policies, procedures and specifications. This position is responsible for performing documentation for all quality system functions in ...

PingWind

Quality Assurance Manager

Alexandria, VA · On-site

PingWind is seeking a Quality Assurance Manager oversees the organization's quality assurance programs to ensure products, services, and processes meet established standards and regulatory ...

Leidos

Quality Assurance (QA) Lead

Chantilly, VA

$92K - $166K/yr

The Quality Assurance Lead is responsible for the development, implementation, and management of robust technical quality assurance and control systems. This role is responsible for ensuring product ...

Transdev

QA Manager

Capitol Heights, MD

$85K - $95K/yr

Incumbent QA Manager Transdev is seeking a Quality Assurance Manager to lead performance monitoring and ensure service delivery meets established standards and compliance requirements. This role ...

Leidos

Quality Assurance (QA) Lead

Chantilly, VA · On-site

$92K - $166K/yr

The Quality Assurance Lead is responsible for the development, implementation, and management of robust technical quality assurance and control systems. This role is responsible for ensuring product ...

Transdev

QA Manager

Capitol Heights, MD · On-site

$85K - $95K/yr

Incumbent QA Manager Transdev is seeking a Quality Assurance Manager to lead performance monitoring and ensure service delivery meets established standards and compliance requirements. This role ...

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All JobsQuality Assurance JobsManager Quality Assurance JobsManager Quality Assurance Jobs in Reston, VA

Manager Quality Assurance information

See Reston, VA salary details

$39.5K

$122.8K

$186.2K

How much do manager quality assurance jobs pay per year?

As of Aug 8, 2026, the average yearly pay for manager quality assurance in Reston, VA is $122,839.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,300.00 and $150,300.00 per year, depending on experience, location, and employer.

What does a manager of quality assurance do?

A manager of quality assurance oversees the development and implementation of quality standards and procedures to ensure products or services meet company and industry requirements. They lead quality teams, analyze data to identify issues, and coordinate testing and inspection processes, often using tools like quality management systems. Strong leadership, communication, and knowledge of industry regulations are essential for this role.

What are the key skills and qualifications needed to thrive as a Manager Quality Assurance?

To thrive as a Manager Quality Assurance, you need a solid background in quality management systems, process improvement, and industry-specific regulations, often supported by a relevant degree and experience in quality roles. Familiarity with tools like Six Sigma, ISO standards, statistical analysis software, and quality audit systems is typically required. Strong leadership, problem-solving, and communication skills help drive continuous improvement and foster a culture of quality within teams. These competencies are crucial for ensuring product or service excellence, regulatory compliance, and operational efficiency.

What are some common challenges faced by a Manager Quality Assurance, and how can they be addressed?

A Manager Quality Assurance often faces challenges such as aligning quality standards across departments, managing tight deadlines, and ensuring regulatory compliance. To address these, it's important to foster clear communication between teams, establish robust quality management systems, and provide ongoing training. Proactively identifying potential issues and encouraging a culture of continuous improvement can also help minimize defects and boost overall team performance.

What are the roles and responsibilities of a Manager Quality Assurance?

A Manager of Quality Assurance oversees the quality control processes within an organization to ensure that products or services meet established standards and customer expectations. They develop and implement quality management systems, lead quality audits, and supervise QA teams. Additionally, they analyze data to identify trends or areas for improvement, work with other departments to resolve quality issues, and ensure compliance with industry regulations and certifications.

Is a quality assurance manager a stressful job?

A quality assurance manager often faces stress related to meeting strict quality standards, tight deadlines, and managing team performance. The role requires attention to detail, problem-solving skills, and sometimes long hours during product launches or audits, which can contribute to job-related stress.

What do quality assurance managers do?

Quality assurance managers oversee the testing and inspection of products or services to ensure they meet quality standards and customer expectations. They develop quality control procedures, analyze data to identify issues, and coordinate with teams to implement improvements, often using tools like quality management systems and industry certifications. Their role involves continuous monitoring and reporting to maintain product consistency and compliance.
What are the most commonly searched types of Quality Assurance jobs in Reston, VA? The most popular types of Quality Assurance jobs in Reston, VA are:
What job categories do people searching Manager Quality Assurance jobs in Reston, VA look for? The top searched job categories for Manager Quality Assurance jobs in Reston, VA are:
What cities near Reston, VA are hiring for Manager Quality Assurance jobs? Cities near Reston, VA with the most Manager Quality Assurance job openings:
Manager Quality Assurance jobs near you
Infographic showing various Manager Quality Assurance job openings in Reston, VA as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $122,839 per year, or $59.1 per hour.

Quality Assurance Manager

GT Independence

Washington, DC • On-site

Full-time

PTO

Re-posted 22 days ago

GT Independence rating

6.4

Company rating: 6.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

87th of 239 rated social care providers

Job description

Description
Make a Meaningful Impact Every Day!
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you're in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission: To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National "Best and Brightest Companies to Work For." We are also proudly certified as a Great Place to Work® for 2026/2027-a distinction reserved for top employers committed to outstanding employee experiences.
The Quality Assurance Manager is responsible for leading and overseeing the organization's comprehensive quality assurance, compliance, and continuous quality improvement activities. Reporting to the Director of Quality Assurance, this role provides direct supervision to Quality Assurance Associates and is responsible for ensuring organizational adherence to regulatory, contractual, and accreditation standards, including CARF requirements.
RESPONSIBILITIES AND DUTIES
  • Lead and coordinate all CARF accreditation activities, including readiness planning, policy and procedure review, evidence collection, mock survey preparation, corrective action planning, and ongoing compliance monitoring to maintain accreditation standards.
  • Oversee health and safety compliance for all organizational locations by partnering with designated site representatives to ensure consistent monitoring, documentation, corrective actions, and regulatory compliance.
  • Supervise Quality Assurance Specialists and provide leadership, coaching, mentoring, and performance oversight to ensure quality objectives and departmental expectations are achieved.
  • Organize, facilitate, and participate in quality assurance, compliance, satisfaction, and continuous improvement committees and workgroups.
  • Prepare executive-level reports, dashboards, summaries, and presentations related to quality initiatives, performance outcomes, risk trends, and improvement activities.
  • Oversee the design, administration, analysis, and reporting of participant, caregiver, stakeholder, and employee satisfaction surveys. Design and implement innovative stakeholder satisfaction and feedback strategies, including continuous feedback mechanisms, technology-based surveying methods, and real-time data collection approaches.
  • Analyze survey results, identify trends and opportunities for improvement, and collaborate with leadership to develop action plans and quality improvement strategies. • Manage and oversee the organizational "close the loop" process to ensure stakeholder concerns and feedback are appropriately addressed and monitored for resolution.
  • Utilize technology, automation, artificial intelligence (AI), and emerging tools to improve quality assurance processes, reporting capabilities, stakeholder engagement, and operational efficiencies.
  • Oversee incident reporting, grievances, complaints, and escalation processes to ensure timely review, investigation, documentation, resolution, and compliance with internal and external requirements.
  • Receive, investigate, monitor, and respond to Better Business Bureau complaints and other external complaints or escalations within required timelines.
  • Monitor and trend incident, grievance, complaint, audit, and satisfaction data to identify systemic concerns, operational risks, training needs, and preventative measures.
  • Lead and oversee data integrity initiatives, including audits, validations, quality checks, reporting accuracy, and monitoring of organizational data systems.
  • Ensure accurate tabulation, maintenance, analysis, and reporting of quality assurance and satisfaction data for leadership review and strategic planning.
  • Conduct comprehensive quality reviews utilizing large data sets to identify trends, risks, process gaps, operational concerns, and opportunities for improvement.
  • Develop and implement proactive quality monitoring strategies without reliance on extensive contextual background, utilizing analytical reasoning and independent assessment skills.
  • Analyze data trends and provide actionable recommendations to leadership to improve operational performance, compliance outcomes, customer experience, and organizational effectiveness.
  • Identify opportunities to improve operational workflows, customer experience, reporting processes, and organizational efficiencies through data-driven analysis and quality improvement methodologies.
  • Collaborate cross-functionally with operations, compliance, training, customer service, IT, and leadership teams to support organizational goals and quality initiatives.
  • Support organizational risk management and compliance activities through ongoing monitoring, reporting, and corrective action follow-up.
  • Maintain strict confidentiality of sensitive organizational, participant, employee, and operational information.
  • Perform additional duties and special projects as assigned.
  • Uphold company mission, vision, and values in all interactions and responsibilities.

EDUCATION
  • Bachelor's degree in business administration or related field preferred.

EXPERIENCE AND QUALIFICATIONS
  • 3-5 years of experience relevant to the work performed.
  • Direct experience preparing for CARF Accreditation (Commission on Accreditation of Rehabilitation Facilities) preferred.
  • Experience working with large and complex data sets, including the ability to independently identify trends, risks, and areas requiring further review.
  • Knowledge of principles and processes for quality improvement, compliance, and technical reading/writing.
  • Strong analytical and critical thinking skills with the ability to make informed recommendations based on data and quality indicators.
  • Experience developing and administering satisfaction surveys, stakeholder feedback initiatives, or customer experience programs preferred.
  • Operation of computerized software programs, databases, and basic office equipment. Comfortable learning and utilizing new technologies, including AI-based tools and automation platforms, to improve processes and outcomes.
  • Strong knowledge of Microsoft Excel, including data analysis, formulas, pivot tables, reporting, and trend analysis.
  • High level of confidentiality.
  • Demonstrate the ability to balance work pressure with time management skills.
  • Experience in supervision, business management and leadership.
  • Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing.
  • Excellent written and oral communication skills.
  • Effective decision-making skills.
  • Excellent organizational skills with the ability to manage multiple priorities, deadlines, and quality initiatives simultaneously.
  • Experience in working, initiating and maintaining highly effective team.

WORK ENVIRONMENT
  • Work is performed in a typical office setting.

As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our QA team is driven by trust, autonomy, and-yes-fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
Grow your career with us. Grow your impact with us.
What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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