Reporting to the Program Manager - Renewals Team, you will manage relationships with a portfolio of customers, focusing on renewing software agreements, minimizing churn, and identifying ...
Reporting to the Program Manager - Renewals Team, you will manage relationships with a portfolio of customers, focusing on renewing software agreements, minimizing churn, and identifying ...
Program ownership and accountability for the Data Analytics and Visualization micro-credential program, in close collaboration with the Program Manager; * Accountability for the learning solutions ...
New
Program ownership and accountability for the Data Analytics and Visualization micro-credential program, in close collaboration with the Program Manager; * Accountability for the learning solutions ...
New
Kitchen Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Kitchen Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Kitchen Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Kitchen Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Maintenance Manager
Saint John, NB · On-site
Manager Incentive Program * Flexible benefits, including a Health Spending Account * Fitness center located on-site * Health & Wellness reimbursement program * Employee & Family Assistance Programs
Maintenance Manager
Saint John, NB · On-site
Manager Incentive Program * Flexible benefits, including a Health Spending Account * Fitness center located on-site * Health & Wellness reimbursement program * Employee & Family Assistance Programs
Maintenance Manager
Saint John, NB · On-site
Manager Incentive Program * Flexible benefits, including a Health Spending Account * Fitness center located on-site * Health & Wellness reimbursement program * Employee & Family Assistance Programs
Maintenance Manager
Saint John, NB · On-site
Manager Incentive Program * Flexible benefits, including a Health Spending Account * Fitness center located on-site * Health & Wellness reimbursement program * Employee & Family Assistance Programs
Partner with the Program Manager to support integrated program and project management across multiple workstreams. Coordinate and oversee cross-functional and technical teams to enable strong ...
Partner with the Program Manager to support integrated program and project management across multiple workstreams. Coordinate and oversee cross-functional and technical teams to enable strong ...
Assistant General Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Assistant General Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Assistant Kitchen Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Assistant Kitchen Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Assistant Kitchen Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Assistant Kitchen Manager
Saint John, NB · On-site
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Boston Pizza Scholarship Program * * Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives * A respectful culture and work ...
Manager
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager
Hampton, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
Hampton, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Quick apply
Manager
Saint John, NB · On-site
CA$23/hr
Manage inventory and ordering Why work for us ... Scholarship program * Tuition Assistance * Free Gym Membership * Pension Matching * Performance ...
Manager Program Manager information
How do Manager Program Managers typically balance overseeing multiple projects while supporting their teams' development?
Manager Program Managers often juggle several large-scale initiatives simultaneously, which requires strong organizational skills and effective delegation. They regularly meet with project leads to monitor progress, troubleshoot issues, and ensure alignment with organizational goals, while also providing mentorship and professional development opportunities for their teams. Striking a balance between delivering results and fostering team growth involves transparent communication, setting clear expectations, and empowering team members to take ownership of their work.
What is a Program Manager?
A Program Manager is a professional responsible for overseeing and coordinating multiple related projects within an organization to achieve strategic objectives. They manage the overall program, ensuring that individual projects align with business goals, stay on schedule, and meet budgetary requirements. Program Managers work closely with project managers, stakeholders, and executive leadership to address risks, allocate resources, and facilitate communication across teams.
What are the key skills and qualifications needed to thrive as a Manager Program Manager, and why are they important?
To thrive as a Manager Program Manager, you need strong leadership, project management expertise, and a background in business or a related field, often supported by a bachelor's degree and PMP or similar certification. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as budgeting and reporting systems, is typically required. Excellent communication, strategic thinking, and stakeholder management are essential soft skills for overseeing complex programs and guiding teams. These competencies ensure effective program delivery, alignment with organizational goals, and the ability to navigate challenges across multiple projects.
What is the difference between Manager Program Manager vs Project Manager?
| Aspect | Manager Program Manager | Project Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's degree, PMP or PgMP certification often preferred | Usually requires a bachelor's degree, PMP certification common |
| Work Environment | Oversees multiple projects within a program, strategic focus | Manages individual projects, tactical focus |
| Employer & Industry Usage | Used in tech, finance, healthcare for large initiatives | Common across industries for specific project delivery |
The main difference is that a Manager Program Manager oversees multiple related projects to achieve strategic goals, while a Project Manager focuses on managing a single project from start to finish. Program Managers have a broader scope, often coordinating teams and resources across projects, whereas Project Managers concentrate on delivering specific project outcomes on time and within budget.
What job categories do people searching Manager Program Manager jobs in Rothesay, NB look for? The top searched job categories for Manager Program Manager jobs in Rothesay, NB are:
What cities near Rothesay, NB are hiring for Manager Program Manager jobs? Cities near Rothesay, NB with the most Manager Program Manager job openings:
Other
Posted 27 days ago
Job description
Innovation Starts With You.
Renewal Manager
Full time -Â Permanent Position
Saint John, NB / On-Site.
Job Role:
As a Renewal Manager, you will play a critical role in the customer journey, ensuring strong customer retention and seamless subscription renewals. Reporting to the Program Manager - Renewals Team, you will manage relationships with a portfolio of customers, focusing on renewing software agreements, minimizing churn, and identifying opportunities for growth. This role requires a proactive and results-driven individual who can balance strategic customer interactions with the execution of renewal processes.
Responsibilities:
- Drive customer retention by managing subscription renewals with a focus on maximizing gross retention rates and minimizing churn.
- Develop and maintain strong customer relationships, acting as a trusted advisor to align their business goals with renewal strategies.
- Identify customer risks and coordinate mitigation strategies to ensure renewals are completed successfully.
- Collaborate with internal teams, including Sales and Customer Success to create and execute renewal strategies that drive predictable and efficient outcomes.
- Evaluate customer license usage, complete true-up requirements, and ensure renewal quotes accurately reflect customer needs.
- Manage renewal processes with precision, including liaising with customers to secure purchase orders and complete necessary deal approvals.
- Leverage customer analytics and metrics to inform renewal strategies and identify opportunities for upsell or cross-sell.
- Strong documentation skills will be required.
Qualifications:
- Proven experience in driving predictable renewals throughout the lifecycle and meeting or exceeding retention targets in a B2B SaaS or subscription-based environment.
- Demonstrated success in managing customer relationships in roles such as Renewals Manager, Customer Success Manager, or equivalent.
- Strong understanding of subscription go-to-market (GTM) approaches for customer success and renewals.
- Effective communicator with strong interpersonal, negotiation, and presentation skills.
- Self-motivated and results-oriented, with a focus on delivering exceptional customer outcomes.
- Preferred Skills and Experience:
- Experience working with technical products, particularly within DevOps, software development lifecycle, or application development environments.
- Familiarity with Salesforce or other CRM tools for managing customer data and tracking renewal performance. Accurate Salesforce entries will be essential.
- Ability to identify customer risks and growth opportunities, delivering strategic recommendations to internal stakeholders.
- A proactive mindset, with the ability to balance strategic and operational responsibilities effectively.
About Us
For more than 40 years, CGS has empowered global enterprises to drive breakthrough performance through innovative business applications, enterprise learning and outsourcing. CGS Immersive is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries.
Learn more about CGS Inc and CGS Immersive in our websites:
https://cgsinc.com/en
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