Manager Program Management Jobs in Bend, OR (NOW HIRING)

Benefit type: Full-time exempt, benefited

Benefits available: For a full description of our benefits, please click here

Salary Range: $71,102.54 - $95,988.64/yearly

About the job:

Bend Parks and Recreation district is hiring a full-time Community Swim Program Supervisor for our recreation facilities (Juniper Swim and Fitness Center and Larkspur). If you’re a confident, people-first leader who enjoys working with kids, coaching others, fast paced work and staying active, this is a hands-on leadership role where you’ll make a difference every day.

A day in the life:

Duties may include, but are not limited to the following:

• Manage and oversee staff in swim programs, providing direction and leadership to staff and volunteers.
• Teaching and leading training using in house curriculum.
• Performing administrative program support, which include:

1. Staff recruitment, performance evaluations, scheduling, reviewing/approving timecards, including managing leave requests.
2. Swim program development, planning and registration, assigning classes, and maintaining records and waitlist management utilizing registration and scheduling software.

• Leading the development, implementation, and evaluation of the aquatics programs to meet district goals and deliver best practices.
• Purchase, organize and maintain supplies and equipment.
• Assists in developing, monitoring and managing program, division and staffing budgets
• Leads communication in a positive and constructive manner with parents, participants, and community and responds to questions, concerns and complaints regarding program service, staff or operations.
• Maintains a safe environment for staff and participants.
• May represent the district at community events and engagements
• Acts as a Mandatory Reporter; reports incidents of child abuse/neglect.
• Performs other job-related duties as assigned.

Work Schedule:

• Exempt position, schedule is varied based on programming and schedule needs
• Flexible schedule is required to provide supervision and coverage.
• Weekday evenings and occasional weekends work are to be expected.

What you'll need for success:

Strong Knowledge of:

• Principles, development, practices and delivery of progressive community instructional swim programs and swimming instructional skills;
• Effective teaching techniques and methods, safety guidance, behavior management, inclusion, age and developmentally appropriate activities for the community;
• Effective supervision, training and performance management practices;
• Effective communication skills with staff and the public;
• Applicable laws, codes, regulations, policies and procedures for program.

Skill and Ability to:

• Exercise strong initiative and significant independent decision making.
• Demonstrate strong leadership, excellent planning, organization, problem solving, initiative, prioritization and conflict resolution skills.
• Manage a high volume of tasks at one time, including organizing and prioritizing own work and the work of others.
• Work cooperatively with others and create positive, constructive and respectful relationships with staff and the general public.
• Maintain working knowledge of software programs such as Microsoft Office including Word, Outlook, Excel and PowerPoint and other computer programs such as scheduling software, registration software as well as operating common office equipment.
• Effectively communicate with others verbally and in writing, including by phone, e-mail and in person.
• Work independently with minimum direction while also working as part of a team and collaborating with others.
• Demonstrate a high attention to detail.
• Establish and maintain professional and cooperative working relationships with staff and the general public.

What we're looking for:

Minimum Education, Experience, and Training:

1. Associate’s degree or equivalent two years of college coursework; AND
2. Three (3) years of experience in swim lesson programing.
3. Any satisfactory combination of education, experience and training.

Preferred:

1. One (1) year of supervisory experience.

License and Certifications:

1. Must possess or obtain within 30 days of hire a First Aid/CPR Certification for the Professional Rescuer.
2. Must possess or obtain within 30 days of hire any specialty certifications/training required by Facility, such as Lifeguard certification, Ice Resurfacing Training, etc.

Position Specific Requirement:

Possession of, or ability to obtain valid Oregon’s driver’s license within 30 days with an acceptable driving history as defined by district driving policy.

If you do not have a driver’s license or have an unacceptable driving history, it does not disqualify you from this position, only from driving a vehicle for district business.

Supervision Received:

Works under the general supervision of the Aquatics Supervisor 3. Follows standard processes and procedures without supervision but confirms changes to standard practices and significant decision in advance.

Supervision Exercised:

Provides direction and supervision to full time and part time staff which includes recruiting, hiring, training, evaluating and managing performance, developing goals, providing discipline, responding to grievances, and effectively recommending terminations. May provide guidance and consultation to other District staff, contractors, and volunteers.

Working Conditions:

• Depending on facility, duties may be performed either indoors or outdoors, which may include working in extreme weather conditions.
• Work schedule may require evenings, weekends and holidays depending on shift assignment.
• The flow of work and character of duties involve normal mental and visual attention much or all of the time.
• Physical exertion includes frequent walking, bending, and the ability to lift and carry up to 50 pounds unassisted, pushing, pulling and kneeling in order to deliver equipment and supplies.
• Work is performed in a fast-paced, busy environment and involves extensive contact with staff and public.
• Multiple tasks, frequent interruptions, continuous demand, difficult situations, difficult individuals and emergencies can be stressful.

Selection Process: Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. An offer of employment is contingent on the verification of credentials and other information required by Bend Park & Recreation District policies, including a background check and a driving history review when driving is required for position.

Veteran Preference Status

Under Oregon law, veterans who meet minimum qualifications for a position may be eligible for employment preference. To qualify for veterans’ preference, you must submit required documentation prior to the closing date of the recruitment. Veterans’ preference cannot be awarded without required documentation. Beginning January 1, 2026, certain preferences will also apply to current and former members of the Oregon National Guard. For more information on if you qualify for veterans’ preference visit https://www.oregon.gov/boli/workers/pages/veterans-preference.aspx

Equal Employment Opportunity: Bend Park and Recreation District is an Equal Opportunity Employer

Application consideration and wage calculation: To be considered for this position, applicants must have a complete online application. Your application materials and any submitted responses to the supplemental questions will be the basis for our evaluation. Incomplete information may result in disqualification and/or affect your starting wage.

Bend Park & Recreation District Core Competencies:

All positions with Bend Park and Recreation District are subject to district and position competencies. Below is a list of the most critical competencies for this position. Additional competencies are required for the position and may change based on needs. A complete list of the competencies is available from Human Resources.

ADDITIONAL APPLICATION INFORMATION:

Please note that our application does not allow you to save and come back to complete your application at a later time. You will have to complete the application once you have started it. This position has some supplemental questions that might require extra time and each answer has a one-thousand-character limit. If you would like to write a longer answer, you may do so by completing your answers in a different document and uploading them as part of your application.

Please ensure you have all the information you need to complete the application.

Tell us about your experience in leading a community swim program that includes:

A. Training, leading and mentoring swim instructors.

B. Programming including springboard diving, recreational swim team, youth and adult swim lessons, skills clinics and special events.

C. Creating an inclusive space for employees and patrons.

Describe your previous supervisory experience including your role in:

A. Hiring.

B, Managing and Evaluating Performance.

C. Disciplinary Action.

Include the number of years, number of employees and your level of authority (assist, recommend or final decision)

STATUS:

Exempt

Full-Time