Sr Platform Engineer (IC2) We are seeking a CCaaS Senior Engineer to join our growing Contact ... Oversee the configuration and management of predictive, preview, power, and auto-dialers ...
Sr Platform Engineer (IC2) We are seeking a CCaaS Senior Engineer to join our growing Contact ... Oversee the configuration and management of predictive, preview, power, and auto-dialers ...
Sr. DevOps Platform Engineer
Wilmington, DE · On-site
$126K - $162K/yr
This role blends DevOps platform engineering and SRE practices, with a focus on CI/CD ... Partner with incident management and operations teams to respond to, resolve, and prevent system ...
Sr. DevOps Platform Engineer
Wilmington, DE · On-site
$126K - $162K/yr
This role blends DevOps platform engineering and SRE practices, with a focus on CI/CD ... Partner with incident management and operations teams to respond to, resolve, and prevent system ...
Sr. DevOps Platform Engineer
Wilmington, DE · On-site
$51.25 - $70/hr
This role blends DevOps platform engineering and SRE practices, with a focus on CI/CD ... Partner with incident management and operations teams to respond to, resolve, and prevent system ...
Sr. DevOps Platform Engineer
Wilmington, DE · On-site
$51.25 - $70/hr
This role blends DevOps platform engineering and SRE practices, with a focus on CI/CD ... Partner with incident management and operations teams to respond to, resolve, and prevent system ...
Sr. DevOps Platform Engineer
$51.25 - $70/hr
This role blends DevOps platform engineering and SRE practices, with a focus on CI/CD ... Partner with incident management and operations teams to respond to, resolve, and prevent system ...
Sr. DevOps Platform Engineer
$51.25 - $70/hr
This role blends DevOps platform engineering and SRE practices, with a focus on CI/CD ... Partner with incident management and operations teams to respond to, resolve, and prevent system ...
Lead Cloud DevOps Platform Engineer
Newark, DE · On-site
$51.50 - $70.75/hr
Are you a Cloud DevOps Platform expert eager to drive innovation in healthcare? Join Hologic ... Education: Master's or Bachelor's degree in Computer Science, Management Information Systems ...
Lead Cloud DevOps Platform Engineer
Newark, DE · On-site
$51.50 - $70.75/hr
Are you a Cloud DevOps Platform expert eager to drive innovation in healthcare? Join Hologic ... Education: Master's or Bachelor's degree in Computer Science, Management Information Systems ...
Lead Cloud DevOps Platform Engineer
Newark, DE · Remote
$51.50 - $70.75/hr
Are you a Cloud DevOps Platform expert eager to drive innovation in healthcare? Join Hologic ... Education: Master's or Bachelor's degree in Computer Science, Management Information Systems ...
Lead Cloud DevOps Platform Engineer
Newark, DE · Remote
$51.50 - $70.75/hr
Are you a Cloud DevOps Platform expert eager to drive innovation in healthcare? Join Hologic ... Education: Master's or Bachelor's degree in Computer Science, Management Information Systems ...
Sr. DevOps Platform Engineer
Wilmington, DE · On-site
$126K - $162K/yr
They are seeking a Senior DevOps Platform Engineer who will ensure the reliability, scalability ... incident management and operations teams to respond to, resolve, and prevent system outages or ...
Sr. DevOps Platform Engineer
Wilmington, DE · On-site
$126K - $162K/yr
They are seeking a Senior DevOps Platform Engineer who will ensure the reliability, scalability ... incident management and operations teams to respond to, resolve, and prevent system outages or ...
Data Visualization Manager
Wilmington, DE · On-site
$50.25 - $68/hr
As a Data Visualization Manager within our team, you will oversee complex migration projects ... Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate ...
Data Visualization Manager
Wilmington, DE · On-site
$50.25 - $68/hr
As a Data Visualization Manager within our team, you will oversee complex migration projects ... Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate ...
Data Visualization Manager
Wilmington, DE · On-site
$50.25 - $68/hr
As a Data Visualization Manager within our team, you will oversee complex migration projects ... Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate ...
Data Visualization Manager
Wilmington, DE · On-site
$50.25 - $68/hr
As a Data Visualization Manager within our team, you will oversee complex migration projects ... Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate ...
Data Visualization Manager
$50.25 - $68/hr
As a Data Visualization Manager within our team, you will oversee complex migration projects ... Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate ...
Data Visualization Manager
$50.25 - $68/hr
As a Data Visualization Manager within our team, you will oversee complex migration projects ... Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate ...
GRC Platform Engineering & Ownership: Lead the endtoend design, engineering, deployment, and ... Microsoft Power BI, with strong SQL and data modeling skills. * Experience engineering and ...
GRC Platform Engineering & Ownership: Lead the endtoend design, engineering, deployment, and ... Microsoft Power BI, with strong SQL and data modeling skills. * Experience engineering and ...
Power BI Architect-67189
$63.75 - $82/hr
... Platform & Engineering Collaboration Partner with data engineering teams to implement: ETL/ELT ... Work with program/product managers to define scope, milestones, dependencies, and risk mitigation ...
Power BI Architect-67189
$63.75 - $82/hr
... Platform & Engineering Collaboration Partner with data engineering teams to implement: ETL/ELT ... Work with program/product managers to define scope, milestones, dependencies, and risk mitigation ...
As a member of the Platform Engineering organization, you will be part of a team responsible for managing the large footprint of our application suite and cloud infrastructure - your role will be ...
As a member of the Platform Engineering organization, you will be part of a team responsible for managing the large footprint of our application suite and cloud infrastructure - your role will be ...
GRC System Engineering Manager
Wilmington, DE · On-site
GRC Platform Engineering & Ownership: Lead the end-to-end design, engineering, deployment, and ... Microsoft Power BI, with strong SQL and data modeling skills. * Experience engineering and ...
GRC System Engineering Manager
Wilmington, DE · On-site
GRC Platform Engineering & Ownership: Lead the end-to-end design, engineering, deployment, and ... Microsoft Power BI, with strong SQL and data modeling skills. * Experience engineering and ...
... asset manager! Would you thrive in an environment that fosters positive relationships and ... and power cities; and facilitate innovations that drive progress. This mission would not be ...
... asset manager! Would you thrive in an environment that fosters positive relationships and ... and power cities; and facilitate innovations that drive progress. This mission would not be ...
PDS 2 / Power Delivery Substation This position is not eligible for recruiting or sourcing by ... Mesa Associates, Inc. is seeking an experienced Engineering Manager with substation design ...
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PDS 2 / Power Delivery Substation This position is not eligible for recruiting or sourcing by ... Mesa Associates, Inc. is seeking an experienced Engineering Manager with substation design ...
Engineering Manager
Newark, DE · On-site
PDS 2 / Power Delivery Substation This position is not eligible for recruiting or sourcing by ... Mesa Associates, Inc. is seeking an experienced Engineering Manager with substation design ...
Engineering Manager
Newark, DE · On-site
PDS 2 / Power Delivery Substation This position is not eligible for recruiting or sourcing by ... Mesa Associates, Inc. is seeking an experienced Engineering Manager with substation design ...
PDS 2 / Power Delivery Substation This position is not eligible for recruiting or sourcing by ... Mesa Associates, Inc. is seeking an experienced Engineering Manager with substation design ...
PDS 2 / Power Delivery Substation This position is not eligible for recruiting or sourcing by ... Mesa Associates, Inc. is seeking an experienced Engineering Manager with substation design ...
Data Visualization Senior Associate
Wilmington, DE · On-site
$65.25 - $87.25/hr
Lead and manage the full lifecycle of SharePoint on-premise to SharePoint Online migration projects ... Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate ...
Data Visualization Senior Associate
Wilmington, DE · On-site
$65.25 - $87.25/hr
Lead and manage the full lifecycle of SharePoint on-premise to SharePoint Online migration projects ... Utilize Microsoft Power Platform tools (Power Apps, Power Automate, Microsoft Forms) to automate ...
Associate, DevOps Engineer
Wilmington, DE · On-site
$51.25 - $70/hr
... management tools (e.g., ServiceNow) * Familiarity with containers, Kubernetes, or platform ... and power cities; and facilitate innovations that drive progress. This mission would not be ...
Associate, DevOps Engineer
Wilmington, DE · On-site
$51.25 - $70/hr
... management tools (e.g., ServiceNow) * Familiarity with containers, Kubernetes, or platform ... and power cities; and facilitate innovations that drive progress. This mission would not be ...
Manager Power Platform Developer information
What is the difference between Manager Power Platform Developer vs Power Platform Developer?
| Aspect | Manager Power Platform Developer | Power Platform Developer |
|---|---|---|
| Certifications | Power Platform certifications, leadership training | Power Platform certifications, technical skills |
| Work Environment | Team leadership, project management | Development, coding, solution design |
| Responsibilities | Overseeing projects, team management | Building apps, automations, solutions |
| Industry Usage | Used in organizations with multiple teams | Used by technical professionals and developers |
The main difference between a Manager Power Platform Developer and a Power Platform Developer is the scope of responsibilities. The manager oversees project management and team leadership, while the developer focuses on creating and implementing Power Platform solutions. Both roles require relevant certifications, but the managerial role emphasizes leadership skills alongside technical expertise.
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What cities in Delaware are hiring for Manager Power Platform Developer jobs? Cities in Delaware with the most Manager Power Platform Developer job openings:
Job description
Sr Platform Engineer (IC2)
We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our CCaaS (Contact Center as a Service) solutions. The ideal candidate will have in-depth experience with Workforce Management (WFM), Customer Relationship Management (CRM) systems, call recording solutions, dialers, reporting tools, API integrations, and a working knowledge of Avaya PBX systems. This role requires strong technical expertise, project management skills, and a collaborative mindset to deliver seamless contact center solutions.
In the Role you will:
- Lead the design, deployment, and configuration of CCaaS platforms (e.g., Genesys, Nice, Five9, Amazon Connect) and integrate with Avaya PBX systems to ensure seamless operation and performance.
- Design, develop, and support self-service IVR applications that provide a positive customer experience and streamline contact center operations. Architect the IVR infrastructure, including application servers, prompt servers, and load balancers.
- Provide ongoing support and maintenance of CCaaS solutions to ensure system reliability, performance, and scalability. Troubleshoot and resolve issues related to infrastructure and integration points.
- Lead the development of custom APIs and integrate third-party systems (e.g., CRM, WFM, billing, and other backend systems) with CCaaS solutions to enhance functionality and automate workflows.
- Work closely with management to define key performance indicators (KPIs), ensure SLA adherence, and optimize operational efficiency. Focus on improving customer experience through strategic integrations and automation.
- Manage the implementation and optimization of call recording solutions to ensure compliance, quality monitoring, and performance analysis.
- Oversee the configuration and management of predictive, preview, power, and auto-dialers, optimizing call strategies to improve contact efficiency and agent productivity while ensuring compliance with regulations such as TCPA.
- Develop and maintain custom scripts and tools for system integrations and automation to streamline processes across different platforms, ensuring seamless communication between CCaaS, CRM, and other internal systems.
- Support Avaya-specific features such as ACD, trunks, and dial patterns, ensuring proper integration with cloud-based contact center solutions.
Requirements:
- Proficient in API development and integrations (REST, SOAP, JSON, etc.).
- Expertise in CCaaS platforms such as Amazon Connect, NiceCX, Five9, Twilio, or similar.
- Proficiency with WFM tools (e.g., NICE, Verint, Aceyus).
- Strong knowledge MuleSoft and CRM platforms like Salesforce or Microsoft Dynamics.
- Hands-on experience with call recording solutions like Verint or NICE Systems.
- Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies.
Located within 50 miles of OneMain corporate offices: Baltimore MD, Evansville IN, Charlotte NC, Fort Worth TX, Irving TX, Wilmington DE
About Mindlance
Sourced by ZipRecruiter
Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.
Industry
Recruiting and staffing services
Company size
1,001 - 5,000 Employees
Headquarters location
Union, NJ, US
Year founded
1999