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Manager Patagonia Store Jobs (NOW HIRING)

Patagonia, Inc.

Customer Experience Guide - Part Time

Dillon, MT · On-site

$18.60 - $20.60/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Retail Store General Manager Pay Range: $18.60 - $20.60 per hour Benefits: Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans.

Sun & Ski Sports

Store Manager

Woburn, MA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2 ... As Store Manager, you'll oversee every aspect of the store's operations -- from team development ...

Sun & Ski Sports

Assistant Store Manager

Hanover, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2 ... SUMMARY Sun & Ski Sports is seeking a motivated and energetic Assistant Store Manager who shares ...

Ace Hardware

Retail Assistant Manager

Gardendale, AL · On-site

$14.75 - $20/hr

Ace of the South is a unique store that will offer not only hardware but unique items such as name ... We will carry Stihl, Benjamin Moore paint, Big Green Egg, Traeger, Yeti, along with Patagonia ...

Ace Hardware

Retail Assistant Manager

Gardendale, AL · On-site

$14.75 - $20/hr

Ace of the South is a unique store that will offer not only hardware but unique items such as name ... We will carry Stihl, Benjamin Moore paint, Big Green Egg, Traeger, Yeti, along with Patagonia ...

Ace Hardware

Retail Department Leads

Gardendale, AL · On-site

We will carry Stihl, Benjamin Moore paint, Big Green Egg, Traeger, Yeti, along with Patagonia ... Work with General Manager and Assistant Manager on all aspects of running the store.Participate in ...

Ace Hardware

Retail Department Leads

Gardendale, AL · On-site

We will carry Stihl, Benjamin Moore paint, Big Green Egg, Traeger, Yeti, along with Patagonia ... store. • Participate in weekly management staff meetings. • Communicate issues to the ...

Ace Hardware

Retail Sales Associate

Gardendale, AL

$13.50 - $15.50/hr

We will carry Stihl, Benjamin Moore paint, Big Green Egg, Traeger, Yeti, along with Patagonia ... Communicate any Store Support Center issue to General Manager for follow up.Communicate any ...

Sun & Ski Sports

Softgoods Coordinator

Austin, TX · On-site

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2 ... managing store expenses and payroll, including planning, delegation, and adapting to evolving ...

Sun & Ski Sports

Softgoods Coordinator

Hanover, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2 ... managing store expenses and payroll, including planning, delegation, and adapting to evolving ...

Sun & Ski Sports

Softgoods Coordinator

Falls Church, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2 ... managing store expenses and payroll, including planning, delegation, and adapting to evolving ...

Sun & Ski Sports

Softgoods Coordinator

Franklin, TN · On-site

$40K - $53K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2 ... managing store expenses and payroll, including planning, delegation, and adapting to evolving ...

Sun & Ski Sports

Softgoods Coordinator

Concord, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2 ... managing store expenses and payroll, including planning, delegation, and adapting to evolving ...

Sun & Ski Sports

Softgoods Coordinator

Houston, TX · On-site

$38K - $50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2 ... managing store expenses and payroll, including planning, delegation, and adapting to evolving ...

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Manager Patagonia Store information

See salary details

$26K

$54.1K

$89K

How much do manager patagonia store jobs pay per year?

As of Aug 14, 2026, the average yearly pay for manager patagonia store in the United States is $54,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $64,500.00 per year, depending on experience, location, and employer.

Is Patagonia a good company to work for?

Patagonia is generally regarded as a positive employer known for its strong environmental values, employee benefits, and commitment to sustainability. Employees often cite a supportive work environment and opportunities for growth, though experiences can vary by location and role. As a manager at a Patagonia store, leadership skills and alignment with the company's mission are valued assets.

What is the difference between Manager Patagonia Store vs Retail Store Supervisor?

AspectManager Patagonia StoreRetail Store Supervisor
Required CredentialsHigh school diploma; experience in retail management; leadership skillsHigh school diploma; retail experience; supervisory skills
Work EnvironmentLead store operations, manage staff, ensure sales targetsOversee daily store activities, support staff, assist in sales
Employer & Industry UsageUsed by Patagonia and similar outdoor apparel brandsCommon in retail chains, including outdoor and apparel stores

The Manager Patagonia Store typically has more responsibilities, including strategic planning and team leadership, compared to the Retail Store Supervisor, who focuses on daily operations and staff support. Both roles require retail experience, but the manager position often demands more leadership and management skills.

What does a manager at a Patagonia store do?

A Manager at a Patagonia Store is responsible for overseeing the daily operations of the retail location, ensuring excellent customer service, meeting sales goals, and maintaining the brand's environmental and social values. They lead and develop the store team, manage inventory, and implement company policies. Additionally, they play a key role in community engagement and sustainability initiatives that align with Patagonia’s mission.

What are the key skills and qualifications needed to thrive as a manager at a Patagonia store, and why are they important?

To thrive as a Patagonia Store Manager, you need strong leadership abilities, retail management experience, and a solid understanding of sales and inventory processes, often supported by a bachelor's degree or equivalent experience. Familiarity with point-of-sale (POS) systems, inventory management software, and retail analytics tools is typically required. Exceptional communication, team-building, and problem-solving skills help foster a positive store culture and excellent customer service. These competencies ensure effective store operations, high employee engagement, and achievement of sales and sustainability goals.

What are some common challenges faced by a manager at a Patagonia store, and how can they be addressed?

As a Manager at a Patagonia Store, one common challenge is balancing high standards for customer service with the need to achieve sales targets and maintain operational efficiency. Additionally, managers often navigate staffing needs and team development, especially during peak outdoor seasons. Addressing these challenges involves strong leadership, effective communication, and fostering a team culture aligned with Patagonia’s environmental values. Regular training, clear goal setting, and open feedback channels help managers support their teams while ensuring the store runs smoothly.
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Manager Patagonia Store jobs near you
Infographic showing various Manager Patagonia Store job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $54,099 per year, or $26 per hour.

Customer Experience Guide - Full Time

Patagonia, Inc.

Cambridge, MA • On-site

$26.60 - $28.60/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

Job Title: Customer Experience Guide - Full Time
Team: Retail
Location: Cambridge, MA Store
Scope: Customer Service In-Person, CF2
Reports To: Retail Store General Manager
Pay Range: $26.60 - $28.60 per hour
Benefits: Patagonia offers a comprehensive benefits package, including medical, dental, vision, retirement and leave of absence plans. Benefit plans may vary slightly depending on the nature of your employment.
As a Customer Experience Guide, you are the embodiment of the brand for our customers. You engage, develop, implement, and execute operational plans and policies and contribute to Patagonia's daily front-line retail store and customer experience activities (e.g., sales and customer service). You spend most of your time overseeing retail store and customer experience operations and engage in day-to-day activities that make customers happy. You will learn about our products, share your passion for the community and your efforts to protect the local environment. All employees are encouraged and empowered to solve problems creatively and put the customers' needs at the center of everything we do.
WHAT YOU'LL DO
  • We are in business to save our home planet: You use the company's purpose and core values as guides for decision making, and act as a brand advocate inside and outside of the store.

  • Your customer service is not bound by convention! Deliver best-in-class service by centering the customer in everything we do. Utilize selling sense skills and connect our communities to a life outdoors.

  • You are an environmental activist! You participate in our Activism program by utilizing your 18 Activism Hours to support your community, partner with local non-profits by engaging in the grants and donations processes, and inspire customers and your colleagues to get involved.

  • Product and Business Knowledge: You are committed to learning about our products, including technical aspects of products in our core sports, to support your ability to serve our customers. You actively seek out information about new products and business services and incorporate it into your everyday customer service practices.

  • Warehouse: You process shipments, support physical inventory, and restock the sales floor. You assist with sale prep/breakdown, product transfers, donations, etc.

  • Visual: You maintain our visual store standards for a stronger customer experience by folding, hanging, buffing, steaming, dressing mannequins, stocking the floor, etc., as part of your everyday responsibilities.

  • Marketing: You participate in the Retail Marketing program by helping in event production and execution and bringing forth ideas for engaging your community.

  • Training: You participate in ongoing training to maintain a solid understanding of our company and assist in the training of fellow/new employees while supporting and striving to achieve store goals.

  • Security and Loss Prevention: You practice security measures that help prevent theft and understand how to handle safety situations. You report and resolve concerns quickly to maintain a safe and secure environment while maintaining a clean and organized store.

  • Inclusion: You are deeply committed to creating a work environment that is supportive, positive, respectful, and free from harassment. You are open, feedback driven, and ensure accountability.

  • Other Duties: You ensure accuracy in all POS operations and utilize the spirit of our Ironclad Guarantee and Worn Wear programs. You will answer phones, work events, support front of house and back of house operations, and support in store repairs while successfully communicating with the leadership team and customer service.

WHO YOU ARE
  • You are an environmental activist- You are knowledgeable and curious about environmental and social issues. You act locally and inspire your community and coworkers to do the same!

  • Your customer service is not bound by convention- You focus on building relationships and go beyond treating the needs of customers with kindness and creativity.

  • You operate in just and equitable ways- You proactively create a culture of belonging that gives people from all backgrounds, identities, and experiences a meaningful voice.

  • You value and demonstrate quality in all that you do- You produce work that is of value, complete, and timely while striving for excellence in all job aspects.

  • You act with integrity and are action oriented - You contribute engagement, are self-driven, and get things done efficiently and effectively.

  • You are a lifelong learner and teacher- You are open to change and will try different options to find solutions to share with the team to optimize operations and customer experience.

EXPERIENCE YOU BRING
  • Customer Service/Customer Focused: Proven customer service and/or sales skills, previous retail or related customer service experience preferred. Interest in or are eager to learn about our products and services.

  • Problem Solving: Helpful and courteous approach to solving problems.

  • Communication: Effective communication skills with team members and leadership and able to participate in constructive feedback and assist in conflict management.

  • Adaptability/Ambiguity: Adaptability to changing situations and priorities while maintaining a positive workplace morale. Can pivot on the fly and support team engagement.

  • Organization Skills: Proven organizational skills and attention to detail.

  • Prioritization: Able to assign orders to and complete tasks based on their urgency and importance outlined by leadership.

  • Time Management: Ability to show up ready to work on time every day and meet deadlines or communicate issues cross-functionally.

  • Self-Motivation and Teamwork: Self-motivated and possess the ability to thrive in a team-oriented environment.

  • Technical Learning: Basic math and computer skills and accuracy with money handling and register use preferred.

PHYSICAL REQUIREMENTS
  • Able to stand/walk for extended periods of time with working shifts up to 8 hours per day

  • Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking, events, and store merchandising

  • Continually able to walk up and down a staircase carrying boxes, products, and other necessary items

  • Able to regularly perform store maintenance duties: sweep, vacuum, empty trash, clean

  • Able to safely lift up to 55 pounds

  • Comfortable climbing ladders

SCHEDULE
Our stores are open seven days a week. The Cambridge store's current business hours are Monday - Saturday 11am-7pm and Sunday 11am-6pm. Our current hiring needs are for 30 to 39 hours with open availability Sunday - Saturday. It is common for our shifts to begin and end up to two hours before and after business hours. As a team member, you are expected to be flexible to the business and team needs.
Schedules can vary week-to-week, however, we are committed to supporting a healthy work-life balance, while still meeting the needs of our customers. Our consistent effort has been to post our store work schedules three weeks in advance to give our employees the opportunity to plan. You must report to work on time as well as align to other expectations in our Attendance Policy.
EMPLOYEE CONDUCT
It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors. Clarify, educate, and hold ourselves accountable for embedding justice and antiracism throughout our work and culture.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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