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Manager Partner Integration Jobs in Ohio (NOW HIRING)

CogniSoft Technologies

Mulesoft Integration

Columbus, OH · On-site

$97K - $130K/yr

... CRM). This is a mission-critical integration workstream operating under NERC CIP and related ... Partner with grid operations, billing, customer service, and data teams to translate business ...

Wipro Limited

INTEGRATION ARCHITECT L2

Columbus, OH · On-site

$100K - $200K/yr

With over 230,000 employees and business partners across 65 countries, we deliver on the promise of ... Azure API Management: Configure APIs, policies, subscriptions, transformations, security ...

Wipro Technologies

INTEGRATION ARCHITECT L2

Columbus, OH · On-site

$100 - $185/hr

With over 230,000 employees and business partners across 65 countries, we deliver on the promise of ... Azure API Management: Configure APIs, policies, subscriptions, transformations, security ...

McKesson

Lead Integration/EDI Architect

Columbus, OH · On-site

$68.25 - $88.25/hr

Act as a hands-on SME for complex EDI/B2B integration scenarios, including partner onboarding, data exchange, and transaction lifecycle management * Guide engineering teams on troubleshooting, root ...

McKesson

Lead Integration/EDI Architect

Columbus, OH

$68.25 - $88.25/hr

Act as a hands-on SME for complex EDI/B2B integration scenarios, including partner onboarding, data exchange, and transaction lifecycle management * Guide engineering teams on troubleshooting, root ...

Impact.com

Integration Engineer

Columbus, OH · On-site

$65K - $115K/yr

... them to discover, manage, and scale partnerships across the entire customer journey. From ... As an Integration Engineer, you will be responsible for learning impact.com's technology and ...

impact.com

Integration Engineer

Columbus, OH · On-site

$65K - $115K/yr

... them to discover, manage, and scale partnerships across the entire customer journey. From ... As an Integration Engineer, you will be responsible for learning impact.com's technology and ...

impact.com

Integration Engineer

Columbus, OH · On-site

$65K - $115K/yr

... them to discover, manage, and scale partnerships across the entire customer journey. From ... As an Integration Engineer, you will be responsible for learning impact.com's technology and ...

JF Taylor Inc

Integration & Test Engineer

Dayton, OH

$101K - $136K/yr

... Force, Navy, and USMC and foreign partner fielding sites. This includes the support for ... Use the defect tracking and test case management systems to document test sets, record defects, and ...

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All JobsPartner Integration JobsManager Partner Integration JobsManager Partner Integration Jobs in Ohio

Manager Partner Integration information

What is a manager partner integration?

A Manager Partner Integration oversees the technical and operational integration of external partners with a company’s systems, products, or services. They coordinate with internal teams and external partners to align on integration requirements, ensure smooth onboarding, and resolve any technical issues that arise. This role often involves project management, technical troubleshooting, and relationship management to ensure successful collaboration and growth. Manager Partner Integration professionals play a key role in expanding a company’s ecosystem by enabling seamless connections with partners.

What are the key skills and qualifications needed to thrive as a manager partner integration, and why are they important?

To thrive as a Manager Partner Integration, you need a strong background in project management, business analysis, and integration technologies, often supported by a bachelor’s degree in business, IT, or a related field. Familiarity with APIs, EDI systems, SaaS platforms, and certifications like PMP or Agile/Scrum are commonly required. Exceptional communication, problem-solving abilities, and stakeholder management skills help you navigate complex partnerships and drive alignment. These competencies ensure seamless partner onboarding, effective collaboration, and successful integration outcomes, which are vital for organizational growth.

What are some common challenges faced by a manager partner integration, and how can they be addressed?

Manager Partner Integration professionals often encounter challenges such as aligning different organizational processes, managing cross-company communication, and ensuring seamless technical integration. Successfully addressing these challenges requires strong project management skills, clear documentation, and proactive stakeholder engagement. Regular check-ins and collaborative problem-solving with both internal teams and external partners help prevent misunderstandings and keep projects on track. Familiarity with integration platforms and adaptability to evolving partner requirements also play a key role in overcoming obstacles in this role.

What is the difference between Manager Partner Integration vs Partner Account Manager?

AspectManager Partner IntegrationPartner Account Manager
Primary FocusIntegrating partner systems and processesManaging partner relationships and sales
Required SkillsTechnical integration, project managementCustomer relationship management, sales skills
Work EnvironmentTechnical teams, project-basedSales, client-facing roles
Industry UsageTechnology, SaaS companiesTechnology, SaaS, and other B2B sectors

While both roles involve working with partners, the Manager Partner Integration focuses on technical system integration and project execution, whereas the Partner Account Manager emphasizes maintaining relationships and driving sales growth. Understanding these differences helps candidates target the right roles based on their skills and career goals.

What does a manager partner integration do?

A manager partner integration is responsible for coordinating and implementing partnerships between a company and external partners. They manage integration processes, ensure seamless collaboration, and often work with technical teams to align systems and workflows, requiring strong communication and project management skills.

What are popular job titles related to Manager Partner Integration jobs in Ohio?

For Manager Partner Integration jobs in Ohio, the most frequently searched job titles are:

What cities in Ohio are hiring for Manager Partner Integration jobs?

Cities in Ohio with the most Manager Partner Integration job openings:

Manager Partner Integration jobs near you

Partner Experience Manager

Global Payments

Cincinnati, OH • On-site

Full-time

Posted 16 days ago

Job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments.We'relooking for aPartnerExperienceManagerto join our Global Payments for Platformsteam and help us unleash the potential of every business.

Whatyou'llown as thePartnerExperience Manager

The Partner Experience Manager helps partners get the most value from Worldpay's products and services by serving as their primary contact, building long-term relationships, improving satisfaction, and supporting retention.

General Duties & Responsibilities

  • Advanced Partner Support

  • Serve as the main point of contact for complex partner inquires and issues.

  • Provide detailed troubleshooting for issuesor questions related to product, authorizations, settlement,funding,reporting,onboarding, and POS devices.

  • Respond to partner inquiries via email, chat, or phone with a professional and solution-focused approach.

  • Resolve issues efficiently and communicate with both internal and external stakeholders throughout the process.

  • Product Expertise

  • Maintain deep knowledge of the platform/product toassistwith advanced configuration, integrations, and workflows.

  • Proactively stay updated on new features, updates, and best practices to guidepartnerseffectively.

  • Collaboration and Escalation

  • Liaise with internal teams, including Technical Account Management, Product, Engineering,Relationshipand Sales todriveissuesto resolution,providingcontext, timing, and rationalefor fixes.

  • Communicate with partners to provide guidance and feedback for consistent knowledge sharing.

  • PartnerFocus

  • Ensure a positive partner experience by providingtimelyandaccurateresponses.

  • Document partner interactions and resolutions in the ticketing system to maintain detailed service histories.

  • Identifytrends in recurring partner issues and communicate insights to improve processes or features.

  • Work with the partner to explain self-service options for ticket deflection.

  • Process and Documentation

  • Contribute to the development and maintenance of partner services documentation, FAQs, and training materials.

  • Suggest improvements to workflows tooptimizeservice delivery.

  • Metrics and Reporting

  • Track and meet performance metrics such asfirstresponse time,next reply time, periodic update time,resolution time, and customer satisfaction ratings.

  • Leverage the ticket data to reporton trends toidentifyareas of opportunity for productenhancements.

  • Continuous Improvement

  • Participate in training sessions to enhance technical skills andpartner experience bestpractices. Actively contribute to team meetings, brainstorming sessions, and initiatives to improve the overall support experience.

Whatyou'llbring

  • Bachelor's degree in Business, Finance, Technology, or a related field

  • 5+ years of experience in Partner Success, Customer Success, Account Management, or related roles within a B2B SaaS or FinTech environment.

  • Strong understanding of SaaS platforms, payment systems, and/or financial technology solutions.

  • Exceptional communication, relationship-building, and problem-solving skills.

  • Experience with CRM and partner success tools (e.g.,Zendesk,Gainsight, Salesforce, HubSpot).

  • Advanced analytical skills, with the ability toleveragedata to drive strategy and decision-making.

  • Partner-centric mindset with a passion for delivering extraordinary service and results.

About the team

OurPartnerExperience teams are the face and voice of Global Payments and bring our valueThinkLike a Customer to life every day. TheseGlobalpayershold us accountable for putting our best foot forward in every interaction with ourpartners.

To learn more about our winning teams, check out ourworld-class teamsthatown itevery day.

What makes aGlobalpayer

What makes aGlobalpayer?It'ssimple: Think, Act, Win. We stay curious, always asking the rightquestionsandfinding creative solutions to simplify the complex.We'redynamic,everyWorldpayeris empowered to make the right decisions for their customers. Andwe'redetermined, always staying openandwinning and failing as one.

Does this sound like you? Then you sound like aGlobalpayer. Apply now to write the next chapter in your career.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com.

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