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Manager Order Management Jobs in Reston, VA (NOW HIRING)

Didlake

Program-Task Order Manager

Manassas, VA · On-site

What You Will Do Program & Task Order Management * Manage the day-to-day execution of assigned federal contracts, IDIQ vehicles, and task orders, serving as the primary operational point of contact ...

ESM

Task Order Project Manager

Vienna, VA · Remote

$140K - $165K/yr

Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides ... We are hiring a Task Order Project Manager to support an enterprise-level program within a federal ...

J&J Maintenance

Service Order Manager

Bethesda, MD · On-site

$80K - $110K/yr

Provides Project Management for Sustainment, Restoration and Modernization Projects. Essential ... Review service order quotes or plans in order to determine the project time frame, funding ...

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Showing results 21-40

All JobsOrder Management JobsManager Order Management JobsManager Order Management Jobs in Reston, VA

Manager Order Management information

See Reston, VA salary details

$29.6K

$72.7K

$150.3K

How much do manager order management jobs pay per year?

As of Aug 21, 2026, the average yearly pay for manager order management in Reston, VA is $72,717.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $79,100.00 per year, depending on experience, location, and employer.

What does a manager order management do?

A Manager of Order Management oversees the end-to-end process of order fulfillment within a company. This includes managing the order entry, processing, and delivery to ensure customers receive their products accurately and on time. They coordinate with various departments such as sales, logistics, and customer service to resolve any issues and streamline operations. Additionally, they analyze performance metrics to improve efficiency and maintain customer satisfaction.

How does a manager order management typically collaborate with other departments to ensure timely and accurate order fulfillment?

A Manager Order Management works closely with sales, supply chain, logistics, and customer service teams to streamline the order-to-delivery process. They coordinate with sales to verify order details, partner with supply chain to monitor inventory levels, and work alongside logistics to schedule shipments. Effective communication and problem-solving skills are essential, as the role often involves resolving discrepancies or delays quickly to maintain customer satisfaction. Regular cross-departmental meetings and updates are common to ensure alignment and address challenges proactively.

What are the key skills and qualifications needed to thrive as a manager order management, and why are they important?

To thrive as a Manager Order Management, you need expertise in supply chain processes, order fulfillment, inventory control, and a relevant bachelor’s degree, often in business or logistics. Familiarity with ERP systems like SAP or Oracle, order processing software, and sometimes APICS certification is typically required. Strong leadership, problem-solving, and communication skills help you effectively manage teams and resolve issues across departments. These abilities ensure efficient order processing, customer satisfaction, and smooth coordination between sales, logistics, and operations.

What is the difference between Manager Order Management vs Customer Service Manager?

AspectManager Order ManagementCustomer Service Manager
Primary FocusOverseeing order processing, fulfillment, and logisticsManaging customer support, satisfaction, and service quality
Required SkillsSupply chain knowledge, order systems, coordinationCommunication, problem-solving, customer relations
Work EnvironmentOperations, logistics, supply chain departmentsCustomer service centers, client-facing roles
Common CertificationsSupply chain certifications, ERP system trainingCustomer service certifications, leadership training

The Manager Order Management primarily focuses on overseeing the order fulfillment process, ensuring timely delivery, and coordinating logistics. In contrast, the Customer Service Manager concentrates on maintaining high customer satisfaction, resolving client issues, and managing support teams. Both roles require strong communication skills, but their core responsibilities and work environments differ significantly.

What cities near Reston, VA are hiring for Manager Order Management jobs?

Cities near Reston, VA with the most Manager Order Management job openings:

Manager Order Management jobs near you
Infographic showing various Manager Order Management job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution, with an average salary of $72,717 per year, or $35 per hour.

Program-Task Order Manager

Didlake

Manassas, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Didlake rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Didlake, Inc. is a nonprofit rehabilitation services organization dedicated to creating opportunities that enrich the lives of people with disabilities. Since 1965, Didlake has served thousands of individuals with significant disabilities by providing training, job placement, employment opportunities, and day support services. We are proud to provide meaningful and purposeful work that supports independence and community inclusion.

Why This Role Matters

The Program Manager / Task Order Manager plays a critical role in ensuring successful delivery of federal government services and maintaining strong customer relationships. Through effective contract execution, operational leadership, financial stewardship, and continuous improvement, this position directly contributes to customer satisfaction, contract retention, revenue growth, and organizational success.

What You Will Do

Program & Task Order Management

  • Manage the day-to-day execution of assigned federal contracts, IDIQ vehicles, and task orders, serving as the primary operational point of contact for government customers and stakeholders.
  • Ensure contract requirements, milestones, deliverables, SOW/PWS/SOO requirements, and performance objectives are met through effective program plans, schedules, staffing plans, and performance tracking.
  • Coordinate task order startup, transition activities, and ongoing operational execution.

Customer & Contract Management

  • Build and maintain strong relationships with federal customers and stakeholders through regular meetings, status reviews, performance discussions, and timely responses to requests and issues.
  • Monitor contract performance against requirements, SLAs, KPIs, and quality standards while ensuring accurate and timely deliverables, reports, invoices, and documentation.
  • Coordinate with Contracts and Finance to maintain compliance with contract terms and government regulations and support audits, reviews, inspections, funding, invoicing, forecasting, and financial reporting.

Financial & Resource Management

  • Monitor task order budgets, labor utilization, profitability, funding, burn rates, staffing levels, and resource requirements; identify financial risks and develop mitigation strategies.
  • Ensure resources are aligned with contract requirements and customer expectations.

Team & Workforce Leadership

  • Provide leadership and direction to program teams, coordinating staffing, onboarding, training, and workforce planning.
  • Partner with Human Resources and operational leaders to address staffing and employee performance needs while promoting accountability, collaboration, and a customer-focused culture.
  • Ensure employees have the tools, resources, and support needed to successfully perform contract requirements.

Risk & Subcontractor Management

  • Identify, assess, and manage program risks, issues, and dependencies; develop mitigation and corrective action plans and escalate critical issues as needed.
  • Lead problem-solving efforts involving internal teams, customers, and subcontractors.
  • Coordinate subcontractor and teaming partner activities, monitoring performance, deliverables, compliance, communications, and issue resolution.

Reporting, Improvement & Growth

  • Prepare program status reports, performance dashboards, executive briefings, and customer reports while maintaining accurate program documentation, schedules, action items, and performance records.
  • Identify opportunities to improve operational efficiency, service delivery, and customer satisfaction and implement program management best practices and lessons learned.
  • Support proposal development, task order responses, and contract growth initiatives in collaboration with Business Development and Capture teams.

What You Bring

You bring proven experience managing federal contracts, IDIQ vehicles, and task orders, with the ability to build strong customer relationships and effectively lead program teams. Strong communication, analytical, problem-solving, and organizational skills are essential, along with the ability to manage budgets, resources, performance, and competing priorities in a deadline-driven environment.

Education & Experience

  • Bachelor's degree in Business Administration, Management, Engineering, Information Technology, or related field.
  • Minimum five (5) years of experience managing federal government contracts, task orders, or complex programs, including IDIQ contracts and multiple simultaneous task orders.
  • Experience managing customer relationships, contract performance, subcontractors, and teaming partners, with knowledge of federal contracting processes and government customer expectations.
  • Experience supporting federal civilian or defense agencies and managing fixed-price, time-and-materials, and labor-hour task orders.
  • Experience with government reporting systems and contract management tools.
  • PMP certification is preferred.

Skills & Abilities

  • Knowledge of federal government contracting, IDIQ contract vehicles, task order management, contract administration, SOW/PWS requirements, and government customer relationships.
  • Experience with program and project management, budgeting, financial analysis, risk management, quality assurance, performance measurement, reporting, dashboards, and process improvement.
  • Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Teams, with strong written, verbal, problem-solving, and executive presentation skills.
  • Ability to manage multiple concurrent programs and competing priorities, lead cross-functional teams without direct authority, build effective relationships, make sound business decisions, and maintain attention to detail in a deadline-driven environment.

Why Join Didlake

  • Be part of a mission-driven organization committed to creating opportunities for people with disabilities.
  • Opportunities for professional growth and leadership development.
  • A supportive and collaborative work environment.

Benefits

  • Health coverage for you and your family through Medical, Dental, Vision plans
  • Life Insurance/AD&D
  • Disability Insurance
  • Employee Assistance Program (EAP) for work and personal support
  • 401(k) retirement plan with company match
  • Paid time off and sick leave that begins accruing upon hire
  • Employee Development Program (EDP)
  • Paid holidays
  • Direct deposit

What Didlake employees say

Pay

Hours and flexibility

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