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Manager Operations Manager Jobs in New Port Richey, FL

As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in ...

As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in ...

Operations Manager

Holiday, FL · On-site

$18 - $28/hr

Position Summary The Operations Manager is a member of the Store Management team, fulfilling the company purpose of helping people on their path to better health by driving store execution and ...

Job Summary The Operations Manager, Rooms Division will assists in managing the execution of all operations in the rooms area departments (e.g. Front Office and Housekeeping) and managing staff.

The Operations Manager is responsible for the overall operation and functioning of the site's Line and Customer Ramp Services team, ensuring safety and compliance for all flight line operations, and ...

The Operations Manager is responsible for the overall operation and functioning of the site's Line and Customer Ramp Services team, ensuring safety and compliance for all flight line operations, and ...

Operations Manager

Holiday, FL · On-site

$18 - $28/hr

Position Summary The Operations Manager is a member of the Store Management team, fulfilling the company purpose of helping people on their path to better health by driving store execution and ...

Operations Manager Salary: $60,000.00 - $65,000.00 per year What you'll do * Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns ...

Johnson Controls , a global leader in thermal management, mission-critical building systems, energy ... Observes production operation within their area of control to ascertain compliance with methods ...

Operations Manager Salary: $60,000.00 - $65,000.00 per year What you'll do * Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns ...

Operations Manager

Land O Lakes, FL · On-site

$30K - $45K/yr

Our Front Desk Manager is responsible for the successful operation of the front desk. This individual hires, trains, manages, and oversees the front desk staff to ensure members receive the highest ...

The role of the Operations Manager Trainee (OMT) is to gain an understanding of the skills and company knowledge to independently run a financially viable PDS supported dental office. The OMT is ...

Strategic Operations Manager

Tampa, FL · On-site

$150K - $250K/yr

Role Summary The Operations Manager owns the execution and optimization of daily operations. You focus on documenting workflows, implementing systems, coordinating projects, and ensuring teams ...

Strategic Operations Manager

Tampa, FL · On-site

$150K - $250K/yr

Role Summary The Operations Manager owns the execution and optimization of daily operations. You focus on documenting workflows, implementing systems, coordinating projects, and ensuring teams ...

The Sr. Operations Manager oversees all budgetary, people development, and operational objectives at the site. This role involves managing and leading a team of Operations and Area Managers, coaching ...

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Showing results 21-40

Manager Operations Manager information

See New Port Richey, FL salary details

$27.6K

$56.5K

$105.5K

How much do manager operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for manager operations manager in New Port Richey, FL is $56,520.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Manager Operations Manager vs Operations Supervisor?

AspectManager Operations ManagerOperations Supervisor
ResponsibilitiesOversees multiple departments, develops strategies, manages budgetsSupervises daily operations, manages staff, ensures workflow efficiency
Required CredentialsBachelor’s degree, management experience, possibly certificationsHigh school diploma or equivalent, supervisory experience
Work EnvironmentOffice setting, strategic planning, cross-department coordinationOn-site, hands-on supervision of operational tasks
Industry UsageCommon in corporate, manufacturing, logistics sectorsCommon in retail, hospitality, manufacturing sectors

The Manager Operations Manager typically handles strategic planning and oversees multiple departments, requiring higher-level credentials and experience. In contrast, the Operations Supervisor focuses on daily operational tasks and staff supervision. Both roles are essential for efficient business operations but differ in scope and responsibilities.

Is a manager operations manager a high paying job?

An Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a well-paying management role, especially for those with strong leadership skills and relevant certifications. Salaries often range from moderate to high, reflecting the responsibility of overseeing daily operations and team management.

How much should a manager operations manager be paid?

The average salary for an operations manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Senior or specialized operations managers with certifications like PMP or Six Sigma may earn higher compensation, and total pay can include bonuses and benefits.
What are the most commonly searched types of Operations Manager jobs in New Port Richey, FL? The most popular types of Operations Manager jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Manager Operations Manager jobs? Cities near New Port Richey, FL with the most Manager Operations Manager job openings:
Infographic showing various Manager Operations Manager job openings in New Port Richey, FL as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $56,520 per year, or $27.2 per hour.

Operations Manager

ShyftOff

Tampa, FL • On-site

Full-time

Re-posted 20 days ago


Job description

About this role
At ShyftOff you'll sit at the center of our delivery engine. ShyftOff connects clients with flexible, high-quality US-based contact center talent on a platform that is designed to scale their workforce in just a few clicks. As an Operations Manager you'll own delivery for assigned campaigns, translating client requirements into operational execution. You'll be the operational owner who ensures the right agents are in the right seats, training resources enable quality, and operational signals are turned into timely, tactical decisions that protect SLA performance and margin.
What you'll own
  • End-to-end campaign delivery: own staffing outcomes, utilization, SLA compliance, margin, and day-to-day operational health for assigned accounts.
  • Agent matching & success: move agent 1099s through ShyftOff's pipeline and place the highest-quality agents on campaigns - balancing speed, fit, and quality to meet campaign demand.
  • WFM partnership: work closely with the Director of WFM to ensure shifts are picked up and intraday actions are taken so occupancy and adherence targets are achieved. You will own client-provided forecasting data to deliver perfect staffing.
  • Training & enablement oversight: ensure training materials and support resources (both ShyftOff and client-provided) are current, high-quality, and evolving. Keep client training up to date to satisfy agent performance requirements and maintains quality standards.
  • Quality & performance: own QA program inputs and outcomes - ensure QA frameworks, scorecards, and feedback loops are producing the quality required to meet client expectations.
  • Data-driven deployment: use data to interpret staffing accuracy, SLA compliance, occupancy, and other operational metrics - deploy and reallocate agent talent and resources to meet targets.
  • Platform partnership: partner with Product & Engineering to maintain platform efficiency and provide input for enhancements to WFM tools, QA platforms, knowledge management, and AI automation to improve productivity and reduce cost-to-serve.
  • Client partnership: run operational business reviews and proactively communicate delivery status, opportunities, and remediation plans to client stakeholders.
Client KPIs you'll align to
Typical client KPIs you'll manage toward include: AHT, ASA, FCR, CSAT, NPS, occupancy, schedule adherence, shrinkage, forecast accuracy, and SLA compliance.
What success looks like in the first 3 months:
  • Staffing accuracy and agent pool health strong enough to meet client staffing targets.
  • SLA compliance at or above client targets.
  • Clear evidence that training and support resources produce consistent quality outcomes.
  • Measurable improvements in CSAT/FCR or other client KPIs through improved talent placement and QA alignment.
  • Playbooks and processes that make deployments repeatable and reduce time-to-stability for new campaigns.
You'll thrive here if you have
  • 5+ years in contact center / BPO operations, with direct ownership of contact center service delivery and/or client outcomes.
  • 3+ years managing and collaborating across teams that include team leads, QA analysts, WFM teams, and agents with measurable performance outcomes.
  • Deep familiarity with contact center KPIs (AHT, ASA, FCR, CSAT, NPS, occupancy, shrinkage, SLA compliance, etc).
  • Hands-on experience working with WFM teams and WFM tools.
  • Strong ability to critically review and improve client-provided training and support materials.
  • Strong operational instincts and the ability to turn data into tactical decisions about where to deploy agent talent.
  • Excellent stakeholder and client communication skills - you'll present operational realities and remediation plans to clients.
  • Advanced Excel skills (pivot tables, index-match, advanced formulas); analytics or SQL experience is a plus.
Nice to have
  • Familiarity with NICE, Verint, Genesys, Five9, Talkdesk, Kronos/UKG, or similar stacks.
  • Experience with QA frameworks, accreditation programs, or training program design.
  • Experience with AI/automation or knowledge management platforms.

ShyftOff logo

About ShyftOff

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

1 - 10 Employees

Headquarters location

Tampa, FL, US

Year founded

2020