This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation--with ...
Quick apply
This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation--with ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation-with ...
This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation-with ...
We are currently seeking a Customer Success Operations Manager to join our Revenue Operations Team. This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ...
We are currently seeking a Customer Success Operations Manager to join our Revenue Operations Team. This role is available to candidates in Vancouver, Toronto hub offices or remote Canada locations ...
Senior Operations Manager Rail & Transload Operations (On-site in the West Kootenays, BC)
Calgary, AB · On-site
Senior Operations Manager Rail & Transload Operations Trail, BC Position Summary The Senior Operations Manager is highly responsive, communicative, and proactive in managing contract performance ...
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Senior Operations Manager Rail & Transload Operations (On-site in the West Kootenays, BC)
Calgary, AB · On-site
Senior Operations Manager Rail & Transload Operations Trail, BC Position Summary The Senior Operations Manager is highly responsive, communicative, and proactive in managing contract performance ...
About the role We are looking for a Unit Manager, Operations for our Intact Agency team! This hybrid position is based in our Calgary, AB (1200 321- 6th Ave.) office. Work schedule: 35 hours/week ...
About the role We are looking for a Unit Manager, Operations for our Intact Agency team! This hybrid position is based in our Calgary, AB (1200 321- 6th Ave.) office. Work schedule: 35 hours/week ...
About the role We are looking for a Unit Manager, Operations for our Intact Agency team! This hybrid position is based in our Calgary, AB (1200 321- 6th Ave.) office. Work schedule: 35 hours/week ...
About the role We are looking for a Unit Manager, Operations for our Intact Agency team! This hybrid position is based in our Calgary, AB (1200 321- 6th Ave.) office. Work schedule: 35 hours/week ...
Manager, Restaurant Operations and Events
Calgary, AB · On-site
CA$90K - CA$110K/yr
As Manager, you will balance operational excellence with educational priorities, ensuring every decision supports both outstanding guest experiences and meaningful student outcomes. You will be ...
Manager, Restaurant Operations and Events
Calgary, AB · On-site
CA$90K - CA$110K/yr
As Manager, you will balance operational excellence with educational priorities, ensuring every decision supports both outstanding guest experiences and meaningful student outcomes. You will be ...
AM Sort Manager
Calgary, AB · On-site
Improvement of operational standards through reviews of employee performance, coaching, counseling and recognition. * Responsible for communicating and implementing policy, procedure or programs.
New
AM Sort Manager
Calgary, AB · On-site
Improvement of operational standards through reviews of employee performance, coaching, counseling and recognition. * Responsible for communicating and implementing policy, procedure or programs.
New
AM Sort Manager
Calgary, AB · On-site
Improvement of operational standards through reviews of employee performance, coaching, counseling and recognition. * Responsible for communicating and implementing policy, procedure or programs.
New
AM Sort Manager
Calgary, AB · On-site
Improvement of operational standards through reviews of employee performance, coaching, counseling and recognition. * Responsible for communicating and implementing policy, procedure or programs.
New
Improvement of operational standards through reviews of employee performance, coaching, counseling and recognition. * Responsible for communicating and implementing policy, procedure or programs.
New
Improvement of operational standards through reviews of employee performance, coaching, counseling and recognition. * Responsible for communicating and implementing policy, procedure or programs.
New
The Opportunity The Supervisor Building Operations is a working leader responsible for the safe ... They are a strong communicator, enjoy working in a team environment, and are comfortable managing ...
Quick apply
The Opportunity The Supervisor Building Operations is a working leader responsible for the safe ... They are a strong communicator, enjoy working in a team environment, and are comfortable managing ...
Operations Supervisor
Calgary, AB · On-site
Reporting to the Store Manager, the Operations Supervisor will have the following responsibilities: * Maintain excellence in store merchandising, detail and customer service * Recruit, hire and ...
Operations Supervisor
Calgary, AB · On-site
Reporting to the Store Manager, the Operations Supervisor will have the following responsibilities: * Maintain excellence in store merchandising, detail and customer service * Recruit, hire and ...
Reporting to the Director of Food & Beverage and General Manager at Hotel Arts, the Food and Beverage Operations Manager ensures that both the Catering Sales and Operations as well as the Dining ...
Quick apply
Reporting to the Director of Food & Beverage and General Manager at Hotel Arts, the Food and Beverage Operations Manager ensures that both the Catering Sales and Operations as well as the Dining ...
Previous operations, transportation, waste management experience preferred Key Responsibilities * Direct supervision of all drivers, ensuring ongoing training Requirements:, discipline and procedural ...
Previous operations, transportation, waste management experience preferred Key Responsibilities * Direct supervision of all drivers, ensuring ongoing training Requirements:, discipline and procedural ...
The Manager, IT Operations & Security leads day-to-day IT operations, end-user support, cybersecurity, Microsoft 365 administration, technology projects, vendor management, IT procurement, software ...
The Manager, IT Operations & Security leads day-to-day IT operations, end-user support, cybersecurity, Microsoft 365 administration, technology projects, vendor management, IT procurement, software ...
Manage maintenance systems for all company assets to minimum company standards * Eliminate all forms of waste from site operations * Participate and encourage active participation in Continuous ...
Manage maintenance systems for all company assets to minimum company standards * Eliminate all forms of waste from site operations * Participate and encourage active participation in Continuous ...
Operations - Alberta Employment Type: Full-Time Requisition ID: 1896 Date Posted: July 8, 2026 ... Successful completion of the program builds readiness for future Assistant Store Manager, Yard ...
Operations - Alberta Employment Type: Full-Time Requisition ID: 1896 Date Posted: July 8, 2026 ... Successful completion of the program builds readiness for future Assistant Store Manager, Yard ...
BIM/VDC Manager
Calgary, AB · On-site
Collaborate with the BIM/VDC Operations Manager to align regional goals with company-wide strategy Project Delivery & Coordination * Lead BIM/VDC kickoff meetings for regional projects, establishing ...
BIM/VDC Manager
Calgary, AB · On-site
Collaborate with the BIM/VDC Operations Manager to align regional goals with company-wide strategy Project Delivery & Coordination * Lead BIM/VDC kickoff meetings for regional projects, establishing ...
Reporting to the Hospital Manager, the successful candidate will be working alongside the Leadership team to manage the daily operations of the hospital. You will be passionate about providing ...
New
Reporting to the Hospital Manager, the successful candidate will be working alongside the Leadership team to manage the daily operations of the hospital. You will be passionate about providing ...
New
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineering Operations Manager to join our expanding Infrastructure Operations team. Amazon Web Services (AWS) is a ...
Amazon Web Services (AWS) is growing rapidly, and we are looking for a Data Center Engineering Operations Manager to join our expanding Infrastructure Operations team. Amazon Web Services (AWS) is a ...
Manager Operations Manager information
What is the difference between Manager Operations Manager vs Operations Supervisor?
| Aspect | Manager Operations Manager | Operations Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple departments, develops strategies, manages budgets | Supervises daily operations, manages staff, ensures workflow efficiency |
| Required Credentials | Bachelor’s degree, management experience, possibly certifications | High school diploma or equivalent, supervisory experience |
| Work Environment | Office setting, strategic planning, cross-department coordination | On-site, hands-on supervision of operational tasks |
| Industry Usage | Common in corporate, manufacturing, logistics sectors | Common in retail, hospitality, manufacturing sectors |
The Manager Operations Manager typically handles strategic planning and oversees multiple departments, requiring higher-level credentials and experience. In contrast, the Operations Supervisor focuses on daily operational tasks and staff supervision. Both roles are essential for efficient business operations but differ in scope and responsibilities.
How much should a manager operations manager be paid?
The average salary for an operations manager varies by location and experience but typically ranges from $60,000 to $120,000 annually. Factors such as industry, company size, and certifications like Six Sigma can influence compensation levels.
Is a manager operations manager a high paying job?
An Operations Manager typically earns a competitive salary that varies by industry, location, and experience level. In general, it is considered a well-paying management role, especially for those with strong leadership skills and relevant certifications. Salaries often range from moderate to high, reflecting the responsibilities involved in overseeing daily operations and team management.
What are the most commonly searched types of Operations Manager jobs in Chestermere, AB?
The most popular types of Operations Manager jobs in Chestermere, AB are:
What cities near Chestermere, AB are hiring for Manager Operations Manager jobs?
Cities near Chestermere, AB with the most Manager Operations Manager job openings:
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 17 days ago
Job description
Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM), customer experience (CX), and performance optimisation—with progression toward senior leadership roles (Senior Manager, Head of Contact Centre, and Director-level positions).
Key Responsibilities- Lead and optimise day-to-day contact centre operations across voice, email, chat, and digital channels
- Manage team leaders/supervisors and drive performance through coaching, KPIs, and structured scorecards
- Improve customer experience outcomes (CSAT, NPS, first contact resolution) while balancing efficiency and service levels
- Partner with WFM to manage forecasting, scheduling, real-time adherence, occupancy, and capacity planning
- Implement QA frameworks, calibration routines, and root-cause analysis to improve consistency and compliance
- Oversee onboarding, training, and knowledge management to maintain service readiness and quality standards
- Deliver performance reporting (AHT, ASA, abandonment, conversion, complaints, attrition) with actionable improvement plans
- Support contact centre technology adoption (CRM, CCaaS/telephony platforms, diallers, QA tools, analytics/BI reporting)
- Ensure appropriate privacy and data-handling practices aligned with PIPEDA (and provincial equivalents where applicable)
- Promote a safe workplace aligned with applicable health and safety expectations (province/territory dependent)
Requirements
- Education/qualifications: Secondary school completion typically required; college diploma or bachelor’s degree (Business, Communications, Operations, Analytics, or related) is an asset. Equivalent experience is considered
- Experience: Typically 6–12+ years in call centre/contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager, WFM/QA/Training Manager, Senior Manager)
- Core capabilities:
- People leadership, coaching, performance management, and change delivery
- KPI-led operations management and continuous improvement (Lean/Six Sigma exposure is beneficial)
- WFM fundamentals (forecasting, scheduling, real-time management, adherence)
- Quality assurance, training design, escalation/complaints management, and CX improvement
- Strong stakeholder management across Operations, IT, Compliance, Sales, and HR
- Systems/tools (varies by role): CRM and case management (e.g., Salesforce, Zendesk, ServiceNow), CCaaS/telephony platforms, diallers, WFM tools, QA platforms, and reporting (Excel/Google Sheets; BI tools)
Benefits
- Extended Healthcare Plan (Medical, Disability, Dental & Vision)
- RPP - Group RRSP
- Group Life - AD&D - Critical Illness Insurance
- Paid Time Off Benefits
- Training & Development