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Manager Operational Excellence Jobs in Madison, CT

Tailored Brands

Store Manager

Waterford, CT · On-site

As a Store Manager you are expected to lead your store team to achieve sales performance ... Elevate the customer experience through operational excellence * Exceed customer expectations in ...

Berkley

Product Manager

West Hartford, CT · On-site

Berkley Management Protection Berkley Management Protection offers a modular suite of management ... operational excellence. • Support the development and execution of product and underwriting ...

Berkley

Product Manager

Hartford, CT · On-site

Their Trellis Management Liability PortfolioSM of coverages include directors and officers ... operational excellence. • Support the development and execution of product and underwriting ...

Ulta Beauty, Inc.

Merchandise Manager

Hamden, CT

$49K - $60K/yr

This position requires a passion for operational excellence, a drive for results, and the ability ... Use the company's task management tool as directed to prioritize and execute store workload ...

New

Buffalo Wild Wings

Restaurant Manager

Milford, CT

$60K/yr

As our Restaurant Manager, you'll never be bored.You'll be responsible for making sure our ... Maintaining operational excellence so our restaurant is running efficiently and effectively

BIC

Customer Service Manager

Shelton, CT · On-site

Manage Order Processing & Operational Excellence * Oversee approximately $900M in order management , ensuring orders are processed accurately, efficiently, and in a timely manner. * Ensure base and ...

BIC

Customer Service Manager

Shelton, CT · On-site

Manage Order Processing & Operational Excellence * Oversee approximately $900M in order management , ensuring orders are processed accurately, efficiently, and in a timely manner. * Ensure base and ...

Buffalo Wild Wings

Restaurant Manager

Shelton, CT · On-site

$60K/yr

As our Restaurant Manager, you'll never be bored.You'll be responsible for making sure our ... Maintaining operational excellence so our restaurant is running efficiently and effectively

BIC

Customer Service Manager

Shelton, CT · On-site

Manage Order Processing & Operational Excellence * Oversee approximately $900M in order management , ensuring orders are processed accurately, efficiently, and in a timely manner. * Ensure base and ...

KnitWell Group

Co manager

Riverhead, NY · On-site

Leads by effectively managing through change and adversity Operational Excellence: * Executes brand visual standards and standard operating procedures * Prioritizes and leads execution of task ...

Amazon

Site EHS Manager II

Wallingford, CT · On-site

This role offers an exciting opportunity to directly impact associate well being while driving operational excellence. As a WHS Manager, you'll be the site's safety champion, leading our Global WHS ...

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All JobsOperational Excellence JobsManager Operational Excellence JobsManager Operational Excellence Jobs in Madison, CT

Manager Operational Excellence information

See Madison, CT salary details

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How much do manager operational excellence jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for manager operational excellence in Madison, CT is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $22.69 per hour, depending on experience, location, and employer.

What is a manager operational excellence?

A Manager of Operational Excellence is responsible for leading initiatives that improve an organization's processes, efficiency, and productivity. They use methodologies like Lean, Six Sigma, and continuous improvement to identify areas of waste or inefficiency and implement solutions. This role often involves working cross-functionally to drive change, train teams, and ensure that best practices are adopted throughout the organization. The goal is to enhance performance, quality, and customer satisfaction while reducing costs.

How does a manager operational excellence typically collaborate with cross-functional teams to drive process improvements?

Managers of Operational Excellence work closely with various departments such as production, quality, finance, and IT to identify inefficiencies and implement best practices. They often lead workshops, facilitate root cause analyses, and coordinate continuous improvement initiatives that require input from different functional areas. Effective communication and stakeholder engagement are essential, as these managers must align diverse teams around common goals and encourage a culture of ongoing improvement. This collaborative approach not only helps achieve operational targets but also fosters strong working relationships across the organization.

What are the key skills and qualifications needed to thrive as a manager operational excellence, and why are they important?

To thrive as a Manager Operational Excellence, you need a solid background in process improvement methodologies (such as Lean or Six Sigma), analytical problem-solving, and a relevant bachelor's degree—often in business or engineering. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Black Belt are typically expected. Strong leadership, communication, and change management skills set outstanding candidates apart in this role. These competencies are crucial for driving efficiency, fostering continuous improvement, and ensuring sustainable organizational success.

What is the difference between Manager Operational Excellence vs Continuous Improvement Manager?

AspectManager Operational ExcellenceContinuous Improvement Manager
Primary FocusOptimizing overall operational processes and strategic initiativesImplementing specific process improvements and incremental changes
CertificationsLean, Six Sigma, PMP often preferredLean, Six Sigma, Kaizen certifications common
Work EnvironmentCross-departmental, strategic planningProject-based, team-focused
Industry UsageManufacturing, healthcare, financeManufacturing, service industries, logistics

The Manager Operational Excellence role typically involves overseeing broad strategic initiatives to improve overall efficiency across departments, often requiring higher-level certifications and strategic planning skills. In contrast, the Continuous Improvement Manager focuses on implementing specific process improvements and incremental changes within teams or projects. Both roles share similar certifications and industry usage but differ mainly in scope and strategic involvement.

What job categories do people searching Manager Operational Excellence jobs in Madison, CT look for?

The top searched job categories for Manager Operational Excellence jobs in Madison, CT are:

What cities near Madison, CT are hiring for Manager Operational Excellence jobs?

Cities near Madison, CT with the most Manager Operational Excellence job openings:

Manager Operational Excellence jobs near you
Infographic showing various Manager Operational Excellence job openings in Madison, CT as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $43,257 per year, or $20.8 per hour.

General Manager In Training

Red White and Blue Thrift Store

Waterbury, CT • On-site

$70K - $90K/yr

Full-time

Re-posted 12 days ago

Job description

Pay Range: $70,000 to $90,000
Employment eligibility is verified through E-Verify
Job Summary
As a Manager in Training (MIT) at RWB Thrift, you will participate in a structured training program designed to prepare you for assignment as a General Manager. During this training period, you will learn how to ensure financial success and operational excellence of a store by developing skills in sales, profitability, production quotas, customer service, and leadership.
While not assigned to a store yet, you will train alongside experienced leaders, gain hands-on experience, and develop the competencies needed to drive business results. You will learn to role-model expected behaviors and observe, assess, and coach team members in alignment with company goals.
Upon successful completion of training, you will be assigned to a store location as soon as one becomes available, with the expectation of taking full ownership of the store's performance and team.
Key Responsibilities
  • Financial Performance & Business Acumen: Take ownership of the store's Profit and Loss (P&L) statement, ensuring financial results meet or exceed budget targets. Drive top-line sales and profitability through strategic initiatives and effective management.
  • Operational Excellence: Ensure efficient operations by meeting production quotas and maintaining high standards of customer service. Prioritize the production process in the backroom, recognizing it as the driver of sales. Ensure products are processed and put on the sales floor promptly. Maintain a clean, organized, and efficient backroom where employees follow guidance to maximize productivity.
  • Leadership & People Development: Develop and train the Production Manager and Retail Manager through effective delegation and active involvement in their development. Foster a culture of continuous improvement and high performance among the management team. Encourage flexible deployment of staff in the backroom to meet production needs and drive sales.
  • Flexible Workforce Management: Create dynamic scheduling that aligns with business needs, ensuring coverage during peak times and reducing labor costs during slower periods.
  • Performance Management: Maintain a fair and equitable performance process, consistently evaluating and documenting employee performance to build bench strength and a talent pipeline for future openings.
  • Compliance: Ensure adherence to company policies, state and federal laws, including wage and hour compliance, human rights, and equal employment opportunities.
  • Customer Experience: Uphold a high standard of customer service by maintaining an organized, clean, and welcoming store environment.

People Operations
  • Manage candidate review in the applicant tracking system, schedule and conduct interviews, and extend verbal offers to selected candidates.
  • Facilitate the onboarding process for new hires to ensure a seamless transition into their roles. Act as a key liaison between management and new team members, providing support and guidance throughout onboarding.
  • Develop a culture of continuous training and development to build bench strength and a talent pipeline for future openings within the store and the company.
  • Assist with dynamic employee scheduling and timekeeping monitoring to meet business needs.
  • Monitor turnover rates, identify trends, and utilize insights to inform recruitment strategies, aiming to maintain a stable and engaged workforce.
  • Provide support for employees by sharing available resources, handling password resets, addressing workplace injuries, answering payroll questions, managing employee relations, handling FMLA requests, and explaining company-sponsored benefits.

Office Administration
  • Support the store's operations with supply ordering, bill and requisition submissions, and ad-hoc data entry as time allows.
  • Perform office tasks such as data entry, supply ordering, sending in requisitions, submitting IT and Facilities support tickets, and attending corporate training calls.
  • Oversee the store's financial performance, merchandise productivity, customer shopping experience, leadership and people development, and loss prevention and safety.

Language Requirements
  • Employees are not required to communicate exclusively in English within the workplace. However, the nature of the position may entail interactions with customers, donors, colleagues, and supervisors who primarily use English. In such instances, a fundamental understanding of written and spoken English for comprehending instructions, as well as the ability to communicate verbally and in writing in English, may be necessary.

Qualifications
  • Proficiency in both English and Spanish is preferred.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
  • High-level of computer proficiency (MS Office, Teams, Outlook, and HRIS).
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
  • High school diploma or GED preferred
  • Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required

Physical Requirements
  • Ability to Safely Perform Job Functions: Capable of safely and effectively performing essential job functions in accordance with ADA, FMLA, and other federal, state, and local standards, including meeting both qualitative and quantitative productivity requirements.
  • Physical Strength: Must have the ability to occasionally lift and carry up to 25 lbs, frequently exert up to 25 lbs. of force, and constantly apply negligible force when handling objects.
  • Endurance: Able to stand for extended periods of time.
  • Manual Dexterity: Proficient in performing repetitive motions such as extending hand(s) and arm(s) in any direction and working primarily with fingers rather than the whole hand or arm.
  • Fine Motor Skills: Skilled in tasks involving seizing, holding, grasping, turning, or otherwise working with hand or hands.
  • Balance and Agility: Capable of maintaining body equilibrium to prevent falling on narrow, slippery, or erratically moving surfaces, as well as maintaining balance when performing agile tasks.
  • Visual Acuity: Possesses clarity of vision at 20 inches or less and 20 feet or more.
  • Footwear: Required to wear closed-toe shoes for safety purposes.
  • Repetitive Tasks: The job involves regular repetitive motions.

Work Environment
  • Atmosphere: The work environment is dynamic and characterized by a consistently busy atmosphere. The ability to thrive in a fast-paced and busy environment is essential for this role.
  • Noise Level: The work environment is noisy due to the bustling activity on the sales floor and the production area. Due to the nature of our operations, the ability to work effectively in a noisy environment is a requirement for this role.
  • Lighting: The work environment is characterized by bright lighting throughout the front and back of store, which is integral to our operational requirements. Due to the nature of our operations, the ability to work effectively in a bright environment is a requirement for this role.
  • Interactions with Others: The role involves regular interactions with customers, donors, and coworkers, fostering a collaborative and customer-focused environment. Effective communication and interpersonal skills are a requirement for this role.
  • Flexibility: The nature of this role requires a high degree of flexibility. Employees may be asked to switch tasks or departments based on operational needs. Employees are expected to work in all areas as assigned, contributing to a well-rounded and collaborative team environment.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We're dedicated to adding new perspectives to the team and designing employee experiences that contribute to your growth as much as you do to ours. We value diversity and inclusion and are committed to creating a work environment that is welcoming, respectful, and supportive of all individuals. We encourage qualified individuals with disabilities to apply and will provide reasonable accommodations to ensure that they have equal access to employment opportunities.

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