Manager Of Program Operations Jobs in Raleigh, NC

Description Summary The Manager of Operations is responsible for the overall management, planning, and execution of operational functions at the Howell Woods Environmental Learning Center. This position oversees facility maintenance, grounds management, equipment operations, recreational programming logistics, and safety compliance. The Manager ensures the efficient, safe, and sustainable operation of the center while supporting public programs, events, and environmental stewardship initiatives.

Knowledge & Responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned. Oversee and manage the maintenance of all facilities, grounds, roads, trails, and infrastructure to ensure safe and effective operations.

Develop, implement, and monitor preventative maintenance programs for buildings, equipment, and vehicles. Ensure proper maintenance and management of wildlife areas, including coordination of mowing, controlled burns, and habitat preservation efforts. Direct and oversee operations of campground facilities, cabins, and recreational areas to ensure year-round usability and customer satisfaction.

Manage scheduling, coordination, and execution of all recreational activities, including hunting, fishing, camping, biking, and equestrian use. Oversee the operation, maintenance, and safety compliance of specialized areas such as firing ranges. Ensure compliance with all federal, state, and local regulations related to pesticide use, environmental safety, and occupational health.

Maintain accurate records related to maintenance, inspections, inventory, and regulatory compliance. Develop and manage operational budgets, including procurement of supplies, equipment, and contracted services. Establish and enforce safety protocols for staff, volunteers, and visitors, including proper use of equipment and hazardous materials.

Supervise, train, and evaluate operational staff and volunteers engaged in maintenance and program support activities. Coordinate operational support for educational programs, public events, and community outreach initiatives. Monitor and maintain inventory of tools, equipment, and supplies necessary for daily operations.

Serve as a key point of contact for operational issues, ensuring timely resolution and continuous improvement. Perform other duties as assigned. Supervisory Responsibilities Directly supervises operations staff, maintenance personnel, and volunteers.

Responsible for training, scheduling, and performance management, in accordance with JCC policies. Provides leadership, coaching, and professional development opportunities for team members. Minimum & Preferred Qualifications Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Minimum: Associate's degree in Environmental Science, Facilities Management, Agriculture, Natural Resources, or a related field; or equivalent combination of education and experience.

Education Preferred: Bachelor's degree in a related field. Experience Minimum: Three to five (3-5) years of progressively responsible experience in facilities management, operations, land management, or a related field. Experience supervising staff and managing operations in an outdoor, environmental, or recreational setting preferred.

Experience with farm, construction, or land management equipment and pesticide application required. Additional Information Knowledge, Skills, and Abilities Leadership & Communication Ability to lead teams, manage multiple priorities, and foster a collaborative work environment. Strong interpersonal and communication skills with the ability to engage staff, volunteers, and the public.

Technical & Operational Skills Knowledge of facilities maintenance, land management practices, and equipment operation. Familiarity with safety regulations, environmental compliance, and risk management practices. Analytical & Organizational Skills Ability to develop maintenance schedules, manage budgets, and maintain detailed operational records.

Strong problem-solving skills and ability to make sound decisions in dynamic environments. Computer Skills Basic proficiency in Microsoft Office or similar systems for reporting, scheduling, and recordkeeping. Certificates, Licenses, Registrations Valid North Carolina Driver's License North Carolina Pesticide Applicator's License (or ability to obtain within a specified timeframe) Physical Demands The physical requirements described here are representative of those necessary to successfully perform the essential functions of this position.

Reasonable accommodations may be made as needed. Regularly required to stand, walk, bend, lift, and operate equipment. Frequently required to lift up to 50 pounds and occasionally up to 100 pounds.

Work involves outdoor physical labor in varying terrain and environmental conditions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular exposure to outdoor weather conditions and natural environments. Frequent exposure to mechanical equipment, hazardous materials, and potentially dangerous wildlife or terrain. Work environment may include high noise levels, extreme temperatures, and physically demanding conditions.