Manager Of Program Operations Jobs in Fraser, MI

GME Program Manager position that supports the Psychiatry Residency program at Dearborn hospital.
This is a hybrid position with an onsite requirement of 3+ days per week.
Job Summary
Partners with the physician Program Director to manage the Graduate Medical Education (GME) Program according to standards of the applicable accreditation agency and Corewell Health GME Leadership. The Manager's leadership role is critical to the success of the program. He/she manages the day-to-day operations of the program and the personnel needs of the trainees. He/she serves as liaison between Residents, Fellows, Faculty, other staff members, and the accrediting agency. He/she spearheads the annual process of recruitment, program orientation, organizing and maintaining academic files, scheduling rotations, sending and promoting timely evaluations, summarizing duty hour reports, scheduling didactic presentations, proctoring exams, arranging for exams, arranging graduation, preparing for annual accreditation reports and periodic site visits, and communicating with alumni.
The Program Manager must demonstrate initiative, resourcefulness, and strong organizational and problem-solving skills in identifying and leveraging all available system resources to manage the training program. The Program Manager effectively interacts with national accrediting organizations, professional organizations, and other teaching hospitals locally, regionally, and nationally. Across Corewell Health, the Program Manager develops effective collaborative working relationships with multiple entities, including the GME system and regional offices, clinical departments, and both employed and voluntary physician Faculty.
The Program Manager must be competent in organizing and independently prioritizing work, anticipating needs, establishing/improving procedures and systems, and ensuring orderly and timely work flow. The Program Manager must have excellent problem solving and logistical skills to facilitate requirements and accountability of the GME Program. The Program Manager maintains strict privacy in handling large amounts of confidential information and is able to work under minimal supervision.
The GME Program Manager partners with the Program Director in accreditation efforts, educational programming, and management of residents/fellows.
Essential Functions
Accreditation & Compliance

• Partner with the Program Director to obtain and maintain program accreditation and proactively address any risks or deficiencies.
• Serve as the program's subject-matter expert on accreditation and regulatory requirements (e.g., ACGME and other applicable bodies); ensure ongoing compliance and documentation.
• Prepare, submit, and maintain all required accreditation materials, including annual program reports, surveys, self-studies, milestone data, and responses within ACGME systems.
• Coordinate and prepare for accreditation, CLER, and site visits in collaboration with the GME Office.
• Stay current on accreditation standards and best practices through ongoing professional development.

Recruitment & Orientation

• Partner with the Program Director to develop and implement recruitment strategies, materials, and processes.
• Manage the full annual recruitment cycle, including application management, interview coordination, ranking support, and match processes using ERAS, NRMP, and related platforms.

Program Operations & Administration

• Manage day-to-day operations of the GME program to ensure efficient, organized, and compliant program delivery.
• Coordinate educational activities, including conferences, didactics, meetings, and events; prepare agendas, materials, and documentation.
• Maintain accurate trainee and program data within designated GME systems, ensuring confidentiality and data integrity.
• Support development and maintenance of program policies, manuals, goals, objectives, schedules, and agreements with external rotation sites.
• Monitor and report duty hour compliance, evaluations, milestones, and other required program metrics.
• Prepare reports and documentation for Program Evaluation Committee, Clinical Competency Committee, and other required reviews.
• Manage program expenditures within budget and process financial documentation as needed.

Resident/Fellow Administrative Oversight & Support (Non-Clinical)

• Provide administrative oversight and support for residents and fellows throughout the training lifecycle.
• Serve as a primary non-clinical resource for residents/fellows, supporting professionalism, wellness, time-off tracking, and compliance with program requirements.
• Monitor licensure, certification, educational funds, and immigration-related requirements, as applicable.
• Coordinate graduation processes and collect required documentation, including letters of recommendation and alumni records.

Leadership, Communication & Collaboration

• Serve as liaison between the Program Director, GME Office, faculty, trainees, hospital leadership, and external organizations.
• Communicate clearly and professionally with residents, fellows, faculty, and stakeholders regarding requirements, deadlines, and program expectations.
• Represent the program at institutional meetings and committees; act on behalf of the Program Director within established authority when appropriate.
• Mentor and support new Program Managers and contribute to continuous improvement initiatives across GME.
• Promote service excellence, quality improvement, and Corewell Health leadership behaviors.
• Perform other related duties as assigned.
• Maintain program recruitment websites and databases.
• Coordinate onboarding and orientation for incoming residents and fellows; provide logistical support for visiting trainees throughout the year.

Qualifications
Required

• Bachelor's Degree in healthcare, education, business or related field, or combination of education and significant medical education experience

Preferred

• 3 years' recent progressive responsibility in an educational, medical, office or service environment; graduate medical education experience
• CRT-Training Administrators of Graduate Medical Education (TAGME) - upon hire

About Corewell Health
As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Dearborn Hospital - 18101 Oakwood Blvd - Dearborn
Department Name
GME Troy Grosse Pointe Royal Oak - Parent Entity East
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
40
Hours of Work
8 a.m. - 5 p.m.
Days Worked
Monday to Friday
Weekend Frequency
N/A
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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.