Manager Of Program Operations Jobs in Oklahoma (NOW HIRING)

Public Strategies Overview

Public Strategies is a dynamic professional services firm with more than 35 years of experience delivering innovative communications, consulting, technology, events, and project management solutions. Our collaborative team of problem solvers, creatives, technologists, trainers, communicators, and change agents is committed to doing good well.

Serving private sector, government, and nonprofit clients nationwide, Public Strategies delivers award winning products and experiences. Public Strategies has also pioneered nationally respected human services programs supporting low income and other vulnerable populations. Through our integrated initiatives (including One Set Studio, our cutting edge virtual production space, and NextThought, our eLearning initiative) we elevate storytelling, training, videos, and immersive experiences for leading national brands.

Position Summary

The Manager is responsible for management of the budget, design, development, and execution of projects, programs, and efforts focused on soft skills, barrier removal or navigation, job readiness, employment hope, adult education, relationship education, goal planning, and executive function. Research informed solutions with measurable outcomes will be a regular feature of these activities with this role responsible implementation of assessment strategies to meet these goals. This position will oversee the strategic planning, partnerships, and talent development related to our activities in improving the self-sufficiency of low income families and other underserved or marginalized populations such as those receiving public benefits like SNAP and TANF.

This individual will administer personnel and budgets for projects in consultation with Directors and/or Executive Management across departments and teams. The position will serve as the point of contact for project clients and subcontractors and will oversee the daily operations of all Oklahoma City Work Ready Oklahoma sites providing leadership, coaching, accountability, and performance management to ensure quality service delivery and achievement of program outcomes. Particular attention to detail, organization, confidentiality, and dependability are expectations for this role.

Essential Job Functions

• Manage the assessment, planning, and implementation of programs and special projects related to the position area of expertise
• Provide organizational leadership to such projects and programs, including management of priorities, timelines, and objectives
• Provide oversight to team members in developing, organizing and disseminating project materials, policies and procedures that provide for organizational structure, scaling, and replication
• Ensure the Work Ready Oklahoma-OKC sites operate effectively and deliver quality service delivery in alignment with organizational goals and contract requirements.
• Manage the planning process and development of action plans for projects
• Manage client invoices and deliverables in coordination with Accounting and Compliance, as needed
• Manage program progress and deliverables including coordination with other divisions to ensure organizational performance outcomes are met on time
• Develop and apply subject matter expertise to direct service implementation as well as consulting policy and technical assistance activities
• Monitor staff needs, workforce effectiveness, and professional development opportunities within supervised teams to support continuous improvement and successful program outcomes.
• Other duties as assigned

Education/Training

• Master's Degree, preferred in one of these applicable fields: business, social sciences, humanities, public administration, public policy, education, not-for-profit management and related fields.
• Bachelor's Degree and 7+ years of relevant experience or documented expertise in a related field in lieu of a Master's degree will be considered
• Management experience, required

Experience

• 5-7 years of relevant work experience in project planning, program operations, or strategic planning, required
• Experience with developing vision for a team and executing multiple projects
• Experience coaching teams towards positive outcomes and developing corrective action plans to improve performance if needed
• Proven experience setting team benchmarks and monitoring and assessing established processes to achieve planned outcomes, preferred
• Relevant experience to include social service program delivery, workforce and adult education; program development; dissemination; working for or with government agencies; and, working for a not-for-profit organization or foundation
• implementation and replication experience, required
• Experience working on large scale, multi-dimensional projects involving multiple partner organizations, government contracts and competing priorities, strongly preferred

Skills, Knowledge, and Abilities

• Excellent problem solving skills and the ability to work under pressure.
• A passion for education and the empowerment of others through knowledge.
• Ability to work a flexible schedule, evenings and some weekends
• Must be proficient in Microsoft Office, including but not limited to Excel, Word, PowerPoint and Outlook with mastery level knowledge and experience, preferred
• Excellent interpersonal, networking, and negotiating skills and the ability to effectively communicate with diverse populations
• Excellent organizational, analytical, and presentation skills.
• Knowledge of workforce or industry trends in Oklahoma is highly recommended
• Established relationships with community providers a plus
• Ability to travel to different locations across the state as required.

Sufficient mobility and strength to move about the facility. Ability to be mobile throughout the community.

Public Strategies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military/veteran status or other characteristics protected by law.