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Manager Of Program Operations Jobs in New York (NOW HIRING)

StateJobsNY

Program Operations Specialist 1

Manhattan, NY · On-site

$56K - $76K/yr

This position will serve as a Program Operations Specialist 1 (POS1) for a division of the Service ... as one of the best-managed and best-funded public retirement systems in the nation. • ...

New

StateJobsNY

Program Operations Specialist 1

Manhattan, NY · On-site

$70K - $89K/yr

This position will serve as a Program Operations Specialist 1 (POS1) for a division of the Service ... as one of the best-managed and best-funded public retirement systems in the nation. • ...

New

StateJobsNY

Program Operations Specialist 1

Brooklyn, NY · On-site

$54K - $72K/yr

... Management/Technical Assistance. Through the five Regional Field Office(s) with OPWDD over 130,000 ... As a Unit Liaison, the incumbent will perform administrative duties related to the operation of the ...

New

NEW YORK EDGE, INC

Program Manager

Bronx, NY · On-site

$68K - $75K/yr

The Program Manager has overall responsibility for the operation and success of 6 - 8 comprehensive after-school programs based in a K-12 school within the five boroughs. The Program Manager will be ...

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Manager Of Program Operations information

How much do manager of program operations make?

The average salary for a manager of program operations typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. These roles often require strong organizational skills, leadership abilities, and familiarity with project management tools like MS Project or Asana.

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.
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Manager Of Program Operations jobs near you
Infographic showing various Manager Of Program Operations job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Assistant Program Director - JHS 157

Commonpoint

Rego Park, NY • On-site

$23 - $28/hr

Part-time

Posted 3 days ago

New

Job description

ABOUT COMMONPOINT:
At Commonpoint, community is at the heart of everything we do. With more than 90 program sites and flagship locations in Little Neck, Bayside, Forest Hills, East Elmhurst, and Jamaica, we proudly serve over 125,000 individuals each year. From early childhood to older adulthood, we support people from all walks of life on their journeys from crisis to stability and empowerment. Our wide range of programs, spanning social services, education, and recreation, reflects our mission to build a more connected, inclusive, and thriving community for all.

ABOUT THE ROLE:
The Assistant Program Director supports the Program Director in the day-to-day operations of the program, ensuring high-quality implementation of programming, staff supervision, participant engagement, and operational excellence. The Assistant Program Director coordinates daily program operations, supervises frontline staff, and supports the successful implementation of program activities while ensuring compliance with funder, agency, and regulatory requirements.

Working collaboratively with the Program Director and Content Specialist, the Assistant Director helps ensure program operations run efficiently while maintaining a safe, welcoming, and engaging environment for participants, families, and staff. The Assistant Director may oversee daily operations in the Program Director's absence or as designated.

Across the agency, our part-time staff play a crucial role in driving our initiatives forward by supporting daily operations, program delivery, and organizational goals.

Reports to the Program Director.

ROLE RESPONSIBILITIES:
Agency Expectations:
  • Support agency initiatives by carrying out assigned duties accurately and efficiently, while following established processes and contributing to basic data collection, reporting, or documentation as required.
  • Use agency resources responsibly by following established procedures, safeguarding equipment and materials, and/or supporting cost-effective operations.
  • Work effectively with supervisors, coworkers, and cross-department teams to ensure clear communication, timely task completion, and a positive, respectful work environment.
  • Follow all safety protocols, policies, and procedures to maintain a safe work environment for staff, partners, and the public, and promptly report concerns or incidents.

Role Expectations:
Daily Operations & Program Implementation:
  • Support the day-to-day implementation of program operations and activities.
  • Coordinate daily program logistics, participant transitions, staffing flow, and operational troubleshooting during assigned program hours.
  • Coordinate staff coverage and schedule adjustments to ensure safe and effective program operations.
  • Conduct attendance outreach, routine family communication, and participant engagement efforts.
  • Monitor daily program implementation and ensure timely follow-through on assigned operational priorities.
  • Coordinate program operations during assigned hours, escalating operational or programmatic concerns to the Program Director as appropriate.

Staff Support & Supervision:
  • Provide day-to-day supervision, guidance, and operational support to frontline staff.
  • Assist with onboarding, scheduling, coaching, and performance feedback.
  • Communicate daily operational priorities and support implementation of program expectations.
  • Foster a collaborative, accountable, and solutions-focused team environment.
  • Escalate staffing, performance, and operational concerns to the Program Director as appropriate.

Operational Support & Compliance:
  • Assist with audits, monitoring visits, documentation, and operational follow-through.
  • Ensure attendance, incident reports, participant files, and required documentation are completed accurately and on time.
  • Coordinate inventory, purchasing requests, supply management, and facility readiness.
  • Maintain compliance with agency procedures, health and safety protocols, and licensing requirements.

Program Quality & Continuous Improvement:
  • Support walkthroughs, quality improvement efforts, and implementation of action plans.
  • Assist with participant surveys, program observations, attendance tracking, and operational reporting.
  • Support data-informed improvements that strengthen participant engagement and overall program quality.

Partnerships & External Relations:
  • Collaborate with the Program Director, Content Specialist, school staff, families, agency departments, and community partners to support daily program operations.
  • Maintain effective communication with internal and external stakeholders.
  • Represent Commonpoint professionally with participants, families, schools, and community partners.
  • Participate in staff meetings, professional development, and agency initiatives.

QUALIFICATIONS & KEY ATTRIBUTES:
MINIMUM QUALIFICATIONS:
  • Associate's degree required; Bachelor's degree in Education, Human Services, Social Work, Child Development, Recreation, Public Administration, or a related field preferred.
  • Minimum two (2) years of experience working with youth in educational, recreational, afterschool, or community-based settings.
  • Previous experience providing staff supervision, operational support, or program coordination preferred.
  • Experience supporting daily program operations, participant engagement, family communication, and staff supervision.
  • Strong organizational, communication, customer service, and problem-solving skills.

PREFERRED QUALIFICATIONS:
  • Previous experience working in a Commonpoint or DYCD-funded program.
  • Experience with participant management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce).
  • Knowledge of School Age Child Care (SACC) regulations and afterschool program operations.
  • Bilingual skills are welcomed.

KEY ATTRIBUTES FOR ASSISTANT DIRECTOR:
  • Strong organizational and operational management skills with the ability to manage multiple priorities.
  • Excellent communication, customer service, and relationship-building skills.
  • Ability to supervise, coach, and support frontline staff in a collaborative environment.
  • Strong problem-solving and decision-making skills with the ability to adapt in a fast-paced environment.
  • Detail-oriented with strong follow-through and the ability to manage daily operations effectively.
  • Proficiency with Microsoft Office, Google Workspace, and online data management systems.
  • Commitment to providing safe, inclusive, and high-quality programming

COMPENSATION & BENEFITS:
Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are determined based on internal and external equity, as well as each position’s scope, qualifications, and organizational impact. We believe in compensating staff fairly and consistently, ensuring that all salary decisions align with our mission-driven commitment to equity and transparency.

To maintain fairness across the organization, salary offers are set according to established salary bands and are not subject to negotiation. New hires typically start near the beginning of the salary range to allow for growth based on performance, professional development, and tenure.

Part-Time Rate: $23.00-$28.00

WORKING CONDITIONS & JOB DETAILS:

WORKING CONDITIONS:
Work is performed primarily in a school or office setting, with regular activities conducted in classrooms, gyms, cafeterias, outdoor spaces, and other program environments as needed.
  • Position may require exposure to varying environmental conditions, including outdoor weather, loud noise, and other conditions associated with school-age and community-based programming.
  • Requires the ability to sit, stand, walk, bend, stoop, reach, and use a computer and other office equipment for extended periods throughout the workday.
  • Must be able to lift and carry materials, supplies, and equipment weighing up to 25 pounds, with occasional assistance for heavier items as needed.
  • Requires flexibility to work occasional evenings, weekends, and extended hours to support program operations, special events, training, family engagement activities, and agency initiatives.
  • Travel between program sites, schools, agency locations, and community events may be required based on program, operational, and funding needs. Temporary reassignment to alternate program sites, including summer program locations, may also be required to support agency operations.

JOB DETAILS:
Work Schedule: Monday–Friday. Typical afterschool hours are approximately 2:00 PM–6:00PM. Schedules may vary based on program needs and may include earlier start or end times, as well as full-day shifts during school breaks, holidays, training, meetings, and special events. Up to 19 hours per week.

Non Union Position: In Person.

To Apply: Interested candidates are invited to submit their resume and cover letter to jhs157compass@commonpoint.org. Please include the Role “ Assistant Program Director” and Site “JHS 157” you are applying for in the subject line. Due to the high volume of applications, only qualified candidates will be contacted for further consideration.

Commonpoint is an equal opportunity employer