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Manager Of Program Operations Jobs in New York (NOW HIRING)

... management systems, attendance databases, or reporting systems (e.g., DYCD Connect, EZReports, Salesforce). * Knowledge of School Age Child Care (SACC) regulations and afterschool program operations.

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Manager Of Program Operations information

What does a manager of program operations do?

A Manager of Program Operations oversees the planning, coordination, and execution of programs within an organization. They ensure that projects are completed on time, within budget, and meet quality standards. This role involves managing teams, streamlining processes, tracking performance metrics, and collaborating with other departments to achieve program goals. They also identify areas for improvement and implement best practices to enhance overall efficiency.

What are the key skills and qualifications needed to thrive as a manager of program operations?

To excel as a Manager of Program Operations, a strong background in project management, budgeting, and process improvement is essential, usually supported by a bachelor's degree in business, operations management, or a related field. Familiarity with tools such as Microsoft Project, ERP systems, and PMP certification is often expected. Outstanding organizational, leadership, and communication skills help drive team performance and stakeholder alignment. These skills are vital for ensuring efficient program delivery, resource optimization, and achievement of organizational goals.

What are some common challenges faced by a manager of program operations, and how can they be effectively addressed?

One common challenge for Managers of Program Operations is balancing multiple program priorities while ensuring alignment with organizational goals. This often involves coordinating cross-functional teams, managing resource constraints, and adapting to shifting timelines. Effective communication, strong organizational skills, and proactive problem-solving are essential to navigate these complexities. Building strong relationships with stakeholders and maintaining clear documentation can also help in addressing challenges and ensuring program success.

What is the difference between Manager Of Program Operations vs Program Coordinator?

AspectManager Of Program OperationsProgram Coordinator
ResponsibilitiesOversees multiple programs, manages teams, develops strategies, and ensures program goals are met.Supports program activities, coordinates schedules, and assists with administrative tasks.
Required CredentialsBachelor’s degree, experience in program management, strong leadership skills.Bachelor’s degree often preferred, strong organizational skills, entry-level experience.
Work EnvironmentLeadership roles in office settings, often in non-profits, government, or corporate sectors.Support roles in similar environments, more focused on coordination and administration.

The Manager Of Program Operations typically holds a higher level of responsibility, overseeing multiple programs and teams, while the Program Coordinator focuses on supporting and executing specific program activities. Both roles require relevant experience and skills, but the manager position involves strategic planning and leadership.

What are the most commonly searched types of Of Program Operations jobs in New York?

The most popular types of Of Program Operations jobs in New York are:

What are popular job titles related to Manager Of Program Operations jobs in New York?

For Manager Of Program Operations jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Manager Of Program Operations jobs?

Cities in New York with the most Manager Of Program Operations job openings:

Infographic showing various Manager Of Program Operations job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Full-time

Re-posted 17 days ago


Job description

POSITION SUMMARY

The Manager of Operations role supports the Managing Director and center leadership team by coordinating administrative processes related to rentals, events, and day-to-day operations at the Major Owens Community Center.

This role includes supporting the Managing Director in the maintenance, vendor, and security teams while fostering collaborative partnerships with other departments, property managers, and building partners on site.

The Manager of Operations plays a key support role across teams by maintaining accurate records, assisting with scheduling, and facilitating communication between clients, vendors, and internal staff.

This position is detail-oriented, highly organized, and responsive in a fast-paced, multi-stakeholder environment.

This role is in-person 5 days/week (Tuesday – Saturday). This role requires schedule flexibility, including evenings and weekends, based on center needs and events.

CORE RESPONSIBILITIES

Administrative/Operational Support

  • Direct oversight of the Rentals Coordinator and the rentals and events business platforms.
  • Supports event execution, including nights and weekends as needed.
  • Conduct facility walkthroughs to ensure areas are safe, clean, and meet appropriate standards.
  • Monitor and analyze operational performance, while identifying areas for improvement by implementing strategies to enhance overall experience for facility visitors.
  • Assist with the development and tracking of the operational budget, ensuring that resources are used efficiently and costs are kept within budget.
  • Maintain clear and open communication with the Managing Director and other departmental heads.

Strategic Planning and Process Improvement

  • Manage and track status of operational service tickets, repairs, and service updates.
  • Conduct regular team meetings to inform staff about upcoming events and adjustments within the facility.
  • Serve as primary point of contact for all external vendors, contractors, and service providers.
  • Assist in the development and implementation of long-term operational strategies to improve overall operational efficiency, customer experience, and sustainability.
  • Consistently review operational workflows and identify opportunities for process improvement to enhance service delivery.

Manager on Duty

  • Serves as Manager on Duty, as assigned.
  • Acts as on-site point of contact for operational issues and escalation when a manager or senior leader is not on-site.
  • 3 years of relevant facility, project management experience
  • Strong organizational and time management skills
  • Excellent communication and customer service approach
  • High attention to detail and follow through
  • Ability to work cross functionally
  • Comfortable in fast paced environment
  • Proficiency in Microsoft Office; experience with CRM systems preferred
  • Willingness to work nights and weekends as needed
  • Comfort navigating dynamic and fast-paced nonprofit environments. 
  • Commitment to Asphalt Green’s mission of advancing health, fitness, and personal growth through sport, fitness, and play for all.
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