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Manager Of Network Operations Jobs in Michigan (NOW HIRING)

RF Connect

Network Operations Director

Farmington Hills, MI · On-site

$83K - $112K/yr

  • Medical

  • Retirement

  • PTO

We are seeking a highly motivated Network Operations Director to lead the overall performance ... In this role you will report to our General Manager of Operator Services in our Farmington Hills ...

Zeeland Public Schools

Network Manager

Zeeland, MI

The Network Manager will act as the primary manager of the daily network operations. In conjunction with the Director of Educational Technology, the Network Manager will learn the needs of the ...

Zeeland Public Schools

Network Manager

Zeeland, MI · On-site

The Network Manager will act as the primary manager of the daily network operations. In conjunction with the Director of Educational Technology, the Network Manager will learn the needs of the ...

Woven by Toyota

Network Operations Engineer II

Ann Arbor, MI · On-site

$112K - $184K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operational knowledge of DNS, DHCP and IPAM management through Infoblox * Experience with high ... Support and tune network and systems security in a multi-site environment, including network ...

New

Woven by Toyota

Network Operations Engineer

Ann Arbor, MI · On-site

$112K - $184K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Operational knowledge of DNS, DHCP and IPAM management through Infoblox * Experience with high ... Support and tune network and systems security in a multi-site environment, including network ...

New

Tata Consultancy Service Limited

Network Lead

Benton Harbor, MI · On-site

$110K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... of Network Engineering and Operations experience. • Experience supporting global enterprise ... Roles & Responsibilities • Lead major incident and escalations management for network services.

CVS Health

MI · On-site

$54K - $159K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Aetna is seeking a Pharmacy Network Manager to support the Director of Network Pharmacy in ensuring the efficient operation of Aetna's pharmacy network. This role involves data aggregation, analytics ...

Stellantis

Network Regional Manager

Auburn Hills, MI · On-site

... of Stellantis Network operations, customer experience, and franchise development. Key ... Franchise & Facility Management: * Lead the implementation of new franchise agreements, ensuring ...

V2Soft

LAN/WAN Technician

Bloomfield Hills, MI · On-site

$22.50 - $28.75/hr

... ensure seamless network operations Qualifications : Required : • 1-2 years of experience in LAN/WAN administration • Strong knowledge of network protocols (TCP/IP, DNS, DHCP, etc.) • ...

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Manager Of Network Operations information

What does a manager of network operations do?

A Manager of Network Operations oversees the daily operations and performance of an organization's computer networks. They are responsible for ensuring network reliability, security, and efficiency, as well as managing a team of network engineers and technicians. This role often involves planning network upgrades, troubleshooting issues, implementing policies, and coordinating with other IT departments to support business needs. Additionally, they monitor network performance, handle incident response, and help develop strategies to improve network infrastructure.

What are the typical challenges faced by a manager of network operations when overseeing a large-scale IT infrastructure?

Managers of Network Operations often encounter challenges such as ensuring network reliability, minimizing downtime, and swiftly resolving unexpected outages. Coordinating with cross-functional teams—including security, engineering, and support—is crucial to maintain performance and implement upgrades without disrupting daily operations. Additionally, they are responsible for balancing proactive maintenance with urgent troubleshooting, all while managing resources and adhering to budget constraints. Staying up-to-date with evolving technologies and industry best practices is also essential for long-term network stability.

What are the key skills and qualifications needed to thrive as a manager of network operations, and why are they important?

To thrive as a Manager Of Network Operations, you need deep expertise in network infrastructure, troubleshooting, and IT management, usually backed by a bachelor’s degree in computer science or a related field. Familiarity with network monitoring tools, Cisco or Juniper systems, and certifications like CCNP or CompTIA Network+ are commonly required. Strong leadership, problem-solving, and communication skills help you effectively lead teams and coordinate with stakeholders. These skills ensure reliable network performance, quick resolution of issues, and cohesive team operations in a mission-critical environment.

What is the difference between Manager Of Network Operations vs Network Engineer?

AspectManager Of Network OperationsNetwork Engineer
Primary FocusOversees network performance, team management, and strategic planningDesigns, implements, and maintains network infrastructure
CertificationsCCNP, CCNA, PMP often preferredCCNA, CCNP, Cisco certifications common
Work EnvironmentManagement, coordination, and oversight rolesTechnical hands-on work and troubleshooting
Employer UsageUsed in large organizations, IT departmentsUsed across various organizations for network setup

The Manager Of Network Operations focuses on overseeing network performance, managing teams, and strategic planning, while the Network Engineer handles the technical design, implementation, and maintenance of network systems. Both roles require similar certifications but differ in responsibilities and work environment.

Is manager of network operations a high paying job?

A manager of network operations typically earns a high salary due to the technical expertise, leadership responsibilities, and experience required. Salaries can vary based on industry, location, and company size but generally fall within the upper-middle to high-income range for IT management roles. Certifications like Cisco or CompTIA can also influence compensation levels.

What are the most commonly searched types of Of Network Operations jobs in Michigan?

The most popular types of Of Network Operations jobs in Michigan are:

What are popular job titles related to Manager Of Network Operations jobs in Michigan?

For Manager Of Network Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Manager Of Network Operations jobs in Michigan look for?

The top searched job categories for Manager Of Network Operations jobs in Michigan are:

What cities in Michigan are hiring for Manager Of Network Operations jobs?

Cities in Michigan with the most Manager Of Network Operations job openings:

Manager Of Network Operations jobs near you
Infographic showing various Manager Of Network Operations job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Network Operations Director

RF Connect

Farmington Hills, MI • On-site

$83K - $112K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Company Description
RF Connect is a team of industry leaders transforming connectivity. We invest in our team, have fun, and give back to our community. We lead the way in the design, deployment, and support of high performance wireless networks and solutions. Our philosophy is simple - hire the best people, do the best work, and set the standard for the industry. Due to our growth and national expansion, we are currently seeking highly motivated, experienced, customer-oriented team members who are looking for an organization where they can make a major contribution and be an integral part of continued growth.
Job Description
We are seeking a highly motivated Network Operations Director to lead the overall performance, reliability, and operational excellence of RF Connect's Managed Services Network Operations Center (NOC). This leadership role oversees network monitoring, incident response, service assurance, and operational support across Radio Access Network (RAN), Packet Core, and Backhaul environments.
The Director will be responsible for maintaining high levels of network availability and customer satisfaction while ensuring service level commitments are achieved. In addition to operational leadership, this individual will serve as a senior customer-facing representative for key managed services accounts, participating in service reviews, escalations, and strategic customer discussions.
The ideal candidate possesses deep experience managing wireless network operations teams, strong technical expertise in cellular network infrastructure, and a demonstrated ability to lead customer-facing service organizations. Experience working for or supporting major wireless carriers such as AT&T, T-Mobile, Verizon, DISH Wireless, or similar mobile network operators is highly preferred.
To be successful in this role you should have prior business-to-business customer support experience, have a tenacious customer-focused attitude, and have a strong knowledge base in order to manage and grow our Managed Services portion of our business. In this role you will report to our General Manager of Operator Services in our Farmington Hills, MI headquarters office. This position is eligible for a hybrid work schedule with regular weekly travel to the headquarters office, as outlined in our Hybrid/Remote Work Policy. We will also consider remote applicants residing in the Dallas-Fort Worth metro area.
What You'll Do (responsibilities)
Network Operations Leadership & Infrastructure Management (approx. 70-80% of the role)
  • Lead all NOC operations supporting RAN, Packet Core, and Backhaul environments.
  • Manage network performance, availability, and service assurance activities.
  • Direct incident response, escalation management, and root-cause analysis efforts.
  • Establish and monitor operational KPIs, SLAs, and service metrics.
  • Drive continuous improvement initiatives and operational automation.
  • Oversee staffing, scheduling, performance management, and development of NOC personnel.
  • Partner with engineering teams on capacity planning, network optimization, and technology upgrades.
  • Ensure operational readiness for LTE, 5G, CBRS, private wireless, and IoT deployments.

Customer & Service Management (approx. 20-30% of the role)
  • Serve as the senior operational contact for managed services customers.
  • Participate in customer escalations and critical issue resolution.
  • Conduct periodic service reviews and operational business reviews.
  • Communicate network performance and service metrics to customers.
  • Support customer retention and growth through exceptional service delivery.
  • Collaborate with Sales and Operations leadership on customer satisfaction initiatives.

Qualifications
Experience You Have
  • 8+ years of telecommunications industry experience in IT, telecommunications, or managed services operations.
  • 5+ years managing NOC, service assurance, network operations, or managed services teams.
  • Demonstrated experience supporting cellular wireless networks, including RAN, Packet Core, and Backhaul environments.
  • Experience leading 24x7 operational support organizations.
  • Experience managing customer-facing service delivery and escalation processes.
  • Experience with AT&T, T-Mobile, Verizon, DISH Wireless, UScellular, Ericsson, Nokia, Samsung, Mavenir, or similar wireless carrier/vendor environments, highly preferred.
  • Experience supporting LTE, 5G, CBRS, private wireless, or neutral host networks, highly preferred.

Technical Skills You Have
  • Knowledge of telecommunications infrastructure, networking, managed services environments, 3GPP, RAN, Packet Core, etc.
  • Experience with network monitoring tools, Remote Monitoring & Management (RMM) platforms, and ticketing systems.
  • Familiarity with network performance metrics, incident management, and service level management.

Core Competencies
  • Network Operations Management
  • Managed Services Delivery
  • SLA Management
  • Incident Management
  • Client Relationship Management
  • Telecommunications Infrastructure
  • Network Monitoring and Performance Optimization
  • Technical Account Management
  • Cross-functional Leadership
  • Project Management
  • Data-driven decision making

Educational/Vocational Training You Have
  • Bachelor's degree (or higher) in electrical engineering, computer science, or related field, or an equivalent combination of experience, certifications, or other technical training.
  • Any relevant certifications are a plus.

Environmental/Physical Demands
  • Must be capable of lifting within regulatory limits
  • This position sometimes operates in commercial construction sites, hospitals, and occupied commercial & government buildings. Some activities require the use of a ladder or lift and standing or walking for extended periods of time. When in the office uses standard office equipment such as computers, phones, photocopiers, etc.

Additional Information
Job Type: Full-time
Job Location: Farmington Hills, MI, USA or Dallas-Fort Worth, TX, Metro area; only US-based candidates with US work authorization considered, no outside recruiters
Education Level: 4-year college degree (or equivalent)
Travel: Occasional national travel required, as needed to support the business/department & customer site locations
Compensation Package
  • Competitive, commensurate with experience
  • Health benefits
  • HSA w/ company matching
  • 401k w/ company matching
  • PTO w/ rollover

All of your information will be kept confidential according to EEO guidelines.
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