ZipRecruiter

Log In

1

Manager Of Debt Settlement Operations Jobs (NOW HIRING)

Coastal Debt

Retention Specialist

Fort Lauderdale, FL · On-site

$25/hr

... Debt Resolve products. • Maintain detailed notes in the CRM of client interactions, settlement ... qualifications,negotiations, and agreements. • Encourage and motivate clients to continue with ...

Americor, Inc.

Financial Solutions Consultant

Irvine, CA · On-site

$150 - $200/hr

... debt settlement terms & conditions, including monthly payments and the timeline for resolution. * Maintain accurate and detailed records of client interactions and agreements within the company's CRM ...

Vandelay Administrative Services LL

Be Seen First

Client Services Representative

Boynton Beach, FL · On-site

$15 - $20.50/hr

... of contact for clients enrolled in our debt settlement program. This role is responsible for ... Maintain accurate and detailed notes in the CRM system. * Educate clients on program expectations ...

National Debt Relief

Controller

New York, NY · On-site

... Debt Relief, one of the nation's leading debt settlement companies. We have sufficient equity ... operational platform with which we can grow a great organization. We are seeking a Treasury Manager ...

Investors Title

Settlement Officer

Springfield, IL · On-site

$50K - $55K/yr

... Contribute to operational efficiency and process improvement What You'll Do • Coordinate and ... This Agency is managed by Investors Title Management Services (ITMS), a subsidiary of Investors ...

RPC ACQUISITION GROUP LLC

Case Manager/Jr.

Palm Coast, FL · On-site

$18.25 - $23.50/hr

We are seeking a highly organized Jr. Case Manager to support our case management team. The ideal ... Our affiliates are vacation club and timeshare exit companies, debt settlement and estate planning ...

Loansbyworld

$80 - $100/hr

... of the Customer Retention Administrative Coordinator(s), Loss Mitigation team as well ... as the Debt Settlement Collections Representative(s). This position will have multiple direct ...

next page

Showing results 1-20

All JobsLegal JobsLegal Specialist JobsManager Of Debt Settlement Operations Jobs

Manager Of Debt Settlement Operations information

See salary details

$31K

$63.5K

$118.5K

How much do manager of debt settlement operations jobs pay per year?

As of Sep 9, 2026, the average yearly pay for manager of debt settlement operations in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a manager of debt settlement operations do?

A Manager of Debt Settlement Operations oversees the daily activities of debt settlement teams, ensuring compliance with regulations and company policies. They are responsible for setting operational goals, managing staff performance, and streamlining processes to maximize efficiency. Their duties also include monitoring client accounts, resolving escalated issues, and coordinating with other departments to ensure client satisfaction. Ultimately, they play a crucial role in helping clients manage and reduce their debt through effective settlement strategies.

How does a manager of debt settlement operations typically work with other departments to ensure smooth client onboarding and case resolution?

A Manager of Debt Settlement Operations often collaborates closely with customer service, compliance, and finance teams to streamline client onboarding and ensure regulatory adherence. They oversee the process from client enrollment through settlement, coordinating with negotiators, payment processors, and legal advisors to address client needs and resolve cases efficiently. Regular cross-department meetings and clear communication channels are essential to promptly address issues and maintain a high standard of service. This collaborative approach helps prevent bottlenecks and ensures clients experience a seamless settlement process.

What are the key skills and qualifications needed to thrive as a manager of debt settlement operations, and why are they important?

To excel as a Manager of Debt Settlement Operations, you need expertise in debt negotiation, regulatory compliance, and financial analysis, often supported by a degree in finance or business administration. Familiarity with debt management software, CRM systems, and relevant certifications like the IAPDA (International Association of Professional Debt Arbitrators) is typically required. Strong leadership, problem-solving, and communication skills are essential for effectively guiding teams and managing client relationships. These capabilities ensure operational efficiency, regulatory adherence, and successful client outcomes in a complex financial environment.

What are popular job titles related to Manager Of Debt Settlement Operations jobs?

For Manager Of Debt Settlement Operations jobs, the most frequently searched job titles are:

Infographic showing various Manager Of Debt Settlement Operations job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Retention Specialist

Fort Lauderdale, FL • On-site

Coastal Debt
See more jobs at Coastal Debtexternal

$25/hr

Other

Re-posted 6 days ago

Job description

Are you looking for an opportunity to work for a Company that has an unwaveringcommitment to excellence, transparency, and ethical business practices? Be a part of ateam that focuses on providing personalized business debt relief and empoweringbusinesses to regain financial stability.Coastal Debt Resolve is a leader in Business Debt Settlement with a dedication todelivering exceptional service and maintaining the trust and confidence of our clients.Our Company has earned a reputation for excellence and trustworthiness in the financialservices industry. We are BSI ISO 9001:2015 certified and are BBB accredited,attaining an A+ rating.Successful Retention Specialists will maintain positive relationships with Coastal DebtResolve clients. By guiding clients through the debt resolution process that have beenenrolled into our debt relief programs, you will ensure client satisfaction. This rolerequires proactive communication skills, addressing client concerns, and providing anexceptional client service experience that will retain clients and support their journeytowards financial stability and debt settlement. Retention Specialists will also continueto develop their product knowledge after the completion of our comprehensive training.Responsibilities:• Proactively reach out to clients to check on their satisfaction and actively listen thenaddress any concerns.• Provide clear, concise, and accurate information and guidance to clients of theiroptions, the debt settlement process and the programs provided by CoastalDebt Resolve.• Handle incoming calls and emails from clients regarding their accounts andservices.• Develop and implement strategies to reduce client cancellations and increaseretention rates.• Address client concerns and questions promptly and professionally.• Offer alternatives to clients considering cancellation.• Educate clients on the benefits, risks, and potential outcomes of debt settlement.• Provide resources and support to help clients stay committed to their debtsettlement plans.• Monitor and analyze client feedback to identify trends and areas of improvement.Retention Specialist.Job Posting.FINAL.08262024• Communicate by phone, email, and SMS with clients professionally, empatheticallyand with integrity the Coastal Debt Resolve products.• Maintain detailed notes in the CRM of client interactions, settlement qualifications,negotiations, and agreements.• Encourage and motivate clients to continue with their programs to achievefinancial freedom.• Escalate complex issues to the Customer Support Manager or appropriatedepartment, when necessary.Qualifications:• Basic computer skills• Minimum 2 years' experience in customer service, client relations, or a relatedfield, focusing on retention• Proven track record of successful negotiations and settlements• Excellent communication, negotiation, and problem-solving skills• High level of integrity, professionalism, and attention to detail• Ability to efficiently manage your time and manage multiple complex casessimultaneously• Empathetic and patient approach when consulting with clientsPreferred Skills:• Proficiency in CRM systems• Strong knowledge of debt settlement processes and industrystandards • Sales experience• Customer Support experience• Financial services or debt settlement industry experience• Bilingual SpanishCompensation: $25.00/hour plus commissionRequirements:LinkedIn profile needed

Apply