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Manager Of Computer Operations Jobs in Warren, MI

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond ... Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond ... Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond ... Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond ... Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond ... Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical ...

Nexcess

Manager of Reliability Operations

Southfield, MI · On-site +1

$110K - $150K/yr

About the Role We're looking for a Manager of Reliability Operations to lead how we detect, respond ... Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical ...

ABM

Manager of Engineering

Detroit, MI · On-site

$115K - $125K/yr

... operational standards and guidelines, as well as site specific standards, policies and procedures ... Computer skills and building automation systems experience required. * Certification meeting OSHA ...

ABM Industries, Inc.

Manager of Engineering

Detroit, MI · On-site

$115K - $125K/yr

Performs and administers the necessary preventive maintenance and operations work orders as well as ... Computer skills and building automation systems experience required. * Certification meeting OSHA ...

ABM Industries, Inc.

Manager of Engineering

Detroit, MI · On-site

$115K - $125K/yr

Performs and administers the necessary preventive maintenance and operations work orders as well as ... Computer skills and building automation systems experience required. * Certification meeting OSHA ...

ABM

Manager of Engineering

Detroit, MI · On-site

$115K - $125K/yr

... operational standards and guidelines, as well as site specific standards, policies and procedures ... Computer skills and building automation systems experience required. * Certification meeting OSHA ...

ABM Industries, Inc.

Manager of Engineering

Detroit, MI · On-site

$115K - $125K/yr

Performs and administers the necessary preventive maintenance and operations work orders as well as ... Computer skills and building automation systems experience required. * Certification meeting OSHA ...

ABM

Manager of Engineering

Detroit, MI · On-site

$115K - $125K/yr

... operational standards and guidelines, as well as site specific standards, policies and procedures ... Computer skills and building automation systems experience required. * Certification meeting OSHA ...

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Manager Of Computer Operations information

What are the key skills and qualifications needed to thrive as a Manager of Computer Operations, and why are they important?

To thrive as a Manager of Computer Operations, you need a solid background in IT infrastructure, systems administration, and project management, often supported by a degree in computer science or a related field. Familiarity with network management tools, server virtualization platforms, and ITIL or CompTIA certifications is commonly expected. Strong leadership, problem-solving abilities, and excellent communication skills help you manage teams and coordinate with other departments. These skills ensure reliable technology operations, minimize downtime, and support organizational goals.

What are the typical challenges a Manager of Computer Operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.

What are Manager Of Computer Operations?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What job categories do people searching Manager Of Computer Operations jobs in Warren, MI look for? The top searched job categories for Manager Of Computer Operations jobs in Warren, MI are:
What cities near Warren, MI are hiring for Manager Of Computer Operations jobs? Cities near Warren, MI with the most Manager Of Computer Operations job openings:
Manager Of Computer Operations jobs near you
Manager of Reliability Operations

Manager of Reliability Operations

Nexcess

Southfield, MI • On-site, Remote

$110K - $150K/yr

Full-time

Retirement

Posted 23 days ago

Job description

Description
About Nexcess
Nexcess brings together a portfolio of hosting, cloud, and digital experience brands to deliver high-performance infrastructure and services to businesses worldwide.
Our platforms power mission-critical applications for thousands of customers. Reliability is foundational to everything we do. We operate complex environments spanning virtualization, storage, networking, and application hosting; where performance, availability, and consistency matter at scale.
This is a permanent, full-time, remote position.
US Pay Band - $110K - $150K Actual compensation will vary based on experience, skills, and location.
About the Role
We're looking for a Manager of Reliability Operations to lead how we detect, respond to, and learn from failures across our platform ecosystem.
This role sits at the intersection of Operations and Engineering, bringing structure to incident response, accountability to follow-through, and clarity to reliability insights. You'll ensure that what we learn from production directly improves how our platforms are built, operated, and scaled.
What You'll Do
Own Reliability Operations & Incident Command
  • Continuously evolve and improve incident management, change management, and post-incident practices
  • Establish clear standards for incident declaration, severity, escalation, and communication
  • Ensure consistent execution across teams and continuous process improvement
  • Own the incident command function, including roles, structure, and operating procedures
  • Lead or oversee major incident response in a 24/7 production environment
  • Build and manage on-call incident commander rotations with global coverage
Drive Learning, Accountability & Reliability Strategy
  • Own post-incident reviews, ensuring strong root cause analysis and clear documentation
  • Translate incident trends into actionable reliability improvements
  • Drive completion of corrective actions across teams; escalate when needed
  • Define and maintain service performance and reliability targets (availability, latency, error rates)
  • Own observability strategy, including monitoring, alerting, and signal quality
  • Improve detection, reduce time to resolution, and increase platform resilience
  • Partner with Engineering and Operations on capacity planning, patching, and lifecycle decisions
  • Ensure reliability insights directly inform platform and infrastructure roadmaps
  • Collaborate with Security on vulnerability response, patch prioritization, and compliance alignment
Operate Across a Complex Platform Environment
  • Work across environments including virtualization platforms (VMware), distributed storage (Ceph), Linux-based systems, and hybrid cloud infrastructure
  • Support platforms that span dedicated hosting, managed applications, and high-availability cloud services
  • Ensure reliability practices scale across multiple products, brands, and customer environments
  • Provide regular, data-driven reporting to leadership on availability, incident trends, and operational performance
  • Act as the central authority on reliability insights across teams

What You Bring
  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience)
  • 7+ experience in systems operations, site reliability, or platform engineering
  • 2+ years experience leading teams or major operational functions
  • Proven experience managing incidents in a 24/7 production environment
  • Strong background in troubleshooting, root cause analysis, and operational improvement
  • Experience with change management practices
Platform & Tooling Experience
  • Monitoring and observability platforms (e.g., Datadog, Prometheus, Grafana, New Relic)
  • Incident management and alerting tools (e.g., PagerDuty, Opsgenie)
  • Infrastructure and platform technologies (Linux systems, VMware, Ceph, cloud platforms)
  • Logging and telemetry systems (centralized logging, metrics, tracing)
  • Ability to translate complex technical data into clear insights
  • Strong communication skills, especially in high-pressure situations

Nice to Have
  • Background in Computer Science, Engineering, or a related field
  • Experience in managed hosting, cloud infrastructure, or SaaS environments
  • Experience defining and tracking system reliability and performance targets
  • Familiarity with ITIL or similar operational frameworks
  • Exposure to VMware, Ceph, Linux, and Windows platforms
  • Relevant certifications (AWS, RHCE, etc.)

We Offer:
  • Traditional and Roth 401k with company matching
  • A collaborative team culture
  • Consistent/set work hours
  • Challenging non-redundant daily duties
  • A voice in how things get done

Disclaimer:
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains "at will".
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
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