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Manager Of Computer Operations Jobs in Alabama (NOW HIRING)

Protective

IT Operations Technician

Birmingham, AL · On-site

Attends weekly change management meeting to participate in review of upcoming changes. * Disaster ... Performs backup operations, as required. * Continuous Process Improvement * Works with DCO ...

Rain For Rent

Operations Manager

Mobile, AL

Operations Manager - To assist the Branch Manager in planning and executing day to day branch ... Maintain a working knowledge of all branch computer operations and train all staff on these ...

Rain for Rent

Operations Manager

AL · On-site

Operations Manager - To assist the Branch Manager in planning and executing day to day branch ... Maintain a working knowledge of all branch computer operations and train all staff on these ...

Ash Grove Cement Company

$110 - $160/hr

S. It is the nation's largest marketer and manager of fly ash, with the industry's only true ... Computer skills with at least the following: Word, Excel, PowerPoint, Teams, Maximo, ADP, Outlook.

New

CRH

Operations Manager

Bucks, AL

S. It is the nation's largest marketer and manager of fly ash, with the industry's only true ... Computer skills with at least the following: Word, Excel, PowerPoint, Teams, Maximo, ADP, Outlook.

US Department of the Air Force

$49K/yr

... of computer operations and standard software applications. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and ...

Woodward Design+Build

Project Manager

Mobile, AL

Project Manger Location : Lower Alabama/Florida Panhandle About Us: For over 100 years, Woodward ... Fundamental knowledge of computer operations and the following applications: Procore, Microsoft ...

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Manager Of Computer Operations information

What are the typical challenges a manager of computer operations faces when overseeing a team in a large organization?

A Manager of Computer Operations in a large organization often navigates challenges such as balancing system uptime with necessary maintenance, coordinating between multiple IT teams, and ensuring consistent implementation of operational procedures. They may also need to address the complexities of integrating new technologies while minimizing disruptions to daily business processes. Effective communication, strong problem-solving skills, and a proactive approach to incident management are essential for successfully overcoming these challenges and maintaining smooth computer operations.

What are the key skills and qualifications needed to thrive as a manager of computer operations, and why are they important?

A Manager of Computer Operations oversees the daily functioning and efficiency of an organization's computer systems and IT infrastructure. They are responsible for managing a team of IT professionals, ensuring system reliability, coordinating maintenance, and implementing upgrades. This role also involves troubleshooting issues, maintaining data security, and developing operational policies to support business goals. Managers of Computer Operations often collaborate with other departments to align technology with organizational objectives.

What is the difference between Manager Of Computer Operations vs Network Operations Manager?

AspectManager Of Computer OperationsNetwork Operations Manager
CredentialsBachelor's in Computer Science or related field, certifications like CompTIA Network+ or Cisco CCNABachelor's in IT or related, certifications like Cisco CCNA, CCNP
Work EnvironmentData centers, IT departments, enterprise environmentsNetwork operations centers, enterprise networks, telecommunications
Industry UsageIT service providers, large corporations, government agenciesTelecommunications, internet service providers, large enterprises
Common Search/ComparisonYesYes

The Manager Of Computer Operations oversees overall IT systems, data centers, and infrastructure management, focusing on system stability and performance. The Network Operations Manager specializes in managing network infrastructure, ensuring connectivity, security, and network performance. While both roles require IT certifications and work in similar environments, their focus areas differ: one on broad computer operations, the other on network-specific tasks.

What does a manager of computer operations do?

A manager of computer operations oversees the daily functioning of an organization’s IT systems, including network infrastructure, servers, and data management. They coordinate technical staff, ensure system security, implement policies, and troubleshoot issues to maintain efficient and reliable computer operations.

What are popular job titles related to Manager Of Computer Operations jobs in Alabama?

For Manager Of Computer Operations jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Manager Of Computer Operations jobs in Alabama look for?

The top searched job categories for Manager Of Computer Operations jobs in Alabama are:

What cities in Alabama are hiring for Manager Of Computer Operations jobs?

Cities in Alabama with the most Manager Of Computer Operations job openings:

Manager Of Computer Operations jobs near you

IT Operations Technician

Protective

Birmingham, AL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Protective Life rating

8.4

Company rating: 8.4 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

123rd of 315 rated insurance

Job description

The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most.

This position is part of a team responsible for providing 7x24x365 support in diagnosing operational issues with applications, operating systems and hardware, leveraging industry standard tools and techniques to identify solutions to technology-related issues in Protective Life Corporation's Data Center Operations.

Responsibilities:

    • Distributed System/Network/Environmental/Mainframe Monitoring 

    • Ensures mainframe and distributed system availability and production scheduling.

    • Monitors mainframe and AS400 operations using TSO, OMEGAMON, TMON, and mainframe consoles.

    • Monitors servers and applications utilizing WhatsUp Gold and available resources. 

    • Monitors network infrastructure using SolarWinds and available resources. 

    • Monitors facility environmental systems using Environet and available resources.

    • Monitors business-critical APIs utilizing the available monitoring resources.

    • Monitors internal and external websites utilizing available monitoring resources

    • IT Operations Support

    • Executes manual cycles and jobs using IBM z/OS mainframe and AS400 to ensure timely service level agreements (SLA) in support of corporate business operations.

    • Executes daily checklist tasks to ensure operational efficiency and effectiveness to meet business SLAs.

    • Provides Control-M support to application development and other IT operations teams, as required (i.e., manipulating errored jobs, holding and releasing jobs for delayed cycles, etc.)

    • Accomplish daily turnover and status reports, as required.

    • Identify, report, coordinate, and document system abnormalities. 

    • Responsible for assisting the Technical Support Center telephone support, as needed.

    • Customer Support and Communication

    • Utilizes on-call calendars and established procedures to escalate events appropriately.

    • Formats and transmits vetted communication for Informational, Maintenance, and Emergency Events.

    • Promptly and professionally receives and responds to customer requests and ensures timely follow-up. 

    • Escalation and communication of issues, events, and outages within the guidelines of DCO procedures. 

    • IT Operations Management

    • Reviews ITOM platform discovery and mapping scans to correct and validate any identified discrepancies.

    • Reviews ITOM event management alerts for completeness and correctness to minimize event noise.

    • Collaborates with IT owners and the ITOM platform owner, as needed, to resolve any issues.

    • Information Technology Serivce Management (Incident/Problem/Change Management)

    • Uses incident management software to log, document and close customer requests, as required.

    • Uses problem management software to create, document, and complete problems, as required.

    • Uses change management software to create, document, and complete changes, as required.  

    • Responds to operator alerts, messages, notifications and other error indicators from monitoring systems. Completes triage in-line with Incident Resolution Documents, procedures, and operating instructions.

    • Accurately documents, escalates, and makes notification to on-call teams to expedite event remediation.  Provide technical point of escalation for production systems, application and technical issues, equipment failures and environmental conditions to the appropriate team to ensure timely resolution.  

    • Works to resolve routine Data Center Operations equipment problems or issues.

    • Reviews scheduled DCO changes for potential impact to customers.   

    • Attends weekly change management meeting to participate in review of upcoming changes. 

    • Disaster Recovery

    • Participates in Disaster Recovery activities as required.

    • Acts as a liaison between Technical Services, Production Control, and other Information Technology teams to resolve issues.

    • Performs backup operations, as required.

    • Continuous Process Improvement

    • Works with DCO management to ensure that processes and services are continuously monitored for quality, cost-effectiveness and efficiency. 

    • Proactively seeks to identify opportunities for process workflow improvements and operational efficiencies and provides recommendations for implementing changes. 

    • Actively assist in the creation of new techniques, technologies and ideas that will enable more proactive resolutions to issues and potential issues.

    • Assist in developing, documenting, testing and the implementing of processes and procedures.

    • Engages in process and quality improvement activities. 

    • Provides process improvement recommendations to team leads and managers. 

    • Training/Administration

    • Complete all assigned training prior to required completion dates. 

    • Attend all Information Systems, Corporate and OJT training as assigned by management.

    • Strives to achieve a high degree of position qualification by continually increasing knowledge and skills in-line with improvements and changes to the enterprise IT environment, tools, and processes.  

Work Experience, Education, Certification / Training Required:
 

  • Ability to work various hours, shifts, holidays and overtime as required.

  • Minimum of 1-3 years of technical school training or equivalent work experience in a related field is required. Technical certifications (e.g., CompTIA A+, Network+) or relevant coursework is a plus.  

  • Minimum of 1-3 years of professional, technical, and customer support experience in a corporate environment is required. 

  • Prior ServiceNow, Mainframe and/or Control-M experience is a plus.

  • Basic familiarity with Microsoft Windows operating systems and Microsoft Office.

Knowledge, Skills and Abilities Required:

  • Soft Skills

  • Team-first mindset.

  • Accepts change in a productive manner and contributes to efficient implementation. 

  • Strong attention to detail and ability to multi-task.

  • Strong interpersonal, oral and written communication skills.

  • Strong customer service skills and a genuine desire to solve issues that arise.  

  • Quick learner, comfortable picking up new tools, and technical concepts with guidance.

  • Great analytical and problem-solving skills.

  • Technical Knowledge and Skills

  • Working knowledge of Microsoft Windows operating systems and Microsoft Office. 

  • Understanding of LAN, WAN and Citrix environments.

  • Understanding of TCP/IP, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and Subnets.

  • Good analytical, problem solving and technical troubleshooting skills.

  • Abilities:

  • Ability to complete job requirements work with minimal supervision.

  • Lifting and transporting moderately heavy objects, such as computers and peripherals.

  • Ability to lift 30 pounds regularly and 50 pounds occasionally.

$41,600 - $52,500 a year
Protective's targeted salary range for this position is $41,600 to $52,500. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective's total compensation package for employees. 
Employee Benefits:  
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health.  Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective's platform to improve wellbeing while earning cash rewards.   

Eligibility for certain benefits may vary by position in accordance with the terms of the Company's benefit plans.

Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation.  General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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