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Manager Of Billing Operations Jobs (NOW HIRING)

Billing Manager FLSA STATUS: Exempt DEPARTMENT: Revenue Services SUPERVISOR: Director of Revenue ... aspects of the firm's billing operations. This role ensures the accurate and timely preparation ...

Billing Manager FLSA STATUS: Exempt DEPARTMENT: Revenue Services SUPERVISOR: Director of Revenue ... aspects of the firm's billing operations. This role ensures the accurate and timely preparation ...

Billing Manager FLSA STATUS: Exempt DEPARTMENT: Revenue Services SUPERVISOR: Director of Revenue ... aspects of the firm's billing operations. This role ensures the accurate and timely preparation ...

Billing Manager FLSA STATUS: Exempt DEPARTMENT: Revenue Services SUPERVISOR: Director of Revenue ... aspects of the firm's billing operations. This role ensures the accurate and timely preparation ...

Billing Manager FLSA STATUS: Exempt DEPARTMENT: Revenue Services SUPERVISOR: Director of Revenue ... aspects of the firm's billing operations. This role ensures the accurate and timely preparation ...

Billing Manager FLSA STATUS: Exempt DEPARTMENT: Revenue Services SUPERVISOR: Director of Revenue ... aspects of the firm's billing operations. This role ensures the accurate and timely preparation ...

The position manages and develops the billing team through coaching, workload planning, quality ... operational stakeholders to support the financial onboarding of new clients and the transition of ...

MedBest Medical Management is seeking an experienced Director of Billing to lead our billing operations and drive continuous improvement across the full revenue cycle. This is a key leadership role ...

Billing Coordinator

Columbus, OH · On-site

$20 - $25/hr

Ability to manage multiple tasks and priorities simultaneously * Demonstrated ability to deliver ... Understanding of utility operations including Meter-to-Cash processes, call centers, and logistics

Billing Coordinator

Columbus, OH · On-site

$20 - $25/hr

Ability to manage multiple tasks and priorities simultaneously * Demonstrated ability to deliver ... Understanding of utility operations including Meter-to-Cash processes, call centers, and logistics

Bachelor's degree preferred. * 1+ years of professional office experience. * Experience in billing ... Ability to effectively manage multiple priorities and deadlines. * Strong written and verbal ...

E-Billing Manager

Boston, MA · On-site

$115K - $127K/yr

Joining us as an E-Billing Manager means you'll play a key role in helping to shape the future of our billing operations while co-leading a talented team of specialists. You'll have the opportunity ...

Supervisor of Billing

Albany, NY · On-site

$70K - $108K/yr

AMHS - Self Pay Billing Office Work Shift: Day (United States of America) Salary Range: $70,068.00 ... Operations Management Manages call center KPI's, call volumes and ensures proper staffing. Works ...

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Manager Of Billing Operations information

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$38K

$75.5K

$123K

How much do manager of billing operations jobs pay per year?

As of Sep 15, 2026, the average yearly pay for manager of billing operations in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What does a manager of billing operations do?

A Manager of Billing Operations oversees the billing department within an organization, ensuring that invoices are generated accurately and on time. They are responsible for streamlining billing processes, resolving discrepancies or disputes, and maintaining compliance with relevant regulations. Additionally, they often supervise billing staff, analyze billing data to improve efficiency, and collaborate with other departments to address billing issues. Their role is key to ensuring consistent cash flow and customer satisfaction.

What are the key skills and qualifications needed to thrive as a manager of billing operations, and why are they important?

To thrive as a Manager of Billing Operations, you need expertise in billing processes, financial analysis, and a solid understanding of accounting principles, usually supported by a degree in finance, accounting, or business administration. Familiarity with billing software (such as SAP, Oracle, or Epic), ERP systems, and sometimes relevant certifications like Certified Revenue Cycle Professional (CRCP) are important. Strong leadership, problem-solving abilities, and excellent communication skills help in effectively managing teams and resolving client or internal issues. These skills ensure accurate billing, regulatory compliance, team efficiency, and optimal revenue cycle management.

How does a manager of billing operations typically collaborate with other departments to ensure accurate invoicing and revenue recognition?

A Manager of Billing Operations works closely with departments such as Sales, Customer Service, and Finance to ensure that all billing information is accurate and up to date. This collaboration often involves regular meetings to address discrepancies, align on contract terms, and implement process improvements. Clear communication and coordination are crucial, as billing errors can impact customer satisfaction and revenue recognition. Managers in this role also develop and enforce standardized procedures, ensuring compliance with internal policies and external regulations.

What is the difference between Manager Of Billing Operations vs Billing Supervisor?

AspectManager Of Billing OperationsBilling Supervisor
ResponsibilitiesOversees billing processes, manages teams, ensures compliance, and improves billing systemsSupervises billing staff, handles daily billing tasks, and ensures accurate invoicing
CredentialsBachelor's degree in finance, accounting, or related field; experience in billing managementHigh school diploma or associate degree; experience in billing or accounting roles
Work EnvironmentOffice setting, leadership role, strategic planningOffice environment, operational focus, team supervision
Industry UsageCommon in healthcare, telecom, and finance sectorsTypically found in similar industries, supporting billing teams

The Manager Of Billing Operations focuses on strategic oversight and process improvement, while the Billing Supervisor handles daily billing activities and team supervision. Both roles are essential in billing departments but differ mainly in scope and level of responsibility.

How much do manager of billing operations make in the US?

Managers of billing operations in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. They often oversee billing teams, ensure compliance, and use billing software tools as part of their responsibilities.

What cities are hiring for Manager Of Billing Operations jobs?

Cities with the most Manager Of Billing Operations job openings:

What are the most commonly searched types of Of Billing Operations jobs?

The most popular types of Of Billing Operations jobs are:

What states have the most Manager Of Billing Operations jobs?

States with the most job openings for Manager Of Billing Operations jobs include:

What are popular job titles related to Manager Of Billing Operations jobs?

For Manager Of Billing Operations jobs, the most frequently searched job titles are:

Director of Billing

Brooklyn, NY

HEARTSHARE HUMAN SERVICES OF NEW YORK
Non-Profits • 1 - 5K employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


HeartShare Human Services of New York rating

5.3

Company rating: 5.3 out of 10

Based on 10 frontline employees who took The Breakroom Quiz


Job description

The Director of Billing at HeartShare Human Services is responsible for leading and optimizing all aspects of predominantly Medicaid billing and overall revenue cycle performance across the organization, ensuring timely and accurate claim submission, maximizing reimbursement, and maintaining compliance with all federal and state Medicaid regulations. This role oversees a data-driven billing operation, leveraging analytics, key performance indicators (KPIs), and system reporting to monitor productivity, denial trends, reimbursement rates, and accounts receivable performance, while driving continuous improvement through the use of technology, including the Millin billing platform, and implementation of best practices that enhance efficiency, accuracy, and financial outcomes. The Director partners closely with Fiscal, Program Operations, and Compliance teams to ensure billing integrity, strengthen internal controls, and support strategic decision-making related to revenue generation and regulatory compliance.

Primary Responsibilities and Essential Functions of Position:

Revenue Cycle Oversight

  • Lead and manage the full Medicaid revenue cycle, including claim submission, rebilling, payment posting, denial management, and accounts receivable reconciliation.
  • Ensure timely claim submission and reimbursement optimization across all Medicaid-funded programs and other non-Medicaid programs (e.g., private pay, ISS).
  • Monitor aging accounts receivable and implement strategies to maintain optimal collection timelines.

Data Analytics and KPI Management

  • Develop and monitor KPIs for billing operations, including:
  • Clean claim rate
  • Days in accounts receivable
  • Denial rates and root cause trends
  • Claims submission timeliness
  • Reimbursement cycle times
  • Billing productivity metrics
  • Utilize the Millin system reporting and data analytics tools to analyze billing performance and identify opportunities for revenue improvement.
  • Produce regular billing analytics reports and dashboards for Fiscal leadership, highlighting operational trends, revenue performance, and risk areas.

Team Leadership and Operational Management

  • Lead, mentor, and supervise the billing team to ensure high performance, accuracy, and accountability.
  • Establish performance expectations and productivity metrics for billing staff.
  • Support professional development and cross-training to strengthen team capacity and operational resilience.

Compliance and Regulatory Oversight

  • Ensure compliance with all Medicaid regulations, billing policies, and payer requirements.
  • Oversee internal billing audits and coordinate preparation for external Medicaid or regulatory audits.
  • Maintain up-to-date knowledge of Medicaid regulatory changes and reimbursement guidelines.

Process Improvement and Systems Optimization

  • Evaluate billing workflows and implement process improvements to reduce errors, increase automation, and improve reimbursement turnaround.
  • Collaborate with IT and Fiscal to optimize use of the Millin billing system, including reporting functionality and workflow configuration.
  • Identify opportunities for system enhancements, data integrity improvements, and operational efficiencies.

Cross-Functional Collaboration

  • Partner with program leadership, clinical teams, and fiscal staff to resolve billing issues and strengthen documentation processes that support compliant billing.
  • Serve as the primary liaison with Medicaid representatives and external partners related to billing and reimbursement matters.
  • Bachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field required.

  • Minimum 7–10 years of healthcare or human services billing experience, including at least 3–5 years in a leadership position overseeing Medicaid billing operations.

  • Demonstrated experience managing billing operations using Millin or comparable Medicaid billing and revenue cycle platforms.

  • Advanced Excel skills experience required (e.g., VLookup, Pivot Table).

  • Strong experience developing and monitoring billing key performance indicators  (KPIs), operational dashboards, and performance metrics.

  • Advanced knowledge of Medicaid billing regulations, claim submission protocols, rate structures, and payer requirements.

  • Proven ability to analyze billing data to identify revenue unaccounted loss of income due to underbilling, unbilled, errors, denial trends, and process improvement opportunities.

  • Strong analytical, leadership, and communication skills with the ability to translate complex billing data into actionable insights.

  • Experience implementing workflow improvements and automation within billing or revenue cycle processes.

  • Experience managing billing operations in a human services, behavioral health, or nonprofit environment preferred.

  • Demonstrated ability to train, mentor, and develop billing staff while promoting accountability and performance management.

  • Familiarity with Medicaid audits, regulatory reporting, and compliance oversight.

Benefits

At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You canexpect:

  • Rewarding Work in a team environment.
  • Paid vacation, sick, personal days, and holidays.
  • 403(B) retirement plans with employer contribution.
  • Health, dental, vision and life insurance.
  • Employee Assistance Program (EAP).
  • Flexible spending account (Dependent Care, Medical, Parking, and Transit).
  • Employee Appreciation Programs and Events.
  • Tuition Assistance Program.
  • Professional Development opportunities.
  • Wellhub Discount
  • Verizon Wireless Discount.
  • BJs Membership discount.
  • Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.  

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.

To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook

HeartShare Human Services of New York | Homepage

HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.
#INDHP


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