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Manager Mosyle Jobs in Washington, DC (NOW HIRING)

Implementation Engineer

Herndon, VA · On-site

$90 - $110/hr

K‑12 MDM (Jamf, Filewave, Mosyle, Intune); or ticketing and asset management. * 1+ year working in K‑12 technology systems, including hands‑on data integrity and quality checking. * Comfortable ...

Implementation Engineer

Herndon, VA · On-site

$90 - $110/hr

K-12 MDM (Jamf, Filewave, Mosyle, Intune); or ticketing and asset management * 1+ year working in K-12 technology systems, including hands‑on data integrity and quality checking * Comfortable ...

Manager Mosyle information

What is a manager Mosyle?

Manager Mosyle refers to professionals who oversee and administer Mosyle, a mobile device management (MDM) platform primarily used in educational and business environments to manage Apple devices like iPads, Macs, and iPhones. These managers are responsible for configuring, deploying, and maintaining devices, ensuring security compliance, and providing technical support to users. They play a crucial role in streamlining device management, automating workflows, and enforcing organizational policies through the Mosyle platform.

How does a manager Mosyle typically collaborate with IT teams and educators to ensure smooth device management in an educational setting?

A Manager focused on Mosyle solutions often works closely with IT teams to implement and maintain mobile device management (MDM) for Apple devices across the organization. This involves coordinating device deployment, setting security policies, and troubleshooting technical issues that arise in day-to-day operations. The manager also regularly communicates with educators to understand their technology needs, provide training, and ensure that classroom devices are configured to support instructional goals. Effective collaboration and clear communication are key to addressing challenges such as large-scale rollouts and ongoing device updates.

What are the key skills and qualifications needed to thrive as a manager Mosyle, and why are they important?

To thrive as a Manager overseeing Mosyle (an Apple device management platform), you need expertise in mobile device management (MDM), knowledge of Apple ecosystems, and experience in IT administration, often supported by a degree in information technology or related fields. Familiarity with Mosyle's dashboard, Apple School/Business Manager, and certifications like Apple Certified Support Professional (ACSP) are typically important. Strong problem-solving abilities, leadership, and clear communication skills help in managing teams and supporting end-users effectively. These competencies ensure secure, efficient device management and smooth technology operations across an organization.

What is the difference between Manager Mosyle vs Mosyle Administrator?

AspectManager MosyleMosyle Administrator
CertificationsTypically requires management or leadership certifications, along with Mosyle-specific trainingFocuses on technical certifications related to device management and MDM tools
Work EnvironmentOversees teams, manages policies, and strategic planning in educational or corporate settingsHandles daily device configurations, troubleshooting, and system maintenance
Employer & Industry UsageUsed in schools, universities, and organizations managing multiple devicesPrimarily in IT departments managing Apple device deployments

The Manager Mosyle role involves overseeing device management teams and strategic planning, while the Mosyle Administrator handles technical tasks like device setup and troubleshooting. Both roles require familiarity with Mosyle tools, but the manager focuses on leadership and policy, whereas the administrator emphasizes technical execution.

What are popular job titles related to Manager Mosyle jobs in Washington, DC?

For Manager Mosyle jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Manager Mosyle jobs in Washington, DC look for?

The top searched job categories for Manager Mosyle jobs in Washington, DC are:

IT Support Specialist

Washington, DC • On-site

NCTA - The Internet & Television Association
Telecommunications • 51 - 200 employees

Full-time

Posted 9 days ago


Job description

Description:

The IT Support Specialist serves as NCTA’s primary staff-facing technology partner and user experience advocate. As the first responder for hardware, software, and services support, the ideal candidate for this role will be energetic, personable, eager to learn, determined for success, and a stickler for details. The person in this role can expect requests for assistance via phone, e-mail, and Slack. All work performed is to be tracked in Jira tickets with accurate and timely updates. This role reports to the Vice President of Information Technology and assists the Senior Systems Administrator and Systems Administrator on tasks and projects as needed.

Requirements:
  • Provide hands-on helpdesk assistance to NCTA staff with questions pertaining to general PC or Mac usage, specific software utilization, and cloud-services functionality.
  • Develop an understanding of and familiarity with the wide variety of applications and services in use at NCTA, including Zoom, Slack, Box, Airtable, Miro, and ChatGPT, among others.
  • Deploy new computers, smartphones, and tablets. Assist in maintaining inventory of devices and services.
  • Deploy Windows laptops using Microsoft Configuration Manager and maintain them using ManageEngine.
  • Deploy and manage Mac OS computers using Mosyle.
  • Monitor software updates to Windows and Mac computers, addressing any out-of-date machines.
  • Maintain the Association’s loaner laptops by keeping loaner machines patched and functional and maintaining accurate records of loans and returns.
  • Using Tenable, conduct regular sweeps of the Association’s PCs and Macs to ensure that none are falling behind in updates or harbor vulnerabilities.
  • Assist in managing mobile device connectivity through Verizon Wireless.
  • Assist with printer installation and maintenance, including the installation of drivers, the tracking and ordering of supplies, replacement of toner, and correcting jams.
  • Maintain IT records and documentation, including hardware inventory, IT tasks scheduling and project completion, and knowledgebase/helpdesk entries, etc.
  • Prepare workstations for new hire orientation and provide new employees with day-one training on NCTA’s IT systems, services, and IT policies.
  • Provide meeting scheduling support, Zoom configurations, and conference room audio/video support.
  • Other tasks and projects as needed. 


Qualifications: 

  • At least two years of experience in the Information Technology field.
  • Computer hardware and software certification or equivalent experience.
  • An intimate knowledge of Windows and Microsoft Office—Word, Outlook, Excel, and PowerPoint.
  • Understanding of networking concepts, basic TCP/IP addressing, and Wi-Fi principles.
  • Familiarity with Apple MacOS and iOS, as well as the Google Android OS.
  • Ability to communicate effectively both verbally and in writing.
  • An unfailing attention to detail, dedication to accuracy, and dependable follow-through with minimum direct supervision.
  • Must be willing to work after hours as needed, often with little or no advance notice.