Day and Medical Spa Operations Coordinator
Are you passionate about spa services, skincare, and delivering exceptional customer experiences? Our busy day and medical spa is seeking an energetic, detail-oriented Operations Coordinator to oversee the front desk and ensure seamless day-to-day operations.
Key Responsibilities:
- Front Desk Management: Serve as the primary point of contact for clients, providing a warm and welcoming experience in person and over the phone.
- Appointment Scheduling: Efficiently manage the spa’s schedule, booking appointments for day spa and medical spa services using our scheduling software.
- Retail Sales: Educate and assist clients in selecting skincare and wellness products, contributing to sales goals.
- Inventory Management: Monitor, order, and manage inventory for retail and treatment products, ensuring the spa is always stocked.
- Operations Oversight: Coordinate daily activities, troubleshoot operational challenges, and ensure all areas run smoothly.
- Customer Relations: Build strong relationships with clients by addressing inquiries, resolving concerns, and ensuring satisfaction.
- Team Collaboration: Work closely with therapists, estheticians, and management to support staff and maintain a positive environment.
Qualifications:
- Previous experience in a spa, wellness center, or customer service environment preferred.
- Aestheticians are a strong fit for this position
- Strong computer skills, including scheduling software and Microsoft Office/Google Suite.
- Friendly, professional demeanor with excellent communication and interpersonal skills.
- Passionate about spa services, skincare products, and creating a luxurious client experience.
- Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
- Sales experience is a plus.
Additional Requirements:
- Must be willing to work Friday and Saturday.
- Spa hours are 9:00 AM to 5:00 PM, the ability to work during these hours plus an extra hour to close is required.
What We Offer:
- Competitive pay and performance-based incentives.
- Discounts on day and medical spa treatments and retail products.
- Opportunity to work in a supportive, team-focused, and positive environment.
- Training and professional growth in the spa and wellness industry.
If you’re a motivated individual with a love for spa services and a talent for managing operations, we’d love to hear from you! Apply now to join our team and help us create unforgettable experiences for our clients.
To Apply:
Send your resume and a cover letter detailing your relevant experience to theblupearlspa at gmail.com
Company Description
Where coastal calm meets elevated luxury, indulgent spa rituals, and results-driven medical aesthetics.
Located in Falmouth, Massachusetts, The Blu Pearl Luxury Day & Medical Spa offers a refined blend of serene day spa experiences and advanced aesthetic treatments. Our thoughtfully designed space invites you to unwind, while our expert team delivers care that is both restorative and transformative.
From relaxing massages, customized facials, and immersive head spa rituals to medical-grade facials, advanced laser treatments, and non-invasive body sculpting, every service is curated with intention. Our full-service medical spa also offers neurotoxin, dermal filler, and personalized weight loss programs—bringing together beauty, wellness, and innovation under one elevated destination.
At The Blu Pearl, every detail is elevated, every treatment is tailored, and every experience is designed to help you look refreshed, feel confident, and truly embody your most radiant self.