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Manager Managed Services Jobs in Wisconsin (NOW HIRING)

Warehouse Manager

Be Seen First

Parts and Service Manager

Waukesha, WI · On-site

$55K - $64K/yr

... Outdoor Services Industry About Us We are a premier services company specializing in the marine ... Inventory & Equipment Management * * Maintain accurate inventory of seasonal inventory, hardware ...

TTEC

Manager, Sales Service Delivery

Krakow, WI

A global team of curious lifelong learners guided by our company values About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human ...

Naviant

Engagement Manager

Verona, WI · On-site

... managed services engagements while combining disciplined project management with practical business consulting skills. This role is primarily anchored in engagement and project management, with ...

Impact Networking

Technical Account Manager

Madison, WI · On-site

$20K/yr

That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that ...

Impact Networking

Technical Account Manager

Madison, WI · On-site

$20K/yr

That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that ...

Impact Networking

Technical Account Manager

Appleton, WI · On-site

$20K/yr

That approach helped us grow from a small office technology company into a national managed services provider, while remaining privately owned and people-first. What makes Impact special is that ...

Deloitte

Oracle ERP Delivery Manager

Milwaukee, WI

We deliver multi-year managed services across Oracle ERP and associated boundary applications, supporting clients through transition, stabilization, steady-state operations, enhancements, and ...

Deloitte

Deployment Success Manager

Milwaukee, WI

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. Recruiting ...

Oshkosh Corporation

Sr Manager - Cyber Defense

Oshkosh, WI · On-site

$108K - $146K/yr

Optimize operational budgets and vendor strategy by continuously evaluating security investments, balancing internal capabilities with external managed services to maximize ROI and operational ...

Cintas

Service Manager

Madison, WI · On-site

... services; driving a company-owned vehicle to and from customer locations; lifting, carrying and ... Management experience * Experience in industrial sales or customer service * Availability to start ...

Oshkosh Corporation

Sr Manager - Cyber Defense

Oshkosh, WI · On-site

$108K - $146K/yr

Optimize operational budgets and vendor strategy by continuously evaluating security investments, balancing internal capabilities with external managed services to maximize ROI and operational ...

Cintas

Service Manager

Franklin, WI · On-site

... services; driving a company-owned vehicle to and from customer locations; lifting, carrying and ... Management experience * Experience in industrial sales or customer service * Availability to start ...

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Showing results 21-40

All JobsManaged Services JobsManager Managed Services JobsManager Managed Services Jobs in Wisconsin

Manager Managed Services information

See Wisconsin salary details

$27.8K

$82.4K

$138.8K

How much do manager managed services jobs pay per year?

As of Sep 2, 2026, the average yearly pay for manager managed services in Wisconsin is $82,440.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $117,600.00 per year, depending on experience, location, and employer.

What is a manager managed services?

A Manager of Managed Services oversees a team or department that delivers IT or business process services to clients on an ongoing basis. Their responsibilities include managing service delivery, ensuring client satisfaction, coordinating with internal teams, and improving operational efficiency. They act as the main point of contact between the client and the service provider, ensuring that all contractual obligations are met and services are delivered according to agreed-upon standards.

What are the key skills and qualifications needed to thrive as a manager managed services?

To thrive as a Manager Managed Services, you need expertise in IT service management, leadership, and strategic planning, often backed by a degree in information technology or business and relevant experience. Familiarity with ITSM tools like ServiceNow, as well as certifications such as ITIL or PMP, is typically required. Exceptional communication, problem-solving, and client relationship skills help you lead teams effectively and exceed client expectations. These competencies are crucial for ensuring service excellence, operational efficiency, and strong customer satisfaction in a competitive managed services environment.

What are some common challenges faced by a manager managed services, and how can they be addressed?

A Manager of Managed Services often encounters challenges such as balancing multiple client expectations, ensuring service-level agreements (SLAs) are met, and managing a diverse technical team across different projects. Effective communication, proactive problem-solving, and strong organizational skills are key to addressing these challenges. Building a culture of continuous improvement and maintaining clear documentation can help streamline operations and improve client satisfaction. Regular training and team development also play a significant role in overcoming technical and workflow obstacles.

What is the difference between Manager Managed Services vs Network Administrator?

AspectManager Managed ServicesNetwork Administrator
CredentialsTypically requires certifications like CompTIA Network+, Cisco CCNA, or vendor-specific credentialsOften requires similar certifications such as CompTIA Network+ or Cisco CCNA
Work EnvironmentOversees multiple client networks, manages service delivery, and coordinates teamsMaintains and troubleshoots an organization's internal network infrastructure
Employer & Industry UsageUsed by managed service providers (MSPs) and IT service companiesEmployed within organizations to manage internal networks
Search & Comparison IntentOften compared for service management rolesCompared for technical network support roles

While both roles require networking knowledge and certifications, Manager Managed Services focuses on overseeing service delivery and client management, whereas Network Administrators handle day-to-day network operations and troubleshooting within an organization.

What are popular job titles related to Manager Managed Services jobs in Wisconsin?

For Manager Managed Services jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Manager Managed Services jobs in Wisconsin look for?

The top searched job categories for Manager Managed Services jobs in Wisconsin are:

What cities in Wisconsin are hiring for Manager Managed Services jobs?

Cities in Wisconsin with the most Manager Managed Services job openings:

Manager Managed Services jobs near you
Infographic showing various Manager Managed Services job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $82,440 per year, or $39.6 per hour.

Service Delivery Manager - Remote - USA

FullStack Labs

Madison, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

About FullStack
FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value every step of the way. With now over 600 customers in North America, FullStack is one integrated partner for all your AI engineering needs. With FullStack, you move forward with confidence.
We're most proud of:
  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world's greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.1-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position
We are looking for a hands-on, service-minded Delivery Manager to own the enterprise application support and BAU (business-as-usual) enhancement engagement for a global agricultural science client's R&D IT organization. This is not a build-from-zero software program. It is a live operations engagement spanning three connected workstreams: a consolidated Level 1 service desk that acts as the single point of contact for triage, basic troubleshooting, and service requests; domain-aligned Level 2 specialists across six application portfolios who take L1 escalations and drive complex resolution; and a stream of low-risk minor enhancements delivered by that same L2 team alongside the ticket queue. Our teams are folded into the client's existing support model and interface directly with their internal Level 3 engineering, product, and platform teams.
You are the escalation path above the Project Manager and the person accountable when a priority-one incident lands, when an SLA is at risk, when a staffing or billing issue arises, or when the client identifies a gap in our delivery. You own the client relationship from executive sponsor and procurement through to tactical application and business unit managers, you own engagement financials and SOW compliance, and you own the people: staffing decisions, coverage, performance, and retention across a team distributed between the United States and Colombia working US Eastern hours.
What We Are Looking For
  • 8+ Years in Delivery Leadership, Including Managed Services: Track record as a Delivery Manager, Engagement Manager, or Service Delivery Manager owning an application support, service desk, or managed services engagement, not solely project or product delivery.
  • Contractual SLA Ownership: Direct experience owning SLAs written into a client contract: negotiating targets, defending measurement definitions, reporting attainment, and handling the commercial consequences of a miss.
  • ITSM Operating Fluency: Working command of incident, problem, request, and change management in ServiceNow, Jira Service Management, or equivalent, including P1 through P4 triage, queue and backlog management, major incident process, RCA (root-cause-analysis) discipline, and knowledge management.
  • Dual-Mode Delivery Cadence: Comfortable running a ticket-driven operations queue and a sprint-based enhancement backlog at the same time, with the Agile and Jira fluency to keep both measurable and visible.
  • Distributed and Nearshore Team Leadership: Experience leading teams split across the United States and LATAM, or comparable distributed models, aligned to a client time zone, including shift coverage and cross-cultural people management.
  • Commercial and Financial Ownership: Comfortable owning engagement financials under a fixed-fee structure: capacity and utilization planning, forecast against actual, margin protection, and scope change discipline.
  • Transition and Takeover Experience: Has taken over support scope from an outgoing vendor or an internal team, ideally under a compressed knowledge transfer window with a hard cutover date.
  • Multi-Level Communication: Able to run a budget and progress review with a client sponsor and de-escalate a difficult conversation with a frustrated application owner on the same day, in fluent professional English. Spanish is an advantage for leading Colombia-based team members.
  • Scientific or R&D Application Exposure (Preferred): Familiarity supporting laboratory, genomics, data platform, or other scientific and regulated enterprise applications. Not required, but it shortens ramp time considerably.

What We Offer
  • Competitive Salary.
  • Paid Time Off (vacation, sick leave, parental leave, and holidays).
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • Health, dental, and vision insurance.
  • 401(k) w/ 4% match.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Learn more about our Applicants Privacy Notice .
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About FullStack Labs

Sourced by ZipRecruiter

FullStack Labs is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Sacramento, CA, US

Year founded

2013

Social media

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