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Manager Lumen Jobs (NOW HIRING)

The Role The Product Manager, Marketing Digital Experience - BAU Portfolio owns the operational framework that enables efficient delivery of marketing-driven work across Lumen.com. This role manages ...

Key Account Manager, Lumen

Charlotte, NC · On-site

$121K - $166K/yr

Role Purpose We are seeking a strategic, results-driven Key Account Manager to strengthen and expand our business relationship with Lumen. The ideal candidate will bring deep knowledge of the ...

New

$121K - $166K/yr

Role Purpose We are seeking a strategic, results-driven Key Account Manager to strengthen and expand our business relationship with Lumen. The ideal candidate will bring deep knowledge of the ...

New

Key Account Manager, Lumen

Homestead, FL · Remote

$121K - $166K/yr

Role Purpose We are seeking a strategic, results-driven Key Account Manager to strengthen and expand our business relationship with Lumen. The ideal candidate will bring deep knowledge of the ...

New

Key Account Manager, Lumen

Charlotte, NC · Remote

$121K - $166K/yr

Role Purpose We are seeking a strategic, results-driven Key Account Manager to strengthen and expand our business relationship with Lumen. The ideal candidate will bring deep knowledge of the ...

New

Key Account Manager, Lumen

Manhattan, NY · Remote

$121K - $166K/yr

Role Purpose We are seeking a strategic, results-driven Key Account Manager to strengthen and expand our business relationship with Lumen. The ideal candidate will bring deep knowledge of the ...

New

Key Account Manager, Lumen

Charlotte, NC · Remote

$121K - $166K/yr

Role Purpose We are seeking a strategic, results-driven Key Account Manager to strengthen and expand our business relationship with Lumen. The ideal candidate will bring deep knowledge of the ...

New

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications ... This role supports campaign execution through project management, platform administration ...

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications ... The Finance Manager will play a critical role in providing strategic business partnering and ...

New

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications ... Sr Lead Monetization Manager to own the strategy and end-to-end execution for landing Lumen ...

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications ... Develops and manages relationships with acquired and/or existing customers to attain additional ...

Manager of Software Engineering

OR · Remote

$105K - $141K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Manage platform health, availability, administration, support, documentation, policies, and ...

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications ... Develops and manages relationships with acquired and/or existing customers to attain additional ...

Account Manager Sr - SLED

NJ · Remote

$84K - $112K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Experience with CRM - Salesforce preferred. Demonstrated strong communication, written, and formal ...

Land Development Manager

Daytona Beach, FL · On-site

$81K - $111K/yr

Global Tax Manager We're looking for a Land Development Manager to join our Clients team. What You ... At Lumen Resources you will be partnering with trained recruiters who will guide you through ...

Lead Marketing Technology Manager

OR · Remote

$105K - $141K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... This role supports campaign execution through project management, platform administration ...

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications ... Manage the formal review process for controlled documentation changes from internal review through ...

Account Manager Sr - SLED

CT · Remote

$84K - $112K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Experience with CRM - Salesforce preferred. Demonstrated strong communication, written, and formal ...

Account Manager Sr - SLED

VT · Remote

$84K - $112K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Experience with CRM - Salesforce preferred. Demonstrated strong communication, written, and formal ...

Account Manager Sr - SLED

PA · Remote

$84K - $112K/yr

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications ... Experience with CRM - Salesforce preferred. Demonstrated strong communication, written, and formal ...

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Showing results 1-20

Manager Lumen information

What is the difference between Manager Lumen vs Network Operations Manager?

AspectManager LumenNetwork Operations Manager
Required CredentialsBachelor's degree in IT, Communications, or related field; certifications like Cisco, CompTIABachelor's in IT, Computer Science, or related; certifications like Cisco, Network+
Work EnvironmentTelecommunications, corporate networks, service provider settingsNetwork infrastructure, data centers, service provider or enterprise networks
Employer & Industry UsageLumen Technologies, telecom, internet service providersTelecom companies, ISPs, large enterprises

The Manager Lumen typically oversees telecommunications services and network infrastructure within Lumen Technologies, focusing on service delivery and client support. The Network Operations Manager manages network performance, troubleshooting, and maintenance across various organizations. While both roles require similar technical credentials and work in related environments, the Manager Lumen is more client and service-oriented within a specific company, whereas the Network Operations Manager often has broader operational responsibilities across multiple networks.

What cities are hiring for Manager Lumen jobs?

Cities with the most Manager Lumen job openings:

What are the most commonly searched types of Lumen jobs?

The most popular types of Lumen jobs are:

What states have the most Manager Lumen jobs?

States with the most job openings for Manager Lumen jobs include:

Infographic showing various Manager Lumen job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Lead Product Manager - Lumen.Com

Lumen Technologies

OR • Remote

Full-time

Medical, Life

Posted 11 days ago


Lumen Technologies rating

8.6

Company rating: 8.6 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

12th of 99 rated telecommunications companies


Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role
The Product Manager, Marketing Digital Experience - BAU Portfolio owns the operational framework that enables efficient delivery of marketing-driven work across Lumen.com. This role manages the intake, prioritization, governance, and continuous improvement of the Business as Usual (BAU) value stream, ensuring requests are properly scoped, routed, prioritized, and prepared for execution. 
Serving as the connective point between business stakeholders and delivery teams, this position helps translate business needs into actionable work while providing transparency into priorities, capacity, timelines, and outcomes. The role partners closely with Campaigns, Creative, Digital Experience (DX), Marketing Operations (MOps), Product Marketing, Analytics, and Technology teams to maintain an efficient and scalable delivery ecosystem. 
As a senior individual contributor, this position drives consistency, operational excellence, and continuous improvement through influence, collaboration, and process leadership rather than direct people management. 
Work Location

Fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities
Portfolio Ownership
Own the operating model for Lumen's Business as Usual (BAU) digital delivery portfolio.
Lead the end-to-end delivery of marketing campaigns, product launches, website enhancements, and operational requests across Lumen.com.
Develop and maintain prioritization frameworks that balance business value, customer impact, delivery timelines, capacity, and risk.
Align BAU work with broader Digital Experience priorities and roadmaps.
Partner with value stream leaders to optimize planning, resource utilization, and delivery effectiveness.
Intake, Prioritization & Delivery Management
Own the end-to-end intake, triage, and prioritization process, ensuring work is aligned to business objectives, delivery capacity, and strategic priorities.
Partner with stakeholders to gather requirements, resolve competing priorities, and provide transparency into delivery plans, timelines, and trade-off decisions.
Establish standards, workflows, and governance practices that improve intake quality, delivery readiness, and execution efficiency.
Drive continuous improvement through analysis of intake trends, stakeholder feedback, and operational performance.
Governance & Operational Excellence
Define, implement, and evolve scalable governance, prioritization, and execution frameworks supporting marketing delivery across Lumen.com.
Establish operational metrics, service expectations, and reporting that provide visibility into demand, throughput, portfolio health, and business outcomes.
Identify bottlenecks and lead process improvement, automation, and workflow modernization initiatives that enhance efficiency, predictability, and stakeholder satisfaction.
Promote adoption of governance standards and best practices across partner organizations.
Cross-Functional Leadership
Serve as the primary point of coordination among Digital Experience, Campaigns, Creative, Marketing Operations, Product Marketing, Analytics, and other stakeholder groups.
Build strong partnerships that enable effective planning, prioritization, execution, and delivery.
Translate business needs into actionable work and facilitate resolution of cross-functional challenges impacting delivery timelines, quality, and business outcomes.
Influence decision-making through data, collaboration, business context, and subject matter expertise while fostering a culture of accountability and continuous improvement.
Performance Measurement & Continuous Improvement
Develop and maintain KPIs, dashboards, and reporting that measure portfolio health, delivery performance, stakeholder satisfaction, and business impact.
Partner with Analytics and Digital Experience teams to evaluate performance, identify optimization opportunities, and implement process, workflow, and governance enhancements.
Analyze delivery trends, demand, capacity, and operational metrics to improve efficiency, predictability, and stakeholder experience.
What We Look For in a Candidate
Experience
8+ years of experience in digital experience, product management, marketing operations, campaign management, portfolio management, project management, or a related field.
Experience operating in a complex, matrixed environment with multiple stakeholders and competing priorities.
Experience managing intake, prioritization, governance, and delivery across cross-functional teams.
Hands-on experience with marketing work management platforms such as Adobe Workfront.
Experience with web and content management platforms; Adobe Experience Manager (AEM) preferred.
Experience working within Agile and/or SAFe delivery models preferred.
Demonstrated success driving outcomes through influence and cross-functional leadership.
Skills
Strong prioritization, decision-making, and stakeholder management skills.
Ability to translate business needs into actionable requirements and delivery plans.
Expertise in process improvement, workflow optimization, and operational excellence.
Strong organizational, analytical, and problem-solving abilities.
Ability to manage ambiguity, competing priorities, and evolving business needs.
Continuous improvement mindset focused on scalability, efficiency, and business results.
Excellent collaboration, communication, and relationship-building skills.
Leadership & Influence
Proven ability to lead and influence across cross-functional teams.
Builds alignment among stakeholders with diverse priorities and perspectives.
Brings clarity, structure, and accountability to complex initiatives.
Balances speed, quality, governance, and business outcomes.
Demonstrates ownership and a customer-focused mindset.
Education
Bachelor's degree in Marketing, Business, Communications, Technology, or a related field, or equivalent experience.
Advanced degree or relevant certifications preferred.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$105,786 - $141,047 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH  OK  PA  SC  SD  TN  UT  VT  WI  WV  WY 
$111,074 - $148,099 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$116,364 - $155,152 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.   Learn more about Lumen's: Benefits

Bonus Structure

#LI-Remote

#LI-HR1

Requisition #: 343039

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


What Lumen Technologies employees say

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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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