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Manager Learning Solutions Jobs in Massachusetts

Director, Learning Design

Boston, MA ยท On-site

$152K - $214K/yr

Suffolk manages some of the most complex and transformative projects in the country, serving ... Translate business priorities into scalable learning solutions. * Ensure alignment with RBU ...

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Manager Learning Solutions information

See Massachusetts salary details

$33.9K

$84.5K

$142K

How much do manager learning solutions jobs pay per year?

As of Aug 25, 2026, the average yearly pay for manager learning solutions in Massachusetts is $84,508.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $95,600.00 per year, depending on experience, location, and employer.

What does a Manager Learning Solutions do?

A Manager Learning Solutions is responsible for designing, implementing, and overseeing training programs that help employees develop new skills and improve performance. They work closely with stakeholders to assess organizational learning needs, select appropriate instructional methods, and measure the effectiveness of training initiatives. This role often involves managing a team of instructional designers, trainers, or e-learning specialists, as well as coordinating with external vendors. Ultimately, a Manager Learning Solutions ensures that learning strategies align with business goals and support overall organizational growth.

How does a Manager Learning Solutions typically collaborate with subject matter experts and stakeholders when developing training programs?

Managers in Learning Solutions frequently work closely with subject matter experts (SMEs) and stakeholders throughout the design and implementation of training programs. This typically involves conducting needs assessments with stakeholders, facilitating workshops or interviews with SMEs to gather content, and iteratively reviewing training materials to ensure accuracy and alignment with business objectives. Effective collaboration is essential for creating relevant and impactful learning solutions, so strong communication and project management skills are vital. Additionally, Managers often serve as a bridge between technical experts and end-users, translating complex information into engaging, accessible training content.

What are the key skills and qualifications needed to thrive as a Manager Learning Solutions, and why are they important?

To thrive as a Manager Learning Solutions, you need expertise in instructional design, adult learning theory, project management, and usually a degree in education, HR, or a related field. Familiarity with Learning Management Systems (LMS), e-learning authoring tools, and relevant certifications like CPLP or ATD are commonly required. Outstanding communication, leadership, and stakeholder management skills help you collaborate effectively and drive organizational learning initiatives. These skills and qualities ensure the development and delivery of impactful learning programs that align with business goals and foster employee growth.

What is the difference between Manager Learning Solutions vs Learning and Development Manager?

AspectManager Learning SolutionsLearning and Development Manager
Primary FocusDesigning and implementing learning technology and solutionsOverseeing overall employee training and development programs
Required CredentialsOften requires certifications in e-learning, instructional design, or related tech skillsTypically requires HR or training certifications, such as CPLP or SHRM-CP
Work EnvironmentTech-driven, project-based, often in corporate or educational settingsHR departments, corporate offices, or training centers
Employer & Industry UsageCommon in tech, corporate, and educational sectorsWidely used across industries with a focus on employee development

While both roles focus on learning and development, the Manager Learning Solutions specializes in creating and managing learning technology and solutions, whereas the Learning and Development Manager oversees broader employee training programs. The choice depends on whether the focus is on tech-based learning or overall employee development.

What are popular job titles related to Manager Learning Solutions jobs in Massachusetts?

For Manager Learning Solutions jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Manager Learning Solutions jobs in Massachusetts look for?

The top searched job categories for Manager Learning Solutions jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager Learning Solutions jobs?

Cities in Massachusetts with the most Manager Learning Solutions job openings:

Infographic showing various Manager Learning Solutions job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $84,508 per year, or $40.6 per hour.

$91K - $134K/yr

Full-time

Posted 4 days ago


Job description

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference-in a safe, inclusive, and supportive environment.
Summary:
Plans, designs, implements, manages, and evaluates Authority-wide learning and development programs and initiatives that support operational excellence, leadership capability, workforce readiness, compliance, and organizational effectiveness. This includes, but is not limited to, technical training, vendor/equipment training, systems training, training for new and renovated facility start-up projects, and competency-based training. The Program Manager oversees learning programs from initial needs analysis through delivery, evaluation, and continuous improvement, using a range of learning strategies beyond traditional training modalities.
Posting Period: 8/21/2026 to 9/3/2026
Location: Chelsea, MA
Salary: $91,420.16 - $134,451.80 Annually $1,758.08 - $2,585.65 Weekly
Work Schedule: Monday - Friday 7:00am - 3:00pm
Key Responsibilities
  • Assists the Manager, Training and Development in developing and implementing the long-term vision and strategy for Authority-wide learning programs, including technical, operational, leadership, and professional development initiatives.
  • Develops learning programs that sustain and enhance workforce competence across operations, maintenance, and support functions in partnership with division managers.
  • Facilitates effective communication and collaboration between operations, maintenance, and support groups related to learning initiatives.
  • Develops employee communication strategies related to learning programs, expectations, and outcomes.
  • Leads learning and development programs from needs assessment and business analysis through design, development, implementation, evaluation, and close-out.
  • Applies formal program and project management practices, including scope definition, work planning, timelines, risk management, stakeholder coordination, quality assurance, and post-implementation review.
  • Manages multiple concurrent learning initiatives, ensuring alignment with organizational priorities, schedules, budgets, and performance expectations.
  • Coordinates with the Department of Occupational Health and Safety and other Authority departments on initiatives related to Authority policies, environmental compliance, regulatory requirements, learning, and safety standards.
  • Works closely with Occupational Health and Safety to identify, procure, develop, and deliver learning solutions aligned with OSHA guidelines and Massachusetts Department of Labor Standards (DLS) regulations.
  • Supports the implementation of safety programs and the development of learning standards that promote employee involvement and reinforce the Authority's Health and Safety Program.
  • Collaborates with Operations to identify learning gaps, risks, and improvement opportunities related to operational readiness, compliance, and performance.
  • Develops and implements action plans to address identified learning issues and supports continuous improvement.
  • Designs learning solutions that may include instructor-led learning, experiential learning, coaching, mentoring, job aids, simulations, e-learning, peer learning, and blended approaches.
  • Partners with department leadership, managers, and subject matter experts to assess learning needs and ensure learning solutions address organizational and individual performance requirements. Optimizes opportunities for automation in support of facility operations.
  • Manages learning data, reporting, and analysis using the Authority-approved Learning Management System (LMS) and other approved systems.
  • Provides regular status updates, dashboards, and recommendations to leadership based on program performance and outcomes.
  • Establishes metrics and evaluation methods to measure learning effectiveness, program impact, and alignment with organizational goals.
  • Supports learning initiatives related to new and renovated facilities, systems implementation, and operational start-up projects.
  • Assesses the need for external learning providers and technical support; develops plans for vendor-supported learning and competency-based programs.
  • Partners with department leadership, managers, and subject matter experts to assess learning needs and ensure learning solutions address organizational and individual performance requirements as well as technical, facility, and system needs.
  • Works with the Procurement Department to ensure appropriate application of procurement procedures for vendor selection.
  • Drafts documentation to support vendor solicitation, evaluation, selection, and contract execution.
  • Manages vendor performance, deliverables, timelines, and quality standards throughout the life of learning programs.
  • Designs and manages leadership and manager development initiatives focused on supervisory skills, communication, performance management, employee engagement, and change leadership.
  • Partners with department heads and managers to identify leadership capability gaps and develop targeted learning interventions.
  • Supports the development of consistent management practices aligned with Authority values, policies, and strategic goals.
  • Performs other related duties as required.

Required Qualifications
  • Bachelor's degree in business, education, human resources, organizational development, learning and development, training, program/project management, or a related field; and
  • At least five (5) years of progressively responsible experience managing learning, development, training, or organizational programs, preferably in a public-sector or unionized environment or water/wastewater industry; or
  • Any equivalent combination of education or experience.
  • A valid Massachusetts Class D Operators driver's license or license from an adjacent state for travel between MWRA work sites.
  • Position may be eligible for Telework up to 1 Day per week after an initial waiting period.

Knowledge and Abilities
  • Knowledge of adult learning principles, learning experience design, competency-based learning, leadership and organizational development practices, vendor/equipment training, and facility start-up initiatives.
  • Demonstrated expertise in program and project management, including planning, execution, risk management, stakeholder engagement, consultant/contractor oversight, and evaluation, especially as it applies to holistic, organizational workforce development solutions.
  • Ability to translate business and organizational needs into effective learning strategies, solutions, and benchmarks.
  • Strong strategic thinking, organizational, analytical, and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills, with the ability to influence and collaborate across organizational levels.
  • Proven ability to operate effectively within a matrix management environment.
  • Proficient computer skills in Microsoft Office Suite (Word, Excel, Power Point, Outlook).
  • Proficiency in Learning Management Systems (LMS), preferably Infor LMS, including reporting and analytics.
  • Critical-thinking and Creative-thinking skills with the ability to focus on the 'big picture' while having a strong attention to detail.
  • Adaptable and willing to learn new technologies and methodologies.
  • Experience using virtual and blended learning platforms (e.g., TEAMS, WebEx, Zoom, etc.)

Tools and Equipment Used
Office equipment as normally associated with the use of telephone, personal computers including Authority-approved software programs, copy and fax machines; audio-visual equipment, including projectors and multiple display screens.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is regularly required to use hand to finger, handle, feel or operate objects, including office equipment, or controls and reach with hands and arms. The employee frequently is required to stand and walk.
The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of this employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee regularly works in an office and field environment.
The noise level in the work environment is usually loud in the field and moderately quiet in office settings
Supervision Received and Exercised
Works under the general supervision of the Manager, Training and Development.
May provide functional direction to Senior Training Specialists (Learning) and project team members. May supervise interns and provide work assignments to administrative staff.
Other Position Information
PCR:
8530011
Division: Administration
Department: Training
Union/Grade: United Steelworkers Local 9360 (Unit 6)/Grade 11
Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.