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Manager Knowledge Management Jobs in Westminster, MD

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Manager Knowledge Management information

See Westminster, MD salary details

$26.4K

$78.5K

$132.1K

How much do manager knowledge management jobs pay per year?

As of Sep 7, 2026, the average yearly pay for manager knowledge management in Westminster, MD is $78,489.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What does a manager knowledge management do?

A Manager of Knowledge Management is responsible for overseeing the processes and systems that help an organization capture, organize, share, and utilize information and expertise effectively. They develop strategies to ensure valuable knowledge is documented, accessible, and used to support business goals. This role often involves implementing knowledge management tools, facilitating collaboration among teams, and promoting best practices for information sharing. Managers in this field also assess gaps in knowledge and work to bridge them, ensuring continuous learning and improvement across the organization.

How does a manager knowledge management typically collaborate with other departments to ensure effective knowledge sharing?

A Manager Knowledge Management frequently works across departments—such as IT, HR, and operations—to develop and maintain systems that facilitate information sharing. They lead workshops, establish best practices, and ensure alignment between knowledge initiatives and organizational goals. Regular meetings, cross-functional projects, and feedback sessions are common, allowing the manager to tailor knowledge resources to specific team needs and ensure seamless access. This collaborative approach not only improves workflow efficiency but also fosters a culture of continuous learning and innovation.

What are the key skills and qualifications needed to thrive as a manager knowledge management, and why are they important?

To thrive as a Manager Knowledge Management, you need expertise in information management, content strategy, and business process improvement, typically backed by a relevant degree and experience in knowledge management practices. Familiarity with knowledge management systems (like SharePoint or Confluence), taxonomy development, and certifications such as CKM (Certified Knowledge Manager) are valuable. Strong communication, leadership, and change management skills are crucial for fostering knowledge sharing and driving organizational culture. These skills ensure the effective capture, organization, and dissemination of knowledge, leading to improved decision-making and operational efficiency.

What is the difference between Manager Knowledge Management vs Knowledge Coordinator?

AspectManager Knowledge ManagementKnowledge Coordinator
ResponsibilitiesOversees knowledge strategies, manages teams, develops policiesSupports knowledge sharing, updates databases, assists with content management
Required SkillsLeadership, strategic planning, communicationOrganizational skills, attention to detail, technical proficiency
CertificationsKnowledge Management certifications, project managementBasic certifications, familiarity with knowledge tools
Work EnvironmentOffice-based, managerial settingOffice or remote, support role

The main difference is that the Manager Knowledge Management leads and develops knowledge strategies, while the Knowledge Coordinator supports daily knowledge sharing activities. Managers focus on strategic oversight, whereas coordinators handle operational tasks to ensure information flows smoothly within organizations.

What job categories do people searching Manager Knowledge Management jobs in Westminster, MD look for?

The top searched job categories for Manager Knowledge Management jobs in Westminster, MD are:

Manager Knowledge Management jobs near you

Future Opportunities: Relationship Manager

Element Fleet Management Corp.

Owings Mills, MD • On-site, Remote

$100K - $132K/yr

Full-time

Medical, PTO

Re-posted 7 days ago

Job description

Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
This is an evergreen position intended to build a pipeline of qualified candidates for anticipated future openings. While we may not have an immediate vacancy today, we regularly hire for this role and encourage interested candidates to apply so we can connect as opportunities become available.
About the Role
As a client-focused Relationship Manager on our Commercial team you will serve as the overall strategic owner of assigned client relationships and be accountable for driving long-term revenue growth, client retention, client satisfaction, and expansion opportunities across your portfolio. You will develop and execute proactive account strategies, strengthen customer partnerships, identify growth opportunities, and align Element's products and services to support client success. Success in this role requires strong cross-functional leadership, executive relationship management, commercial acumen, and the ability to influence internal and external stakeholders to deliver measurable business results.
What You'll Do
  • Serve as the primary owner and executive steward of assigned client relationships across the full customer lifecycle, responsible for overall client health, retention, growth, and long-term strategic partnership success.
  • Develop and execute comprehensive account strategies and annual portfolio plans designed to achieve revenue growth, client retention, pricing optimization, contract renewals, and expansion opportunities across the assigned client portfolio.
  • Maintain proactive engagement with clients to understand business priorities, operational challenges, growth initiatives, and evolving requirements through Know Your Client (KYC) strategies and executive relationship management.
  • Identify, qualify, and drive strategic growth opportunities including cross-sell, upsell, share-of-wallet expansion, new service adoption, and multi-regional opportunities.
  • Partner with clients to develop value-driven solutions aligned to customer goals while managing objections, escalations, risks, and client concerns.
  • Lead proactive client renewal strategies including RFP management, pricing negotiations, contract strategy, and commercial optimization.
  • Maintain portfolio visibility and operational discipline through Salesforce.com (SFDC), including forecasting, relationship plans, opportunity management, pipeline management, and executive account summaries.
  • Analyze portfolio performance and market trends to identify strategic opportunities, competitive threats, and revenue acceleration opportunities.
  • Lead and coordinate cross-functional engagement across Sales, Client Success, Operations, Strategic Consulting, Ordering, Product, Finance, and other internal teams to deliver an exceptional customer experience.
  • Drive execution of customer engagement plans while collaborating with internal stakeholders to resolve issues, improve client satisfaction, and achieve client objectives.

Basic Qualifications
  • Experience managing and growing a portfolio of existing client relationships.
  • Experience developing account strategies, retention plans, and commercial growth initiatives.
  • Strong executive relationship management and client engagement skills.
  • Experience collaborating across cross-functional business teams.
  • Commercial acumen with experience supporting revenue growth, renewals, and pricing optimization.
  • Ability to manage complex customer relationships while working independently.

Preferred Qualifications
  • Education: College/University degree preferred.
  • Experience working with Salesforce.com (SFDC) or similar CRM platforms.
  • Experience supporting clients across North America and Latin America.
  • Knowledge of account planning, pipeline management, and opportunity management.
  • Experience aligning products and services with customer business objectives.
  • Strong strategic planning, influencing, and stakeholder management skills.
  • For Canada Only Fluency in French and English an asset

Location: Remote, USA
Compensation
The hiring base salary range for this position is $100,000 - $132,000 annually. Actual compensation within this range will be dependent upon the individual's knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
By applying, you'll be considered for future opportunities that align with your experience. While there may not be an immediate opening, our recruiting team reviews applications on an ongoing basis and may contact qualified candidates for exploratory conversations, networking opportunities, or future positions as hiring needs arise. Because this is a talent pipeline posting, the timing of recruiter outreach will vary based on business needs and anticipated openings.
What's in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer - they assist recruiters and hiring managers. Final hiring decisions are made by people.
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