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Manager Key Accounts Jobs in Raleigh, NC (NOW HIRING)

INFICON

Semiconductor Key Account Manager II

Raleigh, NC · On-site +1

$100K - $140K/yr

... with our strategic accounts by developing even closer relationships and contribute to their ... the Key Account Manager will position INFICON as a trusted partner in enhancing operational ...

INFICON

Semiconductor Key Account Manager II

Raleigh, NC · Remote

$100K - $140K/yr

... with our strategic accounts by developing even closer relationships and contribute to their ... the Key Account Manager will position INFICON as a trusted partner in enhancing operational ...

Hays

Associate Key Account Manager

Raleigh, NC · Hybrid

$52K/yr

YOUR NEW ROLE As an Associate Key Account Manager in our Technology Consulting Division in Raleigh, you will join a team that is expanding and building -- with real opportunity to shape your market ...

Affinity Group

Key Account Specialist (Food Broker)

Raleigh, NC · On-site

$18.50 - $25.25/hr

Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development ... This position will be reporting to the Market Manager. Who We Are: Great Place to Work Certified ...

Affinity Group

Key Account Specialist (Food Broker)

Raleigh, NC · On-site

$18.50 - $25.25/hr

Key Account Specialist (Food Broker) Affinity Group is seeking a sales-driven, business development ... This position will be reporting to the Market Manager. Who We Are: Great Place to Work Certified ...

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Manager Key Accounts information

See Raleigh, NC salary details

$38.9K

$90K

$135.6K

How much do manager key accounts jobs pay per year?

As of Jul 9, 2026, the average yearly pay for manager key accounts in Raleigh, NC is $89,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,000.00 and $107,900.00 per year, depending on experience, location, and employer.

What are Manager Key Accounts?

A Manager Key Accounts is a professional responsible for overseeing and nurturing relationships with an organization's most important clients or customers, often referred to as 'key accounts.' Their primary goal is to ensure client satisfaction, identify new business opportunities within existing accounts, and maintain long-term partnerships. They act as the main point of contact for key clients, coordinating between internal teams to deliver tailored solutions and services that meet the clients' needs. In addition, they often negotiate contracts, monitor account performance, and work to achieve revenue growth targets. This role is crucial for companies that rely on a small number of large or strategic clients for a significant portion of their business.

How does a Manager Key Accounts typically collaborate with other departments to ensure client satisfaction?

A Manager Key Accounts regularly works cross-functionally with departments such as sales, marketing, product development, and customer support to address client needs and deliver tailored solutions. They act as a liaison, communicating client feedback and coordinating internal resources to resolve issues quickly. This collaboration ensures that key accounts receive consistent support, timely updates, and customized offerings, which are crucial for maintaining long-term client relationships and meeting business objectives.

What are the key skills and qualifications needed to thrive as a Manager Key Accounts, and why are they important?

To thrive as a Manager Key Accounts, you need strong sales acumen, strategic account management experience, and a relevant bachelor's degree, often in business or marketing. Familiarity with CRM systems like Salesforce, data analysis tools, and sales reporting software is important for managing client relationships and tracking performance. Exceptional negotiation, relationship-building, and communication skills help you stand out in this client-facing role. These skills ensure you can grow key partnerships, deliver value to clients, and drive revenue for the organization.
What are the most commonly searched types of Key Accounts jobs in Raleigh, NC? The most popular types of Key Accounts jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Manager Key Accounts jobs? Cities near Raleigh, NC with the most Manager Key Accounts job openings:
Manager Key Accounts jobs near you
Infographic showing various Manager Key Accounts job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $89,979 per year, or $43.3 per hour.

KEY ACCOUNTS ASSOCIATE

Pro-Serv Food Equipment

Raleigh, NC • On-site

$23/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 27 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave

Position Overview
Pro-Serv Food Equipment is seeking a highly organized, driven, and customer-focused Key Accounts Associate to help manage and protect our most important customer relationships.
This position plays a critical role in keeping major accounts organized, informed, and supported through daily service coordination, communication, quote follow-up, and issue resolution.
This is not a basic office role.
This position requires urgency, accountability, strong communication, and the ability to stay ahead of problems before they become customer issues.
The right person must thrive in a fast-moving environment and understand that high-level customers expect high-level service every day.
Responsibilities
  • Manage communication for assigned key customer accounts
  • Follow up daily on open service calls, pending parts, and unresolved issues
  • Coordinate with dispatch to prioritize urgent customer needs
  • Monitor quote approvals and follow up on pending work
  • Assist customers with service updates, scheduling questions, and billing concerns
  • Escalate major customer issues quickly to leadership
  • Maintain daily visibility of account activity
  • Support customer retention through proactive communication
  • Track delayed jobs and ensure customers receive status updates
  • Help maintain strong relationships with major accounts across assigned territories
Daily Expectations
  • Review assigned open calls every morning
  • Monitor pending parts and delayed repairs
  • Follow up with customers before they ask for updates
  • Coordinate internally with dispatch, parts, and leadership
  • Keep communication professional, fast, and accurate
  • End each day knowing major accounts are fully touched
Qualifications
  • Strong communication skills
  • Highly organized under pressure
  • Comfortable managing multiple priorities at once
  • Customer service experience preferred
  • Service industry experience preferred
  • Ability to work with urgency and professionalism
  • Strong follow-up habits
  • Team-oriented mindset
  • Problem-solving ability
Preferred Experience
  • Service coordination
  • Account management
  • Dispatch support
  • Commercial service industry experience
  • HVAC, refrigeration, restaurant equipment, or related field experience is a plus
What We Look For
At Pro-Serv, we value people who:
  • Own problems instead of waiting
  • Communicate clearly
  • Move fast
  • Protect customer trust
  • Handle pressure well
  • Want long-term growth
Compensation
  • Competitive pay based on experience
  • Growth opportunities within leadership structure
  • Performance-based advancement opportunities
Benefits
  • Health insurance
  • Paid time off
  • Paid holidays
  • Growth opportunities
  • Strong team culture
About Pro-Serv
Pro-Serv Food Equipment is one of the fastest-growing commercial kitchen equipment service companies in the Carolinas, serving restaurants, schools, healthcare, hospitality, and major facilities across multiple branches.
We believe in standards, urgency, accountability, and doing things the right way.