Escalation management * Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
Escalation management * Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
Key Account Manager - OEM
Minneapolis, MN · On-site +1
$92K - $171K/yr
The role will manage key customer and distributor relationships across the United States, drive ... Experience managing distributors, strategic accounts, OEM customers, or new business development ...
Key Account Manager - OEM
Minneapolis, MN · On-site +1
$92K - $171K/yr
The role will manage key customer and distributor relationships across the United States, drive ... Experience managing distributors, strategic accounts, OEM customers, or new business development ...
Key Account Manager I
Bloomington, MN · On-site
$78K - $100K/yr
As the Key Account Manager - Resale for our Industrial Aftermarket business unit, you'll have the ... Act as a primary contact for assigned Resale accounts, which includes traveling to customer ...
Key Account Manager I
Bloomington, MN · On-site
$78K - $100K/yr
As the Key Account Manager - Resale for our Industrial Aftermarket business unit, you'll have the ... Act as a primary contact for assigned Resale accounts, which includes traveling to customer ...
Key Account Manager I
Bloomington, MN · On-site +1
$78K - $100K/yr
As the Key Account Manager - Resale for our Industrial Aftermarket business unit, you'll have the ... Maintain relationships and favorable contacts with current and potential accounts utilizing ...
Key Account Manager I
Bloomington, MN · On-site +1
$78K - $100K/yr
As the Key Account Manager - Resale for our Industrial Aftermarket business unit, you'll have the ... Maintain relationships and favorable contacts with current and potential accounts utilizing ...
Key Account Manager - Cattle (West Region)
Willmar, MN · On-site
$110K/yr
Key Account Manager- Cattle (West Region) Vaxxinova US is extending its commercial organization and ... Identify emerging needs and trends for Key Accounts, Vaxxinova and the industry, communicating ...
Quick apply
Key Account Manager - Cattle (West Region)
Willmar, MN · On-site
$110K/yr
Key Account Manager- Cattle (West Region) Vaxxinova US is extending its commercial organization and ... Identify emerging needs and trends for Key Accounts, Vaxxinova and the industry, communicating ...
National Key Account Manager - Industrial Vertical
Mendota Heights, MN · On-site
$98K - $127K/yr
As a Director of Key Accounts, you will play a critical role in driving growth, delivering value ... Proven experience managing key accounts within logistics, supply chain, or a related industry
National Key Account Manager - Industrial Vertical
Mendota Heights, MN · On-site
$98K - $127K/yr
As a Director of Key Accounts, you will play a critical role in driving growth, delivering value ... Proven experience managing key accounts within logistics, supply chain, or a related industry
Develop and strengthen relationships with assigned Key Accounts and their category managers as well as Distributors (KeHE, UNFI, etc.). * Develop positive and trusting relationships with all ...
Develop and strengthen relationships with assigned Key Accounts and their category managers as well as Distributors (KeHE, UNFI, etc.). * Develop positive and trusting relationships with all ...
Develop and strengthen relationships with assigned Key Accounts and their category managers as well as Distributors (KeHE, UNFI, etc.). * Develop positive and trusting relationships with all ...
Develop and strengthen relationships with assigned Key Accounts and their category managers as well as Distributors (KeHE, UNFI, etc.). * Develop positive and trusting relationships with all ...
National Key Account Manager - Industrial Vertical
Mendota Heights, MN · On-site
$98K - $127K/yr
As a Director of Key Accounts, you will play a critical role in driving growth, delivering value ... Proven experience managing key accounts within logistics, supply chain, or a related industry
National Key Account Manager - Industrial Vertical
Mendota Heights, MN · On-site
$98K - $127K/yr
As a Director of Key Accounts, you will play a critical role in driving growth, delivering value ... Proven experience managing key accounts within logistics, supply chain, or a related industry
Key Account Manager
Arden Hills, MN · On-site +1
Key Account Manager Position Summary The Key Account Manager is a strategic partner to RevSpring ... accounts. · Monitor customer sentiment, product adoption, service performance, risks, and ...
Key Account Manager
Arden Hills, MN · On-site +1
Key Account Manager Position Summary The Key Account Manager is a strategic partner to RevSpring ... accounts. · Monitor customer sentiment, product adoption, service performance, risks, and ...
Key Account Manager
Arden Hills, MN · On-site
Key Account Manager Position Summary The Key Account Manager is a strategic partner to RevSpring ... accounts. • Monitor customer sentiment, product adoption, service performance, risks, and ...
Key Account Manager
Arden Hills, MN · On-site
Key Account Manager Position Summary The Key Account Manager is a strategic partner to RevSpring ... accounts. • Monitor customer sentiment, product adoption, service performance, risks, and ...
Key Account Manager
Mountain Lake, MN · On-site
Approve commercial priorities for assigned accounts. CUSTOMER RELATIONSHIP MANAGEMENT * Act as the ... KEY PERFORMANCE INDICATORS (KPIs) * Revenue * Gross Margin * Customer Satisfaction * Customer ...
Key Account Manager
Mountain Lake, MN · On-site
Approve commercial priorities for assigned accounts. CUSTOMER RELATIONSHIP MANAGEMENT * Act as the ... KEY PERFORMANCE INDICATORS (KPIs) * Revenue * Gross Margin * Customer Satisfaction * Customer ...
Key Account Manager - remote eligible
Saint Paul, MN · On-site +1
$70K - $80K/yr
Serve as the main point of contact for assigned key accounts within designated markets and ... Performance Management & Reporting * Track and report on key performance indicators (KPIs) such as ...
Key Account Manager - remote eligible
Saint Paul, MN · On-site +1
$70K - $80K/yr
Serve as the main point of contact for assigned key accounts within designated markets and ... Performance Management & Reporting * Track and report on key performance indicators (KPIs) such as ...
Key Account Manager - remote eligible
Minneapolis, MN · Remote
$70K - $80K/yr
Serve as the main point of contact for assigned key accounts within designated markets and ... Performance Management & Reporting * Track and report on key performance indicators (KPIs) such as ...
Quick apply
Key Account Manager - remote eligible
Minneapolis, MN · Remote
$70K - $80K/yr
Serve as the main point of contact for assigned key accounts within designated markets and ... Performance Management & Reporting * Track and report on key performance indicators (KPIs) such as ...
Serve as the main point of contact for assigned key accounts within designated markets and ... Performance Management & Reporting * Track and report on key performance indicators (KPIs) such as ...
Serve as the main point of contact for assigned key accounts within designated markets and ... Performance Management & Reporting * Track and report on key performance indicators (KPIs) such as ...
Key Account Manager
$140K - $170K/yr
Identify opportunities to expand REHAU's presence within existing accounts and develop strategies ... key account management. * Experience working within the plumbing, hydronics, HVAC, building ...
Quick apply
Key Account Manager
$140K - $170K/yr
Identify opportunities to expand REHAU's presence within existing accounts and develop strategies ... key account management. * Experience working within the plumbing, hydronics, HVAC, building ...
Key Account Manager
Minneapolis, MN · On-site
$140K - $170K/yr
Identify opportunities to expand REHAU's presence within existing accounts and develop strategies ... key account management. * Experience working within the plumbing, hydronics, HVAC, building ...
Key Account Manager
Minneapolis, MN · On-site
$140K - $170K/yr
Identify opportunities to expand REHAU's presence within existing accounts and develop strategies ... key account management. * Experience working within the plumbing, hydronics, HVAC, building ...
The Key Account Manager (KAM) will serve as the primary commercial interface for strategic high ... Established relationships within key accounts and across sites of care, specifically pain or ...
The Key Account Manager (KAM) will serve as the primary commercial interface for strategic high ... Established relationships within key accounts and across sites of care, specifically pain or ...
Drive, Not Ride - Selling is at the core, with a strong ability to grow accounts. * Provides total ... Collaborate with Poppi shopper marketing, brand management, key accounts, and customer teams to ...
Drive, Not Ride - Selling is at the core, with a strong ability to grow accounts. * Provides total ... Collaborate with Poppi shopper marketing, brand management, key accounts, and customer teams to ...
Sr. Key Account Manager - Target, Starbucks & Tea
Saint Louis Park, MN · On-site
$123K - $206K/yr
Drive, Not Ride - Selling is at the core, with a strong ability to grow accounts. * Provides total ... Collaborate with Poppi shopper marketing, brand management, key accounts, and customer teams to ...
Sr. Key Account Manager - Target, Starbucks & Tea
Saint Louis Park, MN · On-site
$123K - $206K/yr
Drive, Not Ride - Selling is at the core, with a strong ability to grow accounts. * Provides total ... Collaborate with Poppi shopper marketing, brand management, key accounts, and customer teams to ...
Manager Key Accounts information
See Minnesota salary details
$39.2K - $48K
4% of jobs
$48K - $56.9K
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$56.9K - $65.8K
9% of jobs
$71.3K is the 25th percentile. Wages below this are outliers.
$65.8K - $74.6K
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The median wage is $86.4K / yr.
$83.5K - $92.3K
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$92.3K - $101.2K
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$104.6K is the 75th percentile. Wages above this are outliers.
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$136.6K
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Medica rating
8.4
Based on 22 frontline employees who took The Breakroom Quiz
120th of 310 rated insurance
Job description
We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration - because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.
The Director, Key Account Executives, provides enterprise leadership for Medica's Key Account Executive team. How they function, overseeing the Key Account strategy, establishing scalable and consistent business models, and ultimately executing how Medica manages its most complex and strategically significant commercial accounts (employers).
This role leads Key Account Executives across all geographies and is accountable for retention, client experience, and effective cross-functional coordination for large and complex accounts. The Director ensures consistent account management standards, clear ownership models, and seamless transitions of new large accounts from Commercial Sales Relationship Managers into the Key Account Executive team. Performs other duties as assigned.
Key Accountabilities
- Enterprise Leadership and Execution of the Key Account Operating Model
- Define and own the enterprise Key Account management model across all geographies. Set standards for:
- Account ownership and governance
- Strategic initiatives
- Renewal leadership and growth strategies
- Escalation management
- Cross-functional engagement to ensure operational alignment and consistency in how Medica manages its most complex and strategic accounts across Medica core geographies
- Define and own the enterprise Key Account management model across all geographies. Set standards for:
- People Leadership and Capability Development
- Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
- Executive presence
- Strategic account planning
- Complex issue navigation
- Driving decisions based on reporting, data, analytics, and technologies
- Interdisciplinary protocol
- Leveraging Medica resources to retain, grow and innovate within our Key Account book of business
- Lead, coach, and develop Key Account Executives across regions. Set clear expectations tied to retention, reporting, client engagement and experience, and segment performance. Drive consistency in skills such as:
- Retention Strategy and Portfolio Health Oversight
- Own the health of the Key Account portfolio, not individual accounts
- Identify systemic retention risks, trends, and escalation patterns
- Partner with Sales, Client Experience, Product, Network, Operations, and Finance to: Proactively address at-risk accounts and influence enterprise priorities that impact retention Act as an escalation leader for high-impact or enterprise-sensitive situations
- Own the health of the Key Account portfolio, not individual accounts
- Account Transition and Intake Governance
- Own the standard transition process for moving new large and complex accounts from commercial Sales Relationship Managers to Key Account ExecutiveS
- Ensure:
- Clear handoffs
- Defined ownership
- Early stabilization and client confidence
-
- Continuously improve transition effectiveness based on feedback and outcomes
Cross-Functional Influence and Enterprise Partnership
-
- Serve as a strategic partner to the Senior Director, Commercial Sales and Retention
- Represent Key Account needs in enterprise discussions related to:
- Product
- Network
- Service models
- Operational readiness
- Influence decisions without direct authority
- Participate directly in select executive-level client interactions when:
- Accounts are highly complex
- Issues are enterprise-sensitive
- Presence adds credibility or accelerates resolution
- Model expectations for Key Account Executives
Required Qualifications
- Bachelor's degree or equivalent work experience in a related field
- 10+ years of work experience beyond degree
- 5+ years of Health Plan experience with a focus on commercial business
- 5+ years of people leadership and coaching senior, client-facing professionals across geographies
Required Certifications/Licensure
- Applicable active resident and non-resident Life, Accident and Health licenses
Preferred Qualifications
- Commercial sales, account management, or client experience leadership
- Healthcare, insurance, or similarly complex B2B environments
- Enterprise-level strategic account leadership and portfolio management
- Retention strategy development and execution for complex, high-value accounts
- Advanced client experience design and stewardship in highly visible relationships
- Executive presence with the ability to engage credibly with senior client and internal leaders
- Strong escalation management and complex issue resolution capabilities
- Ability to establish, document, and enforce standard operating models while allowing for regional nuance
- Cross-functional influence in matrixed environments without direct authority
- Change leadership skills, including guiding teams and clients through transitions and ambiguity
- Strong business judgment and decision-making in high-risk, high-impact situations
- Data-informed analysis and prioritization of portfolio-level risks and opportunities
- Excellent communication skills, including executive-level written and verbal messaging
- Talent development mindset with experience building consistent capabilities and expectations
- Operational discipline paired with strategic thinking and adaptability
- Strong collaboration skills across Sales, Client Experience, Operations, Product, Network, and Finance
This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka, MN and/or Madison, WI.
The full salary grade for this position is $122,500 - $210,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $122,500 - $175,000. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to base compensation, this position may be eligible for incentive plan compensation in addition to base salary. Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.
The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.
Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.
We are an Equal Opportunity employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.