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Manager International Patient Services Jobs (NOW HIRING)

Boston Childrens Hospital

$58K - $93K/yr

Accountable for managing all aspect of the coordination of care process, patient financial ... Minimum Two years of experience working in health care, customer or language services, hospitality ...

Deloitte

Manager, International Tax

San Diego, CA · On-site

$132K - $167K/yr

Deloitte's International Tax Services practice provides compliance and consulting services to U.S ... Skill in managing and prioritizing multiple tasks in a fast-paced and dynamic environment * Ability ...

Deloitte

Manager, International Tax

Cincinnati, OH · On-site

$119K - $151K/yr

Deloitte's International Tax Services practice provides compliance and consulting services to U.S ... Skill in managing and prioritizing multiple tasks in a fast-paced and dynamic environment * Ability ...

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Manager International Patient Services information

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$30K

$66.1K

$112K

How much do manager international patient services jobs pay per year?

As of Sep 1, 2026, the average yearly pay for manager international patient services in the United States is $66,085.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What does a manager international patient services do?

A Manager of International Patient Services oversees the care and experience of patients coming from abroad to receive medical treatment. They coordinate logistics such as travel, language interpretation, and cultural support, ensuring patients and their families feel comfortable and informed throughout their healthcare journey. This role often involves collaborating with medical teams, administrative staff, and external partners to facilitate seamless communication and high-quality service. Additionally, they may handle billing, documentation, and compliance with international healthcare standards.

How does a manager international patient services typically collaborate with clinical and administrative teams to support international patients?

A Manager of International Patient Services works closely with both clinical and administrative staff to ensure international patients receive high-quality, coordinated care. This involves facilitating communication between physicians, nurses, interpreters, and finance or admissions teams to address language barriers, cultural needs, and logistical arrangements such as travel and accommodations. The manager often acts as a liaison, advocating for patients while ensuring compliance with hospital policies and international regulations. Strong teamwork and organizational skills are crucial, as the role frequently requires problem-solving and adapting quickly to the unique needs of each patient.

What are the key skills and qualifications needed to thrive as a manager international patient services, and why are they important?

To thrive as a Manager International Patient Services, you need expertise in healthcare administration, cross-cultural communication, and patient relations, typically supported by a bachelor's degree in healthcare management or a related field. Familiarity with hospital information systems, medical billing platforms, and international insurance processes is often required. Exceptional organizational skills, empathy, and the ability to manage diverse teams are vital soft skills in this role. These skills ensure seamless coordination of care for international patients, enhance their experience, and support healthcare institutions’ global outreach.

What is the difference between Manager International Patient Services vs Patient Services Coordinator?

AspectManager International Patient ServicesPatient Services Coordinator
CredentialsTypically requires healthcare or hospital administration experience, relevant certifications, and leadership skillsUsually requires customer service or healthcare-related certifications, with less emphasis on management
Work EnvironmentHospital or medical facility, overseeing international patient programsFront desk or patient support areas, assisting patients with appointments and inquiries
Employer & IndustryHospitals, medical centers, international clinicsHospitals, clinics, outpatient centers
Search & Comparison IntentUnderstanding managerial roles in international patient servicesEntry-level or support roles in patient services

The Manager International Patient Services focuses on overseeing international patient programs, managing staff, and ensuring quality care for international patients. In contrast, the Patient Services Coordinator handles direct patient interactions, scheduling, and support tasks. Both roles are essential in healthcare settings but differ in scope, responsibilities, and required experience.

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Manager International Patient Services jobs near you
Infographic showing various Manager International Patient Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $66,085 per year, or $31.8 per hour.

Manager, International Patient Services

Massachusetts General Hospital

Boston, MA • On-site

$86K - $126K/yr

Other

This job post has expired today. Applications are no longer accepted.

Massachusetts General Hospital rating

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

228th of 1,064 rated hospitals

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The International Patient Center at Massachusetts General Hospital (MGH) is a full-service, multilingual office designed to assist international patients and their families in navigating care and logistics at MGH. It serves patients from 120 countries and is part of the unified Mass General Brigham International Patient Services team.
We are seeking a manager to oversee clinical operations for our MGH International Patient Center.
Summary:
Responsible for overseeing and coordinating administrative operations within a hospital office setting. This role ensures the efficient functioning of administrative processes, managing staff, and supporting the overall strategic goals of the hospital. This role also works closely with senior management to implement policies, enhance operational efficiency, and ensure compliance with healthcare regulations.
Does this position require Patient Care? No
Essential Functions:
-Supervise and coordinate day-to-day administrative functions and office operations.
-Develop, implement, and monitor administrative procedures and policies to enhance efficiency and effectiveness.
-Oversee and manage administrative staff, including hiring, training, scheduling, and performance evaluations.
-Provide guidance and support to staff in resolving operational issues and ensuring adherence to hospital policies.
-Ensure that administrative practices comply with hospital policies, healthcare regulations, and accreditation standards.
-Address and resolve complex administrative issues and patient concerns with professionalism and efficiency.

Qualifications

Education
Bachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Experience in healthcare administration or related area 5-7 years required and Experience in a management or leadership role 2-3 years required
Knowledge, Skills and Abilities
- Strong leadership and team management abilities.
- Excellent organizational and multitasking skills.
- Proficiency in office software (e.g., Microsoft Office Suite) and knowledge of electronic health records (EHR) systems.
- Exceptional communication and interpersonal skills.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong problem-solving and decision-making skills.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$86,611.20 - $126,027.20/Annual

Grade

8 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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About Massachusetts General Hospital

Sourced by ZipRecruiter

Mass General has the largest hospital based research program in the U.S. Guided by the needs of our patients, Mass General delivers care grounded in leading edge research, advanced treatment offerings and the latest clinical trials. Massachusetts General Hospital was established to provide care to Boston's sick, regardless of socioeconomic status, and became the first teaching hospital of Harvard University's new medical school. We have remained at the forefront of medicine by fostering a culture of collaboration and education, pushing the boundaries of medical research, and maintaining an unwavering commitment to the diverse community we were created to serve. We believe that because of diversity we excel, through inclusion we respect our community, and with a keen focus on equity we serve, heal, educate and innovate at the highest levels. Our first priority is the well-being of our patients—near and far. As a team we are able to maintain a singular focus on providing the highest quality, most compassionate care to each and every patient.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1811

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