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Manager India Jobs in Quebec (NOW HIRING)

Senior Manager, Finance Job Location: Montreal, QC Job Code: 37977 Job Schedule: Day Shift ... India, Malaysia, and the United Kingdom. L3Harris MAPPS Inc. is a subsidiary of L3Harris ...

... and/or India and the technical support department. You ensure our customers are serviced by ... If you are both passionate about relationship management and aviation, this role will be a perfect ...

You work closely with the Platform Product Manager to deeply understand strategic intent, and you ... You work directly with scrum teams across India and Poland to clarify requirements at the detail ...

CA$18/hr

S., Canada, and India. We are seeking a detail-oriented Documentation Specialist Intern to support ... This position will work closely with the Training & Content Team and Product Managers ...

DEPARTMENT DESCRIPTION Within the Credit Portfolio Management Group ("CPM"), the Credit Analyst ... Ability to work in a team including interacting with teams located in other locations (US, India ...

With our headquarters in Paris and major offices in Australia, Brazil, China, India, South Korea ... Manage the elaboration of profitable proposals and supports sales team in winning new business.

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Showing results 1-20

Manager India information

How does a Manager in India typically collaborate with cross-functional teams to achieve organizational goals?

Managers in India often work closely with diverse teams, including sales, operations, and human resources, to drive projects and meet targets. Effective collaboration involves regular meetings, clear communication, and leveraging digital tools to coordinate efforts across departments. Managers are expected to foster a culture of teamwork, address challenges proactively, and ensure that all stakeholders are aligned with the organization's objectives. This cross-functional approach not only streamlines workflows but also enhances innovation and problem-solving within the company.

What are the key skills and qualifications needed to thrive as a Manager in India, and why are they important?

To thrive as a Manager in India, you need strong leadership, project management, and problem-solving skills, typically supported by a relevant bachelor's degree and managerial experience. Familiarity with productivity tools like Microsoft Office, ERP systems, and sometimes certifications like PMP or Six Sigma are common requirements. Excellent interpersonal communication, cultural sensitivity, and adaptability are crucial soft skills for managing diverse teams and stakeholders. These competencies are vital for driving team performance, ensuring operational efficiency, and achieving organizational goals in a dynamic business environment.

What are Manager India roles responsible for?

A Manager India is typically responsible for overseeing business operations, teams, or projects within the Indian market or region. Their duties often include setting goals, managing resources, ensuring compliance with local regulations, and leading staff to achieve organizational objectives. They may also be involved in strategic planning, stakeholder communication, and performance evaluations. The exact responsibilities can vary depending on the industry and company, but leadership, problem-solving, and cross-functional collaboration are key aspects of the role.

What is the difference between Manager India vs Project Manager India?

AspectManager IndiaProject Manager India
Primary RoleOversees departmental or organizational functions, strategic planning, and team managementPlans, executes, and closes projects within scope, time, and budget
Required CredentialsOften requires management degrees or certifications like MBA, PMP (optional)Typically requires PMP, Prince2, or similar project management certifications
Work EnvironmentCorporate offices, strategic meetings, leadership rolesProject sites, client meetings, cross-functional teams
Industry UsageCommon in corporate, finance, HR, and operations sectorsPrevalent in IT, construction, engineering, and consulting sectors

While both roles involve leadership, a Manager India focuses on overall departmental management and strategic decisions, whereas a Project Manager India concentrates on specific projects, ensuring timely delivery and scope management.

What are the most commonly searched types of India jobs in Quebec? The most popular types of India jobs in Quebec are:
Infographic showing various Manager India job openings in Quebec as of July 2026, with employment types broken down into 86% Full Time, 4% Part Time, 1% Temporary, 7% Contract, 1% Nights, and 1% Summer. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

Mgr-Workforce Mgmt - Payvider Operations

TELUS

Montreal, QC • Remote

Other

Re-posted 13 days ago


TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

24th of 96 rated telecommunications companies


Job description

Our team and what we'll accomplish together


We are THE Tech Company to Watch in the healthcare industry. 


As part of the TELUS Health family, the Workforce Management (WFM) team operates as a global Centre of Excellence, providing the analytical engine that optimizes workforce practices across our Payvider and Frontline Care portfolios. Reporting directly to the Payvider Director for Contact Centre Operations, you'll lead a geographically distributed team (primarily in Central America and India) that governs strategic forecasting, capacity modelling, and real-time support optimization for our Canadian Pharmacy, Collaborative Health (EMR), and Health Benefits Management operations. 


In this highly visible role, you'll architect the strategic framework that aligns international analyst resources with multi-skill interval scheduling and real-time demands transforming workforce practices from reactive tools into proactive, AI-driven optimization solutions that enable our frontline teams to deliver best-in-class support to healthcare providers across Canada.

What you'll do

  • Lead the development, governance, and optimization of national contact centre scheduling functions, forecasting practices, and long-term capacity planning matrices that balance financial performance with employee experience
  • Champion the effective optimization and operational advancement of your modern workforce management platform ecosystem, including transitions toward cloud platforms, NICE IEX, and associated predictive analytic tools
  • Turn complex interval data, shrinkage tracking, and supply-demand imbalances into clear, executive-level reports and proactive operational recommendations that drive data-driven decision-making across the organization
  • Directly lead, mentor, and build capability within your specialized team of workforce analysts, embedding a culture of analytical accountability, process excellence, and strategic agility
  • Actively explore and deploy automated software tracking and emerging technologies to move workforce models from traditional frameworks to strategic optimization engines powered by AI and machine learning
  • Partner closely with frontline Operations Managers, Strategy & Enablement teams, and People & Culture business partners to provide data-driven workforce insights, mitigate staffing bottlenecks, align global forecasting capabilities with strategic initiatives, and support specialized scheduling needs

What you bring

  • Bachelor's degree in Business, Finance, Operations Management, Mathematics, or a related field, or an equivalent combination of education and experience
  • Minimum 5 years of progressive leadership experience directly specialized in workforce management, operational capacity planning, or supply chain modelling within a large-scale contact centre environment (200+ seat deployments)
  • Expert-level, hands-on administrative and governance knowledge of major enterprise WFM product suites, with specific emphasis on NICE IEX and related forecasting tools
  • Advanced proficiency in operational analytics, mathematical modelling, and spreadsheet manipulation, with the ability to translate complex data into actionable business outcomes for non-technical partners
  • Proven success guiding analytical teams through technological or procedural transitions, converting legacy/traditional scheduling setups into optimized, centralized programs
  • Exceptional communication and interpersonal skills, with the agility to maintain alignment across operations in high-pressure situations or under tight deadlines

Great-to-haves

  • Familiarity or hands-on exposure with leveraging Generative AI, machine learning forecasting features, or automated system workflows within a workforce optimization space
  • Direct experience managing or planning for a cross-border, onshore/nearshore/offshore footprint, specifically working with remote or vendor teams in Central America and India
  • Prior experience in tech-support operations or customer care environments that interface with healthcare professionals, pharmacy management systems, or EMR/claims ecosystems
  • Bilingual proficiency in English and French

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.


What TELUS employees say

Pay

Hours and flexibility

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