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Manager Implementation Services Jobs in Atlanta, GA

The IPMwill achieve these goals with an approximate focus of their time as designated by the Field Support Services Manager: * 70% of their time: Implementation of New Business opportunities * 15% of ...

New

The IPMwill achieve these goals with an approximate focus of their time as designated by the Field Support Services Manager: * 70% of their time: Implementation of New Business opportunities * 15% of ...

New

Implementation Specialist I

Atlanta, GA · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on more complex larger projects that require more than one resource. Deliver Services in the area of ...

Implementation Specialist I

Atlanta, GA · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on more complex larger projects that require more than one resource. Deliver Services in the area of ...

Implementation Specialist I

Atlanta, GA · On-site

$60K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... management. * Implement up to five small projects (each 100 hours or less) simultaneously. Assist on more complex larger projects that require more than one resource. Deliver Services in the area of ...

Implementation Consultant

Duluth, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... managed services, and global business process outsourcing (BPO). The company and its service ... Find out more by visiting www.vensure.com Position Summary The Implementation Consultant is ...

Director, Implementation

Atlanta, GA · On-site

$140 - $190/hr

Experience: * 6+ years of experience in implementation, onboarding, professional services or client delivery, with 2+ years in a people leadership role * Experience managing teams responsible for ...

Implementation Specialist II - Payments

Atlanta, GA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Prepare implementation status reports for project managers, clients, and as required, internal ... Delivery Services in the area of expertise and product knowledge. * Work with the project team to ...

Showing results 21-40

Manager Implementation Services information

See Atlanta, GA salary details

$37.5K

$99.5K

$161.6K

How much do manager implementation services jobs pay per year?

As of Aug 16, 2026, the average yearly pay for manager implementation services in Atlanta, GA is $99,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,600.00 and $116,400.00 per year, depending on experience, location, and employer.

What is a manager implementation services?

A Manager of Implementation Services oversees the process of introducing new products, systems, or services to clients or within an organization. They coordinate teams, manage project timelines, and ensure that implementations are delivered on schedule and according to client requirements. This role often involves collaborating with multiple departments, troubleshooting issues during deployment, and maintaining strong client relationships to ensure satisfaction. Their ultimate goal is to ensure a smooth and effective transition from sales to active product or service use.

What are the typical challenges faced by a manager implementation services when coordinating cross-functional teams during large-scale projects?

A Manager Implementation Services often encounters challenges such as aligning diverse team priorities, ensuring consistent communication, and managing tight project timelines. Because implementation projects typically involve multiple departments—like IT, operations, and client services—balancing stakeholder expectations while keeping everyone on track is essential. Strong organizational skills and proactive problem-solving are crucial, as is the ability to quickly address unforeseen issues without derailing the project's progress. Regular status meetings and transparent reporting help maintain momentum and foster collaboration across teams.

What are the key skills and qualifications needed to thrive as a manager implementation services, and why are they important?

To thrive as a Manager Implementation Services, you need expertise in project management, business process analysis, and a relevant bachelor's degree, often complemented by experience in implementation or consulting roles. Familiarity with project management software (such as MS Project or Jira), CRM systems, and certifications like PMP or Six Sigma are typically expected. Strong leadership, communication, and problem-solving skills help you effectively guide teams and manage client relationships. These abilities ensure successful project delivery, client satisfaction, and the smooth adoption of new systems or services.

What is the difference between Manager Implementation Services vs Implementation Specialist?

AspectManager Implementation ServicesImplementation Specialist
CredentialsTypically requires a bachelor's degree, project management certifications (e.g., PMP), and experience in leadership rolesUsually requires a bachelor's degree, technical certifications, and hands-on implementation experience
Work EnvironmentLeads teams, manages projects, and coordinates across departmentsExecutes specific implementation tasks, often working under supervision or as part of a team
Employer & Industry UsageCommon in consulting firms, software companies, and large enterprisesFound in IT, software, and technical service providers

While both roles focus on implementation, the Manager Implementation Services oversees projects and teams, requiring leadership and strategic skills. The Implementation Specialist handles technical tasks and executes specific parts of the implementation process. The manager role is broader, involving planning and coordination, whereas the specialist role is more hands-on and technical.

What are the most commonly searched types of Implementation Services jobs in Atlanta, GA?

The most popular types of Implementation Services jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Manager Implementation Services jobs?

Cities near Atlanta, GA with the most Manager Implementation Services job openings:

Director of Client Implementation

TRAX ANALYTICS LLC

Alpharetta, GA • On-site

$110K - $130K/yr

Full-time

Re-posted 11 days ago


Job description

About TRAX
Company Description: 

TRAX Analytics, LLC. is a fast-paced, highly collaborative technology firm that provides software and technology to manage janitorial operations nationwide. Our mission is to be “fast, flexible, and powered by innovation. We transform data into actionable insights, empowering cleaning teams to work smarter, move faster, and redefine what’s possible in janitorial management.” 
TRAX Analytics is based out of Alpharetta, GA, but consists of a hybrid workforce. Our client base ranges from airports, airlines, stadiums/arenas, Class A buildings, healthcare, universities, and facility management companies. TRAX’s solutions have been featured in the Wall Street Journal, New York Times, and named USA Today’s Top Airport Amenity. In 2024, TRAX was named one of TAG’s most innovative companies in Georgia. www.TRAXInsights.com

Overview
The Director of Client Implementation is responsible for leading TRAX's client implementation organization and ensuring successful deployment of TRAX's software, hardware, IoT devices, and technology solutions across customer environments.
This individual will directly manage a team of Project Managers and Implementation Specialists responsible for delivering complex customer implementations from contract execution through go-live.
The Director of Client Implementation must possess a strong understanding of both enterprise software deployments and physical technology implementations—including hardware installation, sensors, networking considerations, and field operations—to effectively lead customer deployments.
This is not an internal IT implementation role. This position oversees customer-facing implementations across airports, healthcare systems, stadiums, commercial real estate, manufacturing facilities, and other enterprise environments.
The Director serves as the operational leader responsible for coordinating Product, Engineering, Operations, Customer Success, third-party vendors, and customer stakeholders to ensure projects are delivered on time, within budget, and with an exceptional customer experience.

Key Responsibilities

Leadership & Team Management
  • Lead, mentor, and develop a team of Project Managers and Implementation Specialists responsible for customer deployments.
  • Establish clear performance expectations, KPIs, accountability, and career development plans.
  • Build a scalable implementation organization capable of supporting rapid company growth.
  • Conduct resource planning, project reviews, and workload balancing across multiple client engagements.
  • Recruit, onboard, and develop implementation talent as customer demand grows.
  • Foster a culture of ownership, customer service, operational excellence, and continuous improvement.
Customer Implementation Delivery
  • Oversee all client implementation projects from kickoff through successful deployment and customer acceptance.
  • Ensure enterprise software, hardware, IoT devices, sensors, networking components, and supporting technologies are deployed successfully across customer sites.
  • Monitor project schedules, milestones, budgets, risks, dependencies, and resource allocation.
  • Proactively identify implementation risks and remove obstacles before they impact customers.
  • Ensure deployments meet contractual commitments, quality standards, and customer expectations.
  • Maintain executive-level visibility across all active customer implementations.
Cross-Functional Coordination
  • Coordinate implementation efforts across Product, Engineering, Hardware Operations, Customer Success, Procurement, and external vendors.
  • Ensure software readiness aligns with hardware deployment schedules and customer timelines.
  • Drive accountability across departments to deliver successful customer implementations.
  • Improve communication between technical teams and customer-facing teams throughout the deployment lifecycle.
Customer & Stakeholder Management
  • Act as the executive implementation leader for strategic customer deployments.
  • Build trusted relationships with customer executives, operational leaders, IT teams, and facility stakeholders.
  • Lead executive project status meetings and implementation reviews.
  • Manage customer expectations regarding scope, timelines, deployment requirements, and project milestones.
  • Ensure seamless transition from implementation into Customer Success and long-term support.
Process Improvement & Operational Excellence
  • Develop and continuously improve TRAX's customer implementation methodology.
  • Standardize project plans, deployment playbooks, implementation documentation, QA/QC procedures, and reporting.
  • Implement dashboards and KPIs to measure implementation performance.
  • Improve deployment efficiency, scalability, and consistency across all customer projects.
  • Develop forecasting and capacity planning models for implementation resources.
Financial & Resource Management
  • Manage implementation budgets and project profitability.
  • Track labor utilization, inventory, travel expenses, deployment costs, and project performance.
  • Optimize staffing and resource allocation across concurrent customer implementations.
  • Support forecasting and operational planning initiatives.

Qualifications

Required
  • 7+ years leading enterprise customer implementations involving software, SaaS, IoT, technology, or operational technology solutions.
  • 3+ years managing Project Managers, Implementation Specialists, or customer deployment teams.
  • Demonstrated experience delivering complex multi-site customer implementations.
  • Strong understanding of both software implementations and hardware deployment projects.
  • Experience coordinating field deployments involving hardware, networking, sensors, or IoT technologies.
  • Proven ability to manage multiple concurrent enterprise customer projects.
  • Excellent leadership, communication, organizational, and stakeholder management skills.
  • Experience using project management platforms such as Teamwork, Monday.com, Asana, Jira, Smartsheet, Microsoft Project, or similar tools.
Preferred
  • Experience deploying enterprise SaaS platforms integrated with hardware and IoT technologies.
  • Experience in airports, aviation, healthcare, facilities management, commercial real estate, manufacturing, or smart building environments.
  • PMP, PMI-ACP, or similar project management certification.
  • Experience leading remote and distributed implementation teams.
  • Experience working in a high-growth technology company.