Manager Implementation Science Jobs in Kitchener, ON

Join a hospital where everyone makes a difference! Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to creating healthier communities together. Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.

Why Should You Apply to CMH?

• Healthcare of Ontario Pension Plan (HOOPP)
• Group benefits, including health and dental, for full-time employees
• Employee and Family Assistance Program
• Leadership and Quality Improvement Curriculum
• Career Development & Education Grant
• Wellness, & Wellbeing Program
• Diversity, Equity and Inclusion Initiatives

Come be part of our vision as CMH leads in innovation and compassion!  To learn more about CMH, please visit our website at www.cmh.org.

Salary Range: $45.62 - $54.30

Full Time Contract expected to end after 6 months (possibility of extension)

As a key member of the Hospital Information System (HIS) Project Team, the System Analyst – HIS Implementation plays a critical role in supporting the successful implementation of the Oracle HIS. This position is responsible for providing expert, professional, and skilled support for end-user devices, peripherals, and technical readiness activities required for HIS deployment. The role works closely with Clinical Informatics, Infrastructure, Applications, vendors, and project leadership to execute technical project plans, support device readiness, and ensure a safe, reliable, and effective end-user computing environment that enables clinical and operational workflows across Cambridge Memorial Hospital.

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Key Accountabilities:

• Work directly on the Oracle HIS (Cerner) implementation, supporting end-user technology readiness across clinical and non-clinical areas
• Execute assigned components of the technical project plan, working closely with Project Management, Infrastructure, and Application teams
• Collaborate with Clinical Informatics to complete technical assessment workbooks and readiness artifacts required for implementation
• Compile and maintain device and endpoint inventory data to support build planning, deployment, and go-live activities
• Coordinate and work with vendor peripherals (e.g., label printers, scanners, carts, specialty devices) to ensure compatibility and readiness
  • Perform imaging and configuration of end-user devices, including desktops, laptops, and clinical endpoints
• Support the build, staging, and deployment of Workstations on Wheels (WoWs) and other shared clinical devices
• Organize and map end-user devices on architectural and unit drawings to support deployment planning and clinical validation
• Perform general data entry, documentation updates, and meeting preparation (status updates, inventories, action tracking) to support the project team
  

Posted hours do not constitute a guarantee that shifts will not be subject to change.

Skills & Qualifications:

• University or College degree in computer sciences
• Certifications including A+, N+, MS Operating Systems
• 5+ Years experience supporting Microsoft Client Operating System
• 5+ Years experience supporting End User Computing Technology
• 5+ years of current System Analyst experience
• 5+ Years experience with Microsoft Desktop Tools
• 5+ Years Experience with Desktop imaging Tools
• 5+ Years Experience with Zero and Thin Client Devices, selection, configuration, deployment, management
• 5+ years’ experience working in a networked environment, supporting multiple applications, providing escalated client support as well as resolving common hardware, software and training requests
• Excellent research skills pertaining to hardware and software products and delivery concepts and technical application issues
• Extensive knowledge of Microsoft O365 inTUNE
• Extensive experience with Microsoft AD, DNS & SQL
• Advanced understanding of networking 
• Experience on End User Wireless Technologies
• Experience with Scripting Tools – an asset
• Experience on VMWare Virtualization - an asset
• Experience on CISCO Unified End User Telephone Devices/Provisioning Systems – an asset
• Ability to lift a minimum of 25lbs.
• Strong understanding of ITIL, and LEAN – an asset
• Proficient in Project Management Methodologies – an asset
• Highly self-motivated and self-directed
• Proven analytical, evaluative, critical thinking and problem-solving abilities
• Very strong customer service orientation skills are required
• Stellar prioritization skills and proven track record executing tasks in a high-pressure environment
• Outstanding written, oral, interpersonal, and presentational skills
• Demonstrated ability to work collaboratively in a variety of business environments
• Technical writing skills are required

As part of our commitment to the health and safety of our patients, staff and community from COVID-19, subject to any accommodation required by applicable human rights legislation, Cambridge Memorial Hospital requires that all staff have received all required doses of a COVID-19 vaccine approved by Health Canada.

The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH.

CMH Inclusion Statement

At Cambridge Memorial Hospital (CMH), community matters to us. We acknowledge and are grateful for the opportunity to meet, work and offer healthcare on what is the traditional territories for the Anishinaabe, the Haudenosaunee and the Chinnonton.

We are committed to providing and fostering a respectful, caring, and inclusive workplace; one that generates belonging.  We want a work culture where people are free to express their authentic selves and are able to bring their best daily. That includes a workplace that is free from violence, harassment and discrimination of any kind.

We welcome all applicants and encourage members of equity-deserving groups including Indigenous and LGBTQ2SIA+ communities regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity or physical ability.  We promise to ask if needed, and to provide reasonable accommodation to you during the recruitment and selection process to ensure an equitable experience.

To support all of us in this journey, Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI) and provides access to all CMH members to CCDI resources and education. We encourage you to reflect upon our inclusive commitment to you as we welcome and encourage you to explore a promising future career at CMH.

Mari Iromoto Executive Champion Diversity, Equity and Inclusion

Susan Toth, Director of Human Resources

We thank all those who apply, however only those selected for an interview will be contacted.

Cambridge Memorial Hospital (CMH) proudly integrates AI-based technologies into its applicant screening process to enhance recruitment. These tools are designed to reduce bias and uphold fair hiring practices based on skills, education, and experience. CMH’s AI serves to assist, not replace, human decision-making, with results audited to ensure quality and equity. This initiative reinforces the hospital’s  commitment to Equity, Diversity, and Inclusion, ensuring the best talent is selected while adhering to its core values.