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Manager Hsn Customer Service Jobs in Racine, WI (NOW HIRING)

Customer Service Representative

Milwaukee, WI

$15.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What You'll Do As a Customer Service Representative, you will help ensure customers receive ... Manage time and schedules effectively to meet established goals and objectives. * Work ...

Customer Service Supervisor

Brookfield, WI

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Customer Service Supervisor

Brookfield, WI · On-site

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Customer Service Supervisor

Brookfield, WI

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service * A member of the store Junior Management Team. * Act and work in a manner that is consistent with company's core values. * Demonstrate a thorough understanding and compliance with ...

Customer Service Supervisor

Brookfield, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service * A member of the store Junior Management Team. * Act and work in a manner that is consistent with company's core values. * Demonstrate a thorough understanding and compliance with ...

Customer Service Supervisor

Brookfield, WI

$14.25 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

Customer Service - Self Storage Manager

Racine, WI · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Property Managers have the opportunity to earn performance-based bonuses ! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...

Customer Service - Self Storage Manager

Racine, WI · On-site

$15.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Our Property Managers have the opportunity to earn performance-based bonuses ! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...

Showing results 21-40

Manager Hsn Customer Service information

See Racine, WI salary details

$23K

$54.4K

$94.7K

How much do manager hsn customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for manager hsn customer service in Racine, WI is $54,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What does a manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a manager HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in Racine, WI?

The most popular types of Hsn Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Manager Hsn Customer Service jobs?

Cities near Racine, WI with the most Manager Hsn Customer Service job openings:

Customer Service Representative

MRA Recruiting Services

Milwaukee, WI • On-site

$15.75 - $21.50/hr

Full-time

Re-posted 11 days ago


Job description

Lakewood Instruments 
Customer Service Representative
Milwaukee, WI

 

Position Summary

At Lakewood Instruments, every employee contributes directly to the success and growth of the company. We are seeking a motivated and customer-focused Customer Service Representative who thrives in a fast-paced manufacturing environment and is committed to delivering exceptional service.

This role serves as a key point of contact for customers by supporting order management, quotations, shipment coordination, troubleshooting, and account support while maintaining strong communication across departments. The ideal candidate is detail-oriented, solution-driven, and capable of building strong customer relationships through professionalism and responsiveness.

Qualities, Duties and Responsibilities
  • Provide professional and timely support to customers via phone and email regarding:
    • Product quotes
    • Order status and processing
    • Expedite requests
    • Shipping and delivery inquiries
    • General customer support
  • Build and maintain positive customer relationships through effective communication and follow-through.
  • Enter and process customer orders, shipment invoices, and related documentation accurately within the ERP system.
  • Assist customers with basic product troubleshooting and technical support inquiries.
  • Develop new customer accounts and coordinate credit reference documentation as needed.
  • Issue RMAs (Return Material Authorizations) and process customer return requests.
  • Monitor and maintain daily, weekly, and monthly sales and customer service reports.
  • Follow up on past-due customer accounts and assist in resolving payment discrepancies in coordination with accounting.
  • Create purchase orders and route for approval in accordance with company procedures.
  • Maintain accurate customer records, databases, and ERP system information.
  • Collaborate with internal departments including operations, production, purchasing, and shipping to ensure customer satisfaction and on-time delivery.
  • Support additional operational or production-related activities as assigned.
QUALIFICATIONS/EXPERIENCE/EDUCATION
  • Minimum of 2 years of customer service, inside sales, or order management experience, preferably within a manufacturing, electronics, or technical environment.
  • Strong verbal and written communication skills with the ability to professionally interact with customers and internal teams.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks, solve problems, and manage multiple responsibilities in a fast-paced environment.
  • Proficiency with computers and Microsoft Office applications; ERP system experience preferred.
  • Associate degree in a technical or business-related field is preferred but not required.
  • Strong customer-first mindset with a proactive and team-oriented attitude.
Core Competencies
  • Customer Focus
  • Communication Skills
  • Problem Solving
  • Accountability
  • Teamwork & Collaboration
  • Time Management
  • Adaptability
  • Attention to Detail
Shift
  • 8:00am – 4:30pm; Monday – Friday
Environment
  • Indoors, heated/airconditioned
Equal Opportunity Statement

Lakewood Instruments is committed to creating an inclusive and respectful workplace. We are proud to be an equal opportunity employer and value diversity within our organization.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

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