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Manager Hsn Customer Service Jobs in Racine, WI (NOW HIRING)

Sendik's

Customer Service Manager

Brookfield, WI · On-site

Role Title Customer Service Manager Manager Store Director Job Summary The Customer Service Manager will be responsible for modeling and promoting Sendik's culture by consistently providing "best in ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

$75K - $80K/yr

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

$75K - $80K/yr

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

$75K - $80K/yr

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

bibliu

Customer Service Manager

Kenosha, WI · On-site

$12/hr

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue,Kenosha, Wisconsin53144 Contract type: Part-Time, Permanent Working hours:20 hours per week or ...

bibliu

Customer Service Manager

Kenosha, WI · On-site

$12/hr

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue, Kenosha, Wisconsin 53144 Contract type: Part-Time, Permanent Working hours: 20 hours per week ...

BibliU

Customer Service Manager

Kenosha, WI · On-site

$12/hr

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue, Kenosha, Wisconsin 53144 Contract type: Part-Time, Permanent Working hours: 20 hours per week ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Gurnee, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Racine, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Waukegan, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Amorim Cork Composites Inc

Customer Service

Trevor, WI · On-site

$16.75 - $22.25/hr

We are seeking a detail-oriented and analytical Customer Service to join our Sales Support ... Ability to manage multiple priorities and meet deadlines. Job Type: Full-time Expected hours: 40 ...

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All JobsHsn Customer Service JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in Racine, WI

Manager Hsn Customer Service information

See Racine, WI salary details

$23K

$54.4K

$94.7K

How much do manager hsn customer service jobs pay per year?

As of Aug 19, 2026, the average yearly pay for manager hsn customer service in Racine, WI is $54,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What does a manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a manager HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in Racine, WI?

The most popular types of Hsn Customer Service jobs in Racine, WI are:

What cities near Racine, WI are hiring for Manager Hsn Customer Service jobs?

Cities near Racine, WI with the most Manager Hsn Customer Service job openings:

Manager Hsn Customer Service jobs near you

Customer Service Manager

Sendik's

Brookfield, WI • On-site

Full-time

Posted 13 days ago

Job description

Job Requirements
Sendik's Food Markets: Join a Century of Excellence. Sendik's Food Markets is far more than a grocery store-we are a family-owned company built on a century-long tradition of providing "only the best." With our 2026 Centennial Anniversary marking a century of excellence, we seek passionate individuals eager to join a team defined by exceptional quality, genuine service, and community pride. We currently operate 17 store locations across Southeastern Wisconsin.
At Sendik's we blend the warmth of a local grocer with the energy and nimbleness of a fast-paced, innovative retail environment. We empower our associates to become experts, fostering a culture where every single person contributes to our signature, award-winning customer experience.
If you are looking for a career where your passion for service and hard work lead to genuine growth and make a tangible impact right in your community, you belong at Sendik's.
Role Title
Customer Service Manager
Manager
Store Director
Job Summary
The Customer Service Manager will be responsible for modeling and promoting Sendik's culture by consistently providing "best in class" service to our guests. The main responsibility of the Customer Service Manager is to oversee office tasks, associates, customer satisfaction and standards for Customer Service. In addition, the Customer Service Manager plays a critical role in ensuring goals and metrics are consistently met throughout the department. As a part of Sendik's leadership team, the Customer Service Manager must demonstrate accountability, strong team management skills and hands-on involvement, both on the floor and with the team.
Our Values:
Service: We will treat every customer like a beloved family member or friend and find a way to say "yes" to our customers. It's important that we engage with every customer that enters our store, and follow the 10/4 rule. At the end of any interaction with a customer, we will offer a sincere "Thank you for your business!"
Passion: We have a passion for excellence and to be the best at what we do. We will seek product knowledge and commit to quality by believing in the Sendik's brand.
Nimbleness: Provide great solutions for our customers by exploring all possibilities and welcoming change. We will be quick to respond to our customers and use "Red Truck Service" when additional assistance is needed.
Work Experience
Duties/Responsibilities
  • Serve customers while modeling Sendik's culture and providing "best in class" customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
  • Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
  • Encourage customers to participate in our monthly charity partnerships and Red Bag Rewards program
  • Manage all areas of Customer Service, consistently leading by example and applying effective management techniques
  • Assist with opening and closing duties including, but not limited to, unlocking registers, balancing safe, reviewing daily schedule, settling drawers, and completing cleaning lists
  • Assist with completing lane audits by reviewing register balances to make sure all transactions are entered and accurate; investigate any discrepancies as they arise
  • Assist with monetary needs including, but not limited to, placing daily change orders, bank deposits and petty cash
  • Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as they arise
  • Assist with reviewing daily punches and making corrections as needed
  • Manage office supply ordering and inventory
  • Schedule break/meal times to ensure coverage throughout the day
  • Assist with answering phones and transferring calls
  • Oversee, manage and train associates; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback
  • Create and maintain schedule; including schedule changes and time-off requests
  • Communicate with Store Director/Assistant Store Director in regards to department conditions, associate relations, department hiring needs, associate accidents and other concerns as needed
  • Attend store-level management meetings
  • Participate in additional training and leadership activities as directed
  • Assist with store promotional sales events as needed
  • Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
  • Assist with all other Customer Service duties as needed

Qualifications:
  • Must be a minimum of 18 years of age due to handling wine and spirits
  • Prior experience in customer service, cash handling and leadership experience is required
  • Ability to successfully lead, coach, train, develop and motivate a team
  • Ability to provide clear direction and delegate responsibilities to a team after determining department needs
  • Strong understanding of department financials and the ability to manage budgets to meet financial goals
  • Ability to quickly adapt to changing conditions, priorities and circumstances
  • Ability to maintain composure, meet deadlines and work effectively under pressure
  • Ability to work effectively in a fast-paced environment
  • Excellent communication, organizational and planning skills
  • Ability to make independent decisions regarding department needs and priorities
  • Strong verbal and written communication skills
  • Strong sense of urgency, time management, prioritization and multitasking skills
  • Strong computer skills, working knowledge in Microsoft Office product suite and Google Products
  • Excellent attention to detail
  • Excellent problem-solving and conflict resolution skills

Apply