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Manager Hsn Customer Service Jobs in Racine, WI (NOW HIRING)

Poclain

Customer Service Manager

Sturtevant, WI · On-site

Customer Service Manager The Customer Service Manager plays a critical role in connecting customers, production, and supply chain operations to ensure outstanding service and reliable delivery. You ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

Daniels Health

Customer Service Manager

Sturtevant, WI · On-site

Manage a cross-functional customer service team, fostering accountability and collaboration * Support employee engagement and retention initiatives * Customer Experience & Communication * Oversee ...

BibliU

Customer Service Manager

Kenosha, WI · On-site

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue,Kenosha, Wisconsin53144 Contract type: Part-Time, Permanent Working hours:20 hours per week or ...

BibliU

Customer Service Manager

Kenosha, WI · On-site

$12/hr

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue, Kenosha, Wisconsin 53144 Contract type: Part-Time, Permanent Working hours: 20 hours per week ...

Meijer

Customer Service Manager

Oak Creek, WI · On-site

One year of management experience. * Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.

bibliu

Customer Service Manager

Kenosha, WI

$12/hr

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue,Kenosha, Wisconsin53144 Contract type: Part-Time, Permanent Working hours:20 hours per week or ...

Meijer, Inc.

Customer Service Manager

Oak Creek, WI · On-site

One year of management experience. * Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.

bibliu

Customer Service Manager

Kenosha, WI · On-site

$12/hr

Customer Service Manager Reports to: Store Manager Location: Gateway Technical College, 3520 30th Avenue, Kenosha, Wisconsin 53144 Contract type: Part-Time, Permanent Working hours: 20 hours per week ...

ULINE

Customer Service Department Manager

Racine, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Uline

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Kenosha, WI · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Waukegan, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

ULINE

Customer Service Department Manager

Gurnee, IL · On-site

$85K - $100K/yr

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

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Showing results 1-20

All JobsHsn Customer Service JobsManager Hsn Customer Service JobsManager Hsn Customer Service Jobs in Racine, WI

Manager Hsn Customer Service information

See Racine, WI salary details

$23K

$54.4K

$94.7K

How much do manager hsn customer service jobs pay per year?

As of Jul 30, 2026, the average yearly pay for manager hsn customer service in Racine, WI is $54,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $65,600.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and knowledge of customer service tools and analytics.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

How much does HSN pay to work from home?

HSN customer service managers working from home typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Compensation may also include performance bonuses and benefits, with remote roles often requiring strong communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations and organizational management.

What is the typical salary at HSN?

The salary for a Manager HSN Customer Service typically ranges from $50,000 to $70,000 annually, depending on experience and location. Managers in customer service roles often receive additional benefits such as health insurance and performance bonuses.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.
What are the most commonly searched types of Hsn Customer Service jobs in Racine, WI? The most popular types of Hsn Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Manager Hsn Customer Service jobs? Cities near Racine, WI with the most Manager Hsn Customer Service job openings:
Manager Hsn Customer Service jobs near you

Customer Service Manager

Amorim Cork Composites Inc

Trevor, WI • On-site

Full-time

Re-posted 7 days ago

Job description

Description:

The Customer Service Manager is responsible for leading and developing a high-performing customer service team within a manufacturing environment. This role will drive a culture centered on proactive problem-solving, solution-based interactions, and a deep understanding of customer production needs, order fulfillment, and supply chain dynamics. The ideal candidate brings strong CRM expertise, with SAP experience preferred, and the ability to align customer service operations with manufacturing processes and executive leadership priorities.

Key Responsibilities:

  • Lead, coach, and develop the customer service team to deliver responsive, accurate, and client-focused service in a manufacturing setting
  • Foster a culture that prioritizes ownership, urgency, and solution-oriented outcomes for customers with production-critical needs
  • Partner directly with the President to align customer service strategies with overall business and operational objectives
  • Serve as the key liaison between customer service, production, planning, and logistics to ensure accurate order processing and on-time delivery
  • Manage order lifecycle processes including order entry, scheduling coordination, status updates, and issue resolution
  • Analyze customer interactions, order trends, and service metrics to identify process improvement opportunities
  • Implement and optimize CRM systems to enhance customer visibility, communication, and service efficiency
  • Utilize SAP (preferred) to support order management, inventory visibility, and cross-functional coordination
  • Establish and monitor KPIs such as on-time delivery, order accuracy, response time, and customer satisfaction
  • Develop and maintain standard operating procedures (SOPs) aligned with manufacturing workflows
  • Act as escalation point for complex customer issues related to production delays, quality concerns, or supply disruptions
  • Collaborate with sales, operations, quality, and supply chain teams to deliver a seamless customer experience
  • Lead initiatives to improve customer retention, strengthen relationships, and support long-term business growth

Core Competencies:

  • Customer-Centric Mindset in a Production Environment
  • Cross-Functional Collaboration (Production, Planning, Logistics)
  • Strategic Thinking & Execution
  • Team Leadership & Development
  • Process Improvement & Systems Optimization
  • Solution-Oriented Problem Solving
  • Communication & Relationship Management

Work Environment & Expectations:

  • Fast-paced manufacturing environment requiring coordination across multiple departments
  • Regular interaction with executive leadership
  • High level of accountability for order accuracy, delivery performance, and customer satisfaction
  • Ability to manage competing priorities and respond quickly to production or supply chain changes


Success in This Role Looks Like:

  • A highly engaged, proactive, and solution-driven customer service team
  • Improved on-time delivery, order accuracy, and customer satisfaction metrics
  • Strong alignment between customer service, production, and business strategy
  • Increased customer trust through clear communication and reliable execution
Requirements:
  • Bachelor’s degree in Business Administration, Supply Chain, Operations, or related field preferred but not required (or equivalent experience)
  • 5+ years of experience in customer service leadership, preferably within manufacturing or industrial environments
  • Proven experience with CRM systems (required)
  • Experience with SAP or similar ERP systems in a manufacturing setting (preferred)
  • Strong understanding of order management, production scheduling, and supply chain processes
  • Demonstrated leadership, coaching, and team development skills
  • Excellent communication, problem-solving, and conflict resolution abilities
  • Data-driven mindset with the ability to analyze metrics and implement process improvements
  • Ability to work closely with executive leadership and influence strategic decisions
  • Experience managing customer expectations in environments with variable lead times or custom production