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Manager Hsn Customer Service Jobs in Appleton, WI

... manage and solicit business from key customer base by using daily available capacity. * Lead the organization toward tracking and monitoring various key factors: service, trailer needs, freight ...

... manage and solicit business from key customer base by using daily available capacity. * Lead the organization toward tracking and monitoring various key factors: service, trailer needs, freight ...

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

New

Role models outstanding customer service. * Creates a positive internal and external customer ... Partners with Management on Associate training needs to increase effectiveness * Ensures adherence ...

New

Customer Service Coordinator

Appleton, WI

$17.50 - $23/hr

Responsibilities include managing the equipment inventory, supplies and fleet vehicles, working ... The Customer Service Coordinator provides training and supports key daily office functions ...

Customer Service Coordinator

Appleton, WI

$17.50 - $23/hr

Responsibilities include managing the equipment inventory, supplies and fleet vehicles, working ... The Customer Service Coordinator provides training and supports key daily office functions ...

As a key member of our customer service department, this role will be responsible for maintaining ... Manage multiple priorities while maintaining accuracy and attention to detail. * Provide support to ...

As a key member of our customer service department, this role will be responsible for maintaining ... Manage multiple priorities while maintaining accuracy and attention to detail. * Provide support to ...

As a key member of our customer service department, this role will be responsible for maintaining ... Manage multiple priorities while maintaining accuracy and attention to detail. * Provide support to ...

As a key member of our customer service department, this role will be responsible for maintaining ... Manage multiple priorities while maintaining accuracy and attention to detail. * Provide support to ...

Customer Service Associate

De Pere, WI

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

De Pere, WI · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Oshkosh, WI · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Appleton, WI · On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Little Chute, WI · On-site

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Manager Hsn Customer Service information

See Appleton, WI salary details

$23.9K

$56.6K

$98.5K

How much do manager hsn customer service jobs pay per year?

As of Jul 30, 2026, the average yearly pay for manager hsn customer service in Appleton, WI is $56,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.

What is the highest paid customer service job?

The highest paid customer service roles are often executive positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive leadership experience, strategic skills, and knowledge of customer service tools and analytics.

What does a Manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

How much does HSN pay to work from home?

HSN customer service managers working from home typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Compensation may also include performance bonuses and benefits, with remote roles often requiring strong communication skills and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a Manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President, responsible for overseeing the entire customer service department and setting strategic goals. These roles often require extensive experience, leadership skills, and knowledge of customer relations and organizational management.

What is the typical salary at HSN?

The salary for a Manager HSN Customer Service typically ranges from $50,000 to $70,000 annually, depending on experience and location. Managers in customer service roles often receive additional benefits such as health insurance and performance bonuses.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are some common challenges faced by a Manager in HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.
What are the most commonly searched types of Hsn Customer Service jobs in Appleton, WI? The most popular types of Hsn Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Manager Hsn Customer Service jobs? Cities near Appleton, WI with the most Manager Hsn Customer Service job openings:

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Responsible for leading the Customer Service team and leading the daily operations of executing customer freight.  Responsible for exceeding customer expectations and growing revenue of existing accounts.  Work closely with external customers and internal operations group to support an efficient operation and provide additional value to our customers.  In addition to the customer operations, will be responsible for business development and revenue growth with strategic customers for PTI. 

Essential Functions/Specific Responsibilities:

  • Lead and develop process that allows PTI to manage and solicit business from key customer base by using daily available capacity.
  • Lead the organization toward tracking and monitoring various key factors: service, trailer needs, freight acceptance/decline, etc. for customers.
  • Understand how the individual customers measure PTI and develop processes to meet/exceed the customers’ expectations in those areas.
  • Responsible to manage and distribute various customer driven scorecards to Operations and PTI leadership, highlighting opportunities and improvement areas.
  • Work closely with sales to expand business revenue by exploring all dedicated, rail, and logistics opportunities with our key customers.
  • Lead the team toward meeting target load volumes with current customers.
  • Monitor and track loads to follow up with customers on any service issues.
  • Maintain knowledge of customer contractual agreements relative to trailer pools, accessorial charges, service reporting, etc.
  • Support Customer Service team daily functions as needed.
  • This role is required to be in the office 5 days a week and work during normal business hours.

 Skills Required for Success:

  • Decisiveness
  • Communication
  • Time Management
  • Self-Motivation
  • Teamwork
  • Conflict Resolution
  • Computer Expertise

 Education and Experience Requirements:

  • Minimum of an associate degree in a related field required.
  • Three or more years of transportation experience preferred.
  • Three to five leadership experience is required.

Why PTI?  Take a look at PTI’s advantages and apply today:

  • Excellent company culture
  • Comprehensive benefit package (medical, dental, vision, short-term disability, long-term disability, and life insurance)
  • Employer contributions to your Health Savings Account
  • 401k Retirement Savings with company match
  • Paid Time Off and company paid holidays
  • Drive Your Wellbeing Program (third party nurse partner available at no cost to you for financial, emotional, and physical wellbeing support)
  • Financial Counseling Program
  • Employee Assistance Program
  • Ongoing training and employee development opportunities
  • Education Assistance Program for master’s degree

A Dedicated Transportation Partner of the Green Bay Packers
At Paper Transport, we’re not just building careers, we’re building community. As a Dedicated Transportation Partner of the Green Bay Packers, we bring the same passion, teamwork, and commitment to excellence on the road as the Packers do on the field. Join a team that’s driving forward with purpose, pri


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About Paper Transport

Sourced by ZipRecruiter

Paper Transport is a for-hire truckload carrier that offers regional truckload, dedicated truckload, intermodal, and logistic services. Headquartered in De Pere, WI with multiple park locations/terminals throughout the Midwest and Southern United States, Paper Transport has experienced tremendous growth since its start in 1990 and now employs over 950 professional Class A CDL Truck Drivers along with over 200 driver support professionals. What Drives You? is what we’re known for here at Paper Transport. It’s the question we ask every employee and customer. Why? It’s because it’s not just about what you do, but why you do it. Knowing that allows us to sincerely help people get to where they want to be in life. Due to this philosophy, the focus at our transportation company isn’t just about hauling freight from here to there. It isn’t just about completing a task and making money. For us, the focus is people and our mission is to build a great place to work. We recognize that every person’s goals are different – they’re motivated by something truly unique to them. That’s why we work with each member of our team to understand their goals, hopes, and dreams, ensuring the Paper Transport family helps them succeed, be happy, and feel fulfilled.

Industry

Transportation and warehousing

Company size

501 - 1,000 Employees

Headquarters location

Green Bay, WI, US

Year founded

1990