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Manager Hsn Customer Service Jobs in Appleton, WI

Customer Service Representative

Neenah, WI ยท On-site

$16.50 - $22.50/hr

The position will report to a Customer Service Manager. Duties and Responsibilities: * Account & Service Support * Respond to customer inquiries related to orders, shipments, inventory, billing, and ...

Customer Service Coordinator

Appleton, WI ยท On-site

$17.50 - $23/hr

Responsibilities include managing the equipment inventory, supplies and fleet vehicles, working ... The Customer Service Coordinator provides training and supports key daily office functions ...

Customer Service Associate

Neenah, WI ยท On-site

$15 - $20.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Appleton, WI ยท On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

De Pere, WI ยท On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

De Pere, WI ยท On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Appleton, WI

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Appleton, WI ยท On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Appleton, WI ยท On-site

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Appleton, WI ยท On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Little Chute, WI

$14.25 - $19.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Neenah, WI

$15 - $20.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

New London, WI ยท On-site

$13.25 - $18.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

De Pere, WI ยท On-site

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Oshkosh, WI ยท On-site

$13.50 - $18.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

De Pere, WI

$14 - $19.25/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Appleton, WI ยท On-site

$13.75 - $19/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate

Neenah, WI ยท On-site

$15 - $20.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Showing results 21-40

Manager Hsn Customer Service information

See Appleton, WI salary details

$23.9K

$56.6K

$98.5K

How much do manager hsn customer service jobs pay per year?

As of Aug 20, 2026, the average yearly pay for manager hsn customer service in Appleton, WI is $56,591.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,300.00 per year, depending on experience, location, and employer.

What does a manager HSN Customer Service do?

A Manager HSN Customer Service oversees the customer service operations for HSN (Home Shopping Network). They are responsible for leading teams, ensuring high-quality customer interactions, resolving escalated issues, and implementing strategies to improve customer satisfaction. The manager also monitors performance metrics, provides training and development, and works to enhance the overall customer experience. Their role is critical in maintaining HSN's reputation and ensuring customers have a positive shopping experience.

What are the key skills and qualifications needed to thrive as a manager HSN Customer Service, and why are they important?

To thrive as a Manager HSN Customer Service, you need strong leadership abilities, in-depth knowledge of customer service principles, and prior experience in team management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, call center systems, and performance management tools is typically required, along with knowledge of HSN's products and processes. Outstanding communication, conflict resolution, and motivational skills help foster a positive team environment and ensure top-tier customer experiences. These competencies are crucial for driving team performance, maintaining customer satisfaction, and achieving business goals in a competitive retail environment.

What are some common challenges faced by a manager HSN Customer Service, and how can they be addressed?

As a Manager in HSN Customer Service, common challenges include balancing high customer expectations with operational efficiency, managing a diverse team, and adapting to rapidly changing technology and product offerings. Addressing these challenges often involves fostering clear communication, providing ongoing training for team members, and implementing customer feedback systems to enhance service quality. Building strong interdepartmental relationships also helps managers resolve complex customer issues more effectively and supports a positive team environment.

What is the difference between Manager Hsn Customer Service vs Customer Service Supervisor?

AspectManager Hsn Customer ServiceCustomer Service Supervisor
ResponsibilitiesOversees customer service operations, develops strategies, manages teams, and handles escalations.Supervises daily customer service activities, trains staff, and ensures quality service.
Required CredentialsTypically requires experience in customer service, leadership skills, and sometimes a managerial certification.Experience in customer service, leadership abilities, and team management skills.
Work EnvironmentOffice setting, often in a corporate or retail environment, with strategic planning duties.Call centers or retail outlets, focusing on team supervision and customer interactions.

The main difference is that the Manager Hsn Customer Service focuses on strategic oversight and management of customer service teams, while the Customer Service Supervisor handles daily team supervision and operational tasks. Both roles require customer service experience and leadership skills, but the manager position involves higher-level planning and decision-making.

What are the most commonly searched types of Hsn Customer Service jobs in Appleton, WI?

The most popular types of Hsn Customer Service jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Manager Hsn Customer Service jobs?

Cities near Appleton, WI with the most Manager Hsn Customer Service job openings:

Customer Service Representative

Warehouse Specialists

Neenah, WI โ€ข On-site

$16.50 - $22.50/hr

Other

Posted 7 days ago


Job description

Customer Service Representative

The Customer Service Representative supports day-to-day customer account activity by coordinating orders, shipments, and service requests between customers, warehouse operations, and internal service teams. This role helps ensure customer requirements are communicated clearly, operational processes run smoothly, and issues are resolved quickly and accurately. This position is in-office in Neenah, Wisconsin, and the shift is 10:00 AM - 6:30 PM, Monday - Friday. The position will report to a Customer Service Manager.

Duties and Responsibilities:

  • Account & Service Support
    • Respond to customer inquiries related to orders, shipments, inventory, billing, and service requests.
    • Maintain positive customer relationships through professional and timely communication.
    • Research and resolve customer issues by coordinating with internal teams.
  • Order & Shipment Coordination
    • Enter and maintain customer order information within operational systems.
    • Coordinate shipment details with warehouse teams, carriers, and transportation partners.
    • Ensure customer shipping requirements, documentation, and timelines are met.
  • Cross-Functional Coordination
    • Serve as a liaison between customers, centralized customer service teams, and site operations.
    • Communicate customer requests, changes, and service expectations to warehouse personnel.
    • Collaborate with operations and transportation teams to resolve service or fulfillment issues.
  • Documentation Management
    • Maintain accurate order, shipment, and customer information across operational systems, including WMS, OMS, and customer portals.
    • Support reporting and documentation related to customer orders, shipments, and billing activity.
  • Customer Onboarding Support (as assigned)
    • Support onboarding activities for new customers by coordinating account setup, operational requirements, and service expectations.
    • Provide proactive communication and coordination to ensure new customers receive a high-touch service experience during initial implementation and onboarding.

Required Knowledge, Skills, and Abilities:

  • Enjoys contact with customers via phone, e-mail, or in person.
  • Requires strong organizational, problem-solving, multi-tasking, and decision-making skills.
  • Strong computer skills and working knowledge of MS Word, Excel, and Outlook.
  • Must be reliable and a team player.
  • Must demonstrate exceptional customer focus and sense of urgency.
  • Bilingual speaking capabilities a plus.

Preferred Education and Experience:

  • High School diploma
  • 1-3 years of customer service, administrative assistant, or data entry experience
  • Background in warehousing or inventory management a plus