Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
Customer Service Manager
Hurricane, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
Customer Service Manager
Hurricane, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
Customer Service Manager
Cedar City, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
Customer Service Manager
Cedar City, UT · On-site
Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Supervising crew members and Team Trainers in a way that maximizes retention. * Helping to execute ...
Customer Service Manager
Durham, NC · On-site
... maximizing sales and building business for years to come. Responsibilities * Follow Carlie C's ... Customer Service Manager. Qualifications * Prior experience for this position is preferred.
Customer Service Manager
Durham, NC · On-site
... maximizing sales and building business for years to come. Responsibilities * Follow Carlie C's ... Customer Service Manager. Qualifications * Prior experience for this position is preferred.
WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST * Leading a team of representatives using ... People who do well in this role are strong problem solvers who can manage difficult conversations ...
WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST * Leading a team of representatives using ... People who do well in this role are strong problem solvers who can manage difficult conversations ...
... TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more ...
... TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more ...
Wound Care Nurse
Arlington, TX · On-site
Maintains positive relationships with all customers. Maintains a positive attitude and remains ... Collaborates as needed with other healthcare providers, referral sources, Center Manager, HBO ...
Wound Care Nurse
Arlington, TX · On-site
Maintains positive relationships with all customers. Maintains a positive attitude and remains ... Collaborates as needed with other healthcare providers, referral sources, Center Manager, HBO ...
Goodwill of Southern Nevada is always looking for great Customer Service Managers to work at our ... Maximizes sales performance through proper rotation, display, signage, and inventory of processed ...
Goodwill of Southern Nevada is always looking for great Customer Service Managers to work at our ... Maximizes sales performance through proper rotation, display, signage, and inventory of processed ...
Customer Service Specialist
Brooklyn Park, MN · On-site
$17.75 - $23.50/hr
... and offer resolutions on time to maximize customer satisfaction. Essential Functions ... Ability to work independently with strong time-management and organization skills. * Experience in ...
Customer Service Specialist
Brooklyn Park, MN · On-site
$17.75 - $23.50/hr
... and offer resolutions on time to maximize customer satisfaction. Essential Functions ... Ability to work independently with strong time-management and organization skills. * Experience in ...
Description Customer Service Manager- Opry Mills Mall Join the Boot Factory Outlet Team! At Boot ... maximum productivity. * Assist with daily store operations, including opening and closing ...
Description Customer Service Manager- Opry Mills Mall Join the Boot Factory Outlet Team! At Boot ... maximum productivity. * Assist with daily store operations, including opening and closing ...
The ideal technicianprovides outstanding customer service to patients, patient family members ... We are the leader in the development and management of comprehensive wound healing and Amputation ...
The ideal technicianprovides outstanding customer service to patients, patient family members ... We are the leader in the development and management of comprehensive wound healing and Amputation ...
... to HBO Max Basic With Ads and discovery+. Our service also includes 100+ free channels and premium ... manage applications for this role. Automated features (i) assess the skills, experience, and ...
Quick apply
... to HBO Max Basic With Ads and discovery+. Our service also includes 100+ free channels and premium ... manage applications for this role. Automated features (i) assess the skills, experience, and ...
Customer Service Manager
Lincoln, ME · On-site
POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to ... and maximizing the profitability of the restaurant What you can expect Shift Leaders are an ...
Customer Service Manager
Lincoln, ME · On-site
POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to ... and maximizing the profitability of the restaurant What you can expect Shift Leaders are an ...
Customer Service Manager
Bangor, ME · On-site
POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to ... and maximizing the profitability of the restaurant What you can expect Shift Leaders are an ...
Customer Service Manager
Bangor, ME · On-site
POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to ... and maximizing the profitability of the restaurant What you can expect Shift Leaders are an ...
Ad Partnerships Manager
New York, NY · On-site
... HBO Max Basic With Ads and discovery+. Our extensive library boasts over 85,000 titles, and our ... manage applications for this role. Automated features (i) assess the skills, experience, and ...
Ad Partnerships Manager
New York, NY · On-site
... HBO Max Basic With Ads and discovery+. Our extensive library boasts over 85,000 titles, and our ... manage applications for this role. Automated features (i) assess the skills, experience, and ...
Customer Service Manager
Hamilton, OH · On-site
POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to ... and maximizing the profitability of the restaurant What you can expect Shift Leaders are an ...
Customer Service Manager
Hamilton, OH · On-site
POSITION OVERVIEW • As a Restaurant Customer Service Manager, your primary responsibility is to ... and maximizing the profitability of the restaurant What you can expect Shift Leaders are an ...
Customer Service Mgr
Hialeah, FL · On-site
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while ... Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering ...
Customer Service Mgr
Hialeah, FL · On-site
Customer Service Manager Job Purpose Job Summary Creates an outstanding customer experience while ... Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering ...
Manager Hbo Max Customer Service information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do manager hbo max customer service jobs pay per year?
What is the difference between Manager Hbo Max Customer Service vs Customer Service Supervisor?
| Aspect | Manager Hbo Max Customer Service | Customer Service Supervisor |
|---|---|---|
| Credentials | Typically requires leadership experience, industry knowledge, and sometimes a bachelor's degree | Often requires customer service experience, leadership skills, and relevant certifications |
| Work Environment | Oversees customer service teams, manages escalations, and develops strategies within a media streaming company | Supervises daily customer service operations, trains staff, and ensures quality service in a call center or support center |
| Employer & Industry | Media/Entertainment industry, specifically streaming services like HBO Max | Customer service departments across various industries, including media, retail, and telecom |
The main difference is that the Manager Hbo Max Customer Service holds a higher-level leadership role focused on strategic management and team oversight within HBO Max, while the Customer Service Supervisor handles daily operations and staff supervision. Both roles require customer service experience, but the manager position involves broader responsibilities and strategic planning.
What cities are hiring for Manager Hbo Max Customer Service jobs?
Cities with the most Manager Hbo Max Customer Service job openings:
What are the most commonly searched types of Hbo Max Customer Service jobs?
The most popular types of Hbo Max Customer Service jobs are:
What states have the most Manager Hbo Max Customer Service jobs?
States with the most job openings for Manager Hbo Max Customer Service jobs include:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 28 days ago
Wendy's rating
4.7
Based on 2,341 frontline employees who took The Breakroom Quiz
79th of 106 rated fast food restaurants
Job description
As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk to Me) in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other restaurant management to identify specific opportunities for optimizing and maximizing the profitability of the restaurant.
Responsibilities include:
- Training, monitoring and reinforcing food safety procedures to crew members.
- Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift, and verifying cash at close.
- Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan.
- Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period.
- Perform walk throughs throughout shift with specific focus on items that impact Speed and Friendliness.
- Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency.
- Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc. Supervising crew members and Team Trainers in a way that maximizes retention.
- Helping to execute appropriate shift-specific procedures according to the Daily Operations Plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
- Executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members.
- Conducting regular table visits to gain feedback on customer experience and coaching crew members based on findings.
- Running and analyzing Voice of the Customer reports to diagnose Speed and Friendliness opportunities. Take appropriate action with crew members to improve performance and celebrate wins.
- Navigating the Voice of the Customer dashboard and checking, resolving and closing the loop on customer alerts, cases and comments.
- Reviewing and maintaining Throughput Tracking charts to identify opportunities in Speed of Service.
- Assisting General Manager in maintaining labor budgets by utilizing forecasts, hourly sales readings and daily variance reports to adjust labor as needed.
- Assisting General Manager with completing weekly crew schedules.
- Assisting the General Manager in screening applications and conducting crew interviews.
- Assisting General Manager with maintaining and updating Restaurant Communication Board.
What you can expect
- Direct Deposit
- Free Meals
- Pay for Grades--we pay you for being an excellent student!
- Paid Vacation
- Annual Performance Review and Performance Based Wage Increases
- Quarterly Bonuses based on restaurant performance
- Medical, Dental and Vision Benefits
- On the Job Training
- Advancement Opportunities
- Fun, Recognition and Team Environment
- 401(k) - not matched
- Shoe Credits
What we expect from you
- High School Diploma or GED.
- Must be 18 years of age.
- Must be able to pass criminal background check and drug screening.
- One or more years of restaurant experience preferred.
- Ability to multi-task while maintaining composure and give sound advice and direction.
- Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
- Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues.
- Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures.
- Must be able to stand for prolonged periods of time.
- Ability and willingness to wear a headset.
- Physical ability to lift (up to 25-50 pounds as necessary), reach, push, pull, bend kneel and stoop.
- Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week.
- May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate.
- Must have or be willing to obtain ServSafe certification.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
About Wendy's
Sourced by ZipRecruiter
Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.
Industry
Food services and drinking places
Company size
10,000+ Employees
Headquarters location
Dublin, OH, US
Year founded
1969