Microsoft 365 Engineer
Port Austin, MI · On-site
Entra ID; PowerShell; etc. • M365 Tenant Administration o Manage and maintain M365 security ... Preferred Qualifications • Experience with SAM tools (e.g., Snow, Flexera, ServiceNow). • ...
Microsoft 365 Engineer
Port Austin, MI · On-site
Entra ID; PowerShell; etc. • M365 Tenant Administration o Manage and maintain M365 security ... Preferred Qualifications • Experience with SAM tools (e.g., Snow, Flexera, ServiceNow). • ...
Manager Flexera Software information
What is the difference between Manager Flexera Software vs Software Asset Manager?
| Aspect | Manager Flexera Software | Software Asset Manager |
|---|---|---|
| Certifications | Flexera certifications, IT asset management certifications | ITAM certifications, Certified Software Asset Manager (CSAM) |
| Work Environment | Tech-focused, software management teams | IT departments, software procurement and compliance teams |
| Industry Usage | Technology, software licensing, enterprise IT | Corporate IT, software licensing, compliance roles |
The Manager Flexera Software typically oversees software license management using Flexera tools, focusing on software optimization and compliance. The Software Asset Manager handles broader IT asset management, including procurement, inventory, and compliance. While both roles require IT asset management knowledge and certifications, the Manager Flexera Software specializes in Flexera platform expertise, whereas the Software Asset Manager has a wider scope across IT assets.
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Microsoft 365 Engineer
Port Austin, MI • On-site
iTek People, Inc.
Other
Posted 13 days ago
Job description
Position: Microsoft 365 Engineer
Location: Austin, TX 78744
Experience: 14+ Years
Employment: W2/C2C
Work Model: Onsite
Location: Austin, TX 78744
Experience: 14+ Years
Employment: W2/C2C
Work Model: Onsite
• User Support
o Issue resolution and support for all M365 services.
o Troubleshoot system issues, and knowledgeable utilizing Office 365 tools
o Escalation point, for complex technical issues unresolved by Service Desk
• Analysis & Reporting
o Analyze usage, performance, and audit reports to identify trends and potential problems.
o Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution.
o Familiarity with Active Directory; Entra ID; PowerShell; etc.
• M365 Tenant Administration
o Manage and maintain M365 security policies and compliance requirements.
o Create and maintain documentation related to M365 services, policies, procedures, and system configurations.
o Participate in planning and implementation of IT projects related to M365 services.
• Collaboration
o Work with business units to gather requirements and implement solutions that improve productivity.
o Administer Microsoft 365 service offerings, ensuring email, collaboration tools, and productivity software function effectively.
• Process Improvement
o Automation solutions, powered by scripting languages like PowerShell, streamline repetitive tasks. Comprehensive documentation of configurations, processes, and best practices is maintained
Minimum Qualifications
Years Skills/Experience
7- Experience administering M365 environments in a large organization.
7- Experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive.
7- Experience implementing governance and compliance policies in a public sector or regulated environment.
• Troubleshooting, communication, problem-solving, security best practices, understanding M365 services (Exchange, Teams, SharePoint, OneDrive, Viva).
• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Ability to create technical documentation and deliver user training.
• Strong collaboration skills and experience working with cross-functional IT teams.
Preferred Qualifications
• Experience with SAM tools (e.g., Snow, Flexera, ServiceNow).
• Knowledge of Microsoft 365 and Azure licensing models.
• Familiarity with compliance frameworks and audit processes.
o Issue resolution and support for all M365 services.
o Troubleshoot system issues, and knowledgeable utilizing Office 365 tools
o Escalation point, for complex technical issues unresolved by Service Desk
• Analysis & Reporting
o Analyze usage, performance, and audit reports to identify trends and potential problems.
o Act as a liaison between end users and higher-tier support teams, ensuring clear communication and prompt issue resolution.
o Familiarity with Active Directory; Entra ID; PowerShell; etc.
• M365 Tenant Administration
o Manage and maintain M365 security policies and compliance requirements.
o Create and maintain documentation related to M365 services, policies, procedures, and system configurations.
o Participate in planning and implementation of IT projects related to M365 services.
• Collaboration
o Work with business units to gather requirements and implement solutions that improve productivity.
o Administer Microsoft 365 service offerings, ensuring email, collaboration tools, and productivity software function effectively.
• Process Improvement
o Automation solutions, powered by scripting languages like PowerShell, streamline repetitive tasks. Comprehensive documentation of configurations, processes, and best practices is maintained
Minimum Qualifications
Years Skills/Experience
7- Experience administering M365 environments in a large organization.
7- Experience with Microsoft 365 tools including Power Automate, Power Apps, Teams, and OneDrive.
7- Experience implementing governance and compliance policies in a public sector or regulated environment.
• Troubleshooting, communication, problem-solving, security best practices, understanding M365 services (Exchange, Teams, SharePoint, OneDrive, Viva).
• Excellent analytical and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Ability to create technical documentation and deliver user training.
• Strong collaboration skills and experience working with cross-functional IT teams.
Preferred Qualifications
• Experience with SAM tools (e.g., Snow, Flexera, ServiceNow).
• Knowledge of Microsoft 365 and Azure licensing models.
• Familiarity with compliance frameworks and audit processes.