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Manager External Communications Jobs in Rochester, NY

Hankey Group External

Area Sales Manager

Rochester, NY · On-site

$54K - $125K/yr

What is it like being part of our External Sales Team? New Hire training is provided to ensure your ... Present and communicate company products and services to all levels of management within ...

Iberdrola

Manager - Document Control

Rochester, NY · On-site

Customer Centric (internal and/or external) * Communication * Collaboration * Leadership (people managers/leaders) #LI-OFFICE #LI-ER1 Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please ...

Iberdrola

Manager - Document Control

Rochester, NY · Hybrid

Customer Centric (internal and/or external) * Communication * Collaboration * Leadership (people managers/leaders) #LI-OFFICE #LI-ER1 Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please ...

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Manager External Communications information

See Rochester, NY salary details

$40.5K

$84.7K

$143.6K

How much do manager external communications jobs pay per year?

As of May 28, 2026, the average yearly pay for manager external communications in Rochester, NY is $84,713.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $96,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Manager of External Communications, and why are they important?

To thrive as a Manager of External Communications, you need expertise in public relations, media strategy, and content development, typically supported by a degree in communications, journalism, or a related field. Familiarity with media monitoring tools, press release distribution platforms, and crisis communication systems is essential. Exceptional written and verbal communication, strategic thinking, and relationship-building are vital soft skills for this role. These capabilities ensure effective brand representation, protect organizational reputation, and foster strong media and stakeholder relationships.

How does a Manager of External Communications typically collaborate with other departments within an organization?

A Manager of External Communications regularly works closely with departments such as marketing, public relations, legal, and executive leadership to ensure that all external messaging aligns with the organization’s goals and policies. They often coordinate with subject matter experts to develop press releases, manage media inquiries, and support crisis communications. Effective collaboration is essential, as messaging must be consistent, compliant, and reflective of the company’s values across all channels. This cross-functional teamwork fosters stronger brand reputation and enables swift, unified responses to external events.

What does a Manager of External Communications do?

A Manager of External Communications is responsible for shaping and conveying an organization's messages to the public, media, stakeholders, and sometimes investors. This role involves creating press releases, managing media inquiries, developing communication strategies, and building relationships with journalists and external partners. The goal is to ensure the organization's reputation is positive and its messaging is consistent across all channels. They may also handle crisis communications and coordinate public relations campaigns.

What jobs make $3,000 a month without a degree?

For a Manager External Communications role, earning around $3,000 a month without a degree is uncommon, as such positions typically require relevant experience and education. However, entry-level roles in sales, customer service, or administrative support can sometimes reach this income level with commissions or overtime. Many jobs in trades, such as skilled labor or delivery services, also offer similar earnings without requiring a degree, especially with experience and certifications.

What is the difference between Manager External Communications vs Public Relations Manager?

AspectManager External CommunicationsPublic Relations Manager
CredentialsBachelor's in Communications, Marketing, or related field; relevant certificationsBachelor's in Communications, Public Relations, or related; certifications like APR
Work EnvironmentCorporate offices, marketing departments, communication teamsPR agencies, corporate communications, media outlets
Employer & Industry UsageUsed across industries for corporate messaging and brandingCommon in PR firms, corporate sectors, and non-profits
Search & Comparison IntentOften compared for internal/external communication rolesCompared for media relations and reputation management

While both roles focus on communication strategies, the Manager External Communications primarily manages corporate messaging and external stakeholder engagement, whereas the Public Relations Manager concentrates on media relations, reputation management, and public image. The roles often overlap but differ in scope and focus within organizational communication functions.

What are popular job titles related to Manager External Communications jobs in Rochester, NY? For Manager External Communications jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Manager External Communications jobs in Rochester, NY look for? The top searched job categories for Manager External Communications jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Manager External Communications jobs? Cities near Rochester, NY with the most Manager External Communications job openings:
Manager External Communications jobs near you
Technical Communications Specialist/ Technical Writer

Technical Communications Specialist/ Technical Writer

Caresoft

Rochester, NY • Hybrid

Other

Posted 29 days ago

Job description

Title: Technical Communications Specialist
Duration: 12 Months
Location: Rochester NY
Work model: Hybrid 2 days in office and 3 days REMOTE
Description:
Produces technical publications and communications to support the safe and effective use and servicing of client's Products.
Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats.
Gathers and organizes technical information from various sources.
Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
Reviews and analyses publication/labelling effectiveness and efficiency including verification/validation.
Follows established change control procedures.
Ensures publications adhere to established standards of style and format and meet regulatory requirements.
Reviews published materials and recommended revisions or changes in scope, format, and content.
Adheres to project timelines and communicates/escalates potential impacts to project schedules.
Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
Participates in special projects as assigned.
Perform other work-related duties as assigned.
Responsibilities:
Internal:
Technical Subject Matter Experts in Research & Development, Technical Support, Regulatory Affairs, Quality and Compliance,
Product Management/Marketing, Post Market Risk Management (PMRM), Information Technology (IT)
External:
Illustrators, Translation Vendors, Print/Media Vendors, External Manufacturers (OEMs)
Skills Required:
A minimum of an associate's degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required.
A minimum of 3 years of relevant work experience is required.
The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management.
Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines.
Excellent written and verbal communications skills and strong computer skills are required.
Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring.
Preferred Skills:
A bachelor's degree is preferred.
Experience working in a regulated environment
Experience with content management systems, CSS and system design
Knowledge of animation tools and Java scripting
Experience working with translated publications
Experience in website design/authoring tools

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