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Manager End User Computing Jobs in Dallas, TX (NOW HIRING)

Exeter Finance

Senior Service Desk Specialist

Irving, TX

$31 - $42.95/hr

Job Summary Delivers advanced, high-touch technical support across end-user computing environments ... Manage ticket queues, prioritize incidents, and ensure SLA adherence; serve as a senior escalation ...

Netrio

End User Engineer

Mckinney, TX · On-site

What you'll do • Self-starter with the ability to resolve issues end-to-end with minimal ... We serve over 1,000 clients across industries with services including managed IT, cybersecurity, ...

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All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Dallas, TX

Manager End User Computing information

See Dallas, TX salary details

$74.2K

$118.8K

$155.3K

How much do manager end user computing jobs pay per year?

As of Aug 11, 2026, the average yearly pay for manager end user computing in Dallas, TX is $118,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,200.00 and $115,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Dallas, TX? For Manager End User Computing jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Dallas, TX look for? The top searched job categories for Manager End User Computing jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Manager End User Computing jobs? Cities near Dallas, TX with the most Manager End User Computing job openings:
Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Dallas, TX as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $118,795 per year, or $57.1 per hour.

IT - Technology Lead | EUC-Patching_and_Distribution | SCCM

Spruce Infotech

Richardson, TX • On-site

Full-time

Re-posted 24 days ago

Job description

Job Title: Senior End-User Computing (EUC) / Workplace Services Specialist - Battery Performance & Imaging Optimization
Work Location : RichardsonTX75082
XXX
Contract duration: 2
Target Start Date : 01 Jun 2026
Does this position require Visa independent candidates only? YES
**FULL TIME ONSITE**
Job Details:
Must Have Skills
Imaging OSD
Strong EUC experience Windows power management expertise
SCCM co management
Primary Skills (Mandatory / Critical)
These skills are essential for successful delivery.
• Strong hands-on experience in End-User Computing (EUC) / Workplace Services
• Deep expertise in Windows OS power management, background services, and battery performance behavior
• Proven experience with enterprise software imaging and post-imaging performance analysis
• Hands-on experience with SCCM and Co-Management workloads (application deployment, agent behavior, policies)
• Ability to conduct controlled technical testing and comparative analysis (factory image vs enterprise image)
• Experience analyzing endpoint agents (security, monitoring, management) for system and battery impact.
• Strong analytical and problem-solving skills with evidence-based root cause analysis.
• Ability to work on-site in a lab environment and independently drive technical investigations.
• Strong documentation skills for producing executive- and stakeholder-ready reports.
Detailed Job Description
Customer is seeking a Senior EUC / Workplace Services Specialist to support a software-driven investigation and optimization initiative addressing widespread battery drain issues on Dell laptop models deployed with the Client's Customized OS image. This role will focus on Operating System (OS) software imaging, application behavior, power policy configuration, and driver optimization, working closely with application owners, OEM partners, and program leadership.
The role is high visibility, driven by executive escalation, and requires hands-on lab testing, strong analytical skills, and structured documentation.
Key Responsibilities
Battery Drain Analysis & Validation
• Conduct controlled battery drain testing comparing Client's Customized OS images against factory OEM images under similar usage conditions.
• Validate battery performance issues across multiple Dell device models, including devices with and without dedicated GPUs.
• Ensure findings clearly differentiate software-related causes from hardware-related factors.
Software Image & Application Analysis
• Analyze standard applications and agents deployed via the Client's Customized OS image for power consumption impact, including endpoint security, management, and productivity tools.
• Assess application behavior such as scan intervals, polling frequency, background services, and agent workloads.
• Partner with application owners to review configuration settings and identify safe optimization opportunities.
Power Policy, Driver, and OEM Optimization
• Review and assess OS-level power policies, SCCM/co-management workloads, and endpoint configurations.
• Evaluate BIOS, firmware, and driver versions in collaboration with Dell/OEM partners and recommend optimizations where applicable.
• Ensure changes do not compromise security, compliance, or core user experience.
Documentation & Executive-Ready Reporting
• Document test methodologies, findings, root causes, and model-specific observations.
• Produce clear, actionable recommendations for power, policy, and configuration improvements.
• Support leadership and stakeholder discussions with evidence-based findings.
Collaboration & Escalation Support
• Work closely with program leadership, security teams, application owners, and OEM partners.
• Support validation, escalation, and controlled rollout of proposed optimizations once approved.
In-Scope Focus Areas
• Software imaging and configuration analysis
• Application-level power consumption review
• SCCM / co-management workload optimization
• OS power policy and driver-level recommendations
• OEM collaboration for BIOS/driver alignment
Out-of-Scope
• Hardware or battery replacement
• Source code changes or application redevelopment.
• Core infrastructure redesign.
• Device procurement or refreshing decisions.
Primary Skills (Mandatory / Critical)
These skills are essential for successful delivery.
• Strong hands-on experience in End-User Computing (EUC) / Workplace Services
• Deep expertise in Windows OS power management, background services, and battery performance behavior
• Proven experience with enterprise software imaging and post-imaging performance analysis
• Hands-on experience with SCCM and Co-Management workloads (application deployment, agent behavior, policies)
• Ability to conduct controlled technical testing and comparative analysis (factory image vs enterprise image)
• Experience analyzing endpoint agents (security, monitoring, management) for system and battery impact.
• Strong analytical and problem-solving skills with evidence-based root cause analysis.
• Ability to work on-site in a lab environment and independently drive technical investigations.
• Strong documentation skills for producing executive- and stakeholder-ready reports.
Minimum years of experience
8-10 years
Certifications Needed :No
Top 3 responsibilities you would expect the Subcon to shoulder and execute
Conduct controlled battery drain testing comparing Clients Customized OS images against factory OEM images under similar usage conditions
Validate battery performance issues across multiple Dell device models, including devices with and without dedicated GPUs
Ensure findings clearly differentiate softwarerelated causes from hardwarerelated factors
Interview Process (Is face to face required?)
Yes
Any additional information you would like to share about the project specs/ nature of work
Analyze standard applications and agents deployed via the Clients Customized OS image for power consumption impact, including endpoint security, management, and productivity tools

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