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Manager End User Computing Jobs in Pennsylvania (NOW HIRING)

Gentex Corp

End User Support Analyst

Simpson, PA · On-site

We are seeking an End User Support Analyst to support and administer our modern endpoint ... Manage compliance policies, configuration profiles, security baselines, and app deployments

Gentex Corp.

End User Support Analyst

Simpson, PA · On-site

We are seeking an End User Support Analyst to support and administer our modern endpoint ... Manage compliance policies, configuration profiles, security baselines, and app deployments

Reed Smith US

Desktop Engineer

Pittsburgh, PA · On-site

The Desktop Engineer is responsible for the development, management, and optimization of end-user computing technologies across physical and virtual platforms. This includes, as applicable, desktop ...

Robert Half

Deployment Engineer

Reading, PA · On-site

$24 - $26/hr

Coordinate with internal teams to manage user provisioning and access through Active Directory ... Hands-on experience deploying and supporting desktops, mobile devices, or end-user computing ...

Scott Electric Corporation

IT Tech 1

Greensburg, PA · On-site

This role troubleshoots issues to resolution with end user computing devices and productivity applications. Technical Support Specialists manage their workload through the IT Service Management ...

Kennametal, Inc.

IT Analyst

Latrobe, PA · On-site

This position will also provide computing system hardware and software end user support, configure ... Prioritize and manage workflow to ensure a "customer first" attitude and experience * Make the end ...

New

Kennametal, Inc.

IT Analyst

Latrobe, PA

This position will also provide computing system hardware and software end user support, configure ... Prioritize and manage workflow to ensure a "customer first" attitude and experience * Make the end ...

New

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All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Pennsylvania

Manager End User Computing information

See Pennsylvania salary details

$75.2K

$120.4K

$157.4K

How much do manager end user computing jobs pay per year?

As of Aug 6, 2026, the average yearly pay for manager end user computing in Pennsylvania is $120,376.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,800.00 and $116,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Pennsylvania? For Manager End User Computing jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Pennsylvania look for? The top searched job categories for Manager End User Computing jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Manager End User Computing jobs? Cities in Pennsylvania with the most Manager End User Computing job openings:
Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Pennsylvania as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $120,376 per year, or $57.9 per hour.

Entry Level - Customer Support Engineer - Greensburg

Live! Casino Pittsburgh

Greensburg, PA

Full-time

Re-posted 24 days ago

Job description

This is an on-site position

Schedule: Tuesday - Saturday 3pm - 11pm

Why We Need Your Talents:

The Customer Support Team works directly with Live! Team members, providing world class customer service and support. We are the “go to” people for internal and external inquiries. Working to resolve customer issues is our first priority. This is an introductory position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. The Customer Support Engineer I is the first point of contact for all issues reported by both external and internal customers. This position requires strong communication skills and both technical and customer service skills to diagnose and resolve the issue.


Where You'll Make an Impact:

  • Create and/or update SOPs with other Engineers
  • Perform basic to occasionally moderately complex troubleshooting and repair activities typically associated in an end-user environment, including but not limited to PCs, desktops, laptops, tablets, mobile phones, kiosks and printers
  • Provide support to client identified VIPs
  • Respond to management requests including installing new PC equipment, providing end-user desk side support and other related activities
  • Perform/Install/Move/Add or Change (IMAC) activities
  • Perform all assigned desk-side support activities
  • Display outstanding technical and professional services skills at all times
  • Meet established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
  • Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
  • Understand and follow all documented service operations policies and procedures
  • Other duties or certifications may be assigned to meet business needs.

Skills to Help You Succeed:

  • Maintain and or achieve all required OEM Certifications as directed by Management
  • A+ certification is preferred
  • Knowledge of relevant software and hardware systems
  • Experience supporting Microsoft Technologies (Office 365, Desktop Windows 10, Server 2008, Server 2010, Active Directory, SCCM, MDM) or VMWARE server virtualization technologies preferred
  • Understanding of ITIL IT support methodologies preferred - especially support for support of processes involving ticket creation/prioritization, documentation of problem resolutions and closing of tickets per SOP and leadership guidance
  • Experience with BMC Footprints support ticket management system preferred
  • Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.
  • May require additional customer-specific certifications or training as required

 

 


Must-Haves:

  • Technical school certification preferred or equivalent of one (1) to three (3) years of relevant IT Help Desk or customer support experience

Physical Requirements:

  • Sitting 25%
  • Walking 50%
  • Standing 25%
  • Lifting up to 60 lbs. 60 – 100 with assistance
  • Pulling and bending
  • Repetitive Keyboarding

Working Conditions:

  • 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.

Apply