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Manager End User Computing Jobs in Massachusetts

Enterprise Account Executive- Northeast

Boston, MA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership. * Evangelize Nexthink's value ...

Enterprise Account Executive

Boston, MA ยท Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership. * Evangelize Nexthink's value ...

Enterprise Account Executive

Boston, MA ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership. * Evangelize Nexthink's value ...

Enterprise Account Executive- Northeast

Boston, MA ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership. * Evangelize Nexthink's value ...

Lab Computing Technician

Waltham, MA

$20.50 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the end-user desktop including, but not limited to, troubleshooting issues, implementing ... Can manage multiple projects / tickets simultaneously * Quicky diagnose issues and work to resolve

Lab Computing Technician

Waltham, MA ยท On-site

$20.50 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the end-user desktop including, but not limited to, troubleshooting issues, implementing ... Can manage multiple projects / tickets simultaneously * Quicky diagnose issues and work to resolve

Lab Computing Technician

Waltham, MA ยท On-site

$20.50 - $27.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the end-user desktop including, but not limited to, troubleshooting issues, implementing ... Can manage multiple projects / tickets simultaneously * Quicky diagnose issues and work to resolve

Lab Computing Technician

Framingham, MA

$19.50 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the end-user desktop including, but not limited to, troubleshooting issues, implementing ... Can manage multiple projects / tickets simultaneously * Quicky diagnose issues and work to resolve

Lab Computing Technician

Cambridge, MA

$20.75 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the end-user desktop including, but not limited to, troubleshooting issues, implementing ... Can manage multiple projects / tickets simultaneously * Quicky diagnose issues and work to resolve

Lab Computing Technician

Framingham, MA ยท On-site

$19.50 - $26/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the end-user desktop including, but not limited to, troubleshooting issues, implementing ... Can manage multiple projects / tickets simultaneously * Quicky diagnose issues and work to resolve

Lab Computing Technician

Cambridge, MA ยท On-site

$20.75 - $27.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support the end-user desktop including, but not limited to, troubleshooting issues, implementing ... Can manage multiple projects / tickets simultaneously * Quicky diagnose issues and work to resolve

Showing results 41-60

Manager End User Computing information

See Massachusetts salary details

$81.9K

$131.2K

$171.5K

How much do manager end user computing jobs pay per year?

As of Aug 14, 2026, the average yearly pay for manager end user computing in Massachusetts is $131,151.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,200.00 and $127,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Massachusetts?

For Manager End User Computing jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Massachusetts look for?

The top searched job categories for Manager End User Computing jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager End User Computing jobs?

Cities in Massachusetts with the most Manager End User Computing job openings:

Infographic showing various Manager End User Computing job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $131,151 per year, or $63.1 per hour.

Enterprise Account Executive- Northeast

Nexthink

Boston, MA โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Company Description

As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly.

This is a rare opportunity to sell into a market that is still expanding, highly relevant to every CIO, and increasingly central to how enterprises think about productivity, AI adoption, employee experience, and operational efficiency. Nexthink has been recognized as a category creator and global leader in DEX, with recent investment activity valuing the company at $3 billion.

#LI-Remote

Job Description

We are looking for anย Enterprise Account Executiveย to drive new business revenue across theย Northeast region. This is a high-impact, field-oriented role for a seller who can create demand, challenge customer thinking, and help large organizations reimagine what IT can deliver to the business.

Why this role matters

The next evolution of IT is not just about uptime. It is about experience, productivity, automation, and measurable business value.

As an Enterprise Account Executive at Nexthink, you will help CIOs, Digital Workplace leaders, End User Computing teams, Service Desk leaders, and IT Operations executives answer questions like:

  • How do we find and fix technology issues before employees report them?
  • How do we reduce ticket volume and improve service quality at scale?
  • How do we measure whether employees are actually adopting new tools, including AI?
  • How do we turn IT from a cost center into a driver of productivity and employee experience?
  • How do we make digital work feel seamless?

You help customers rethink the operating model of enterprise IT.

What you will do

You will own new business growth across your assigned territory by building a strategic territory plan, creating executive-level demand, and driving complex enterprise sales cycles from initial engagement through close.

  • Build, manage, and execute a regional sales strategy for the Northeast territory.
  • Prospect aggressively into enterprise accounts and develop qualified pipeline.
  • Identify business pains tied to employee productivity, IT support, application adoption, digital transformation, and AI readiness.
  • Engage multiple stakeholders across IT, Digital Workplace, End User Computing, Service Management, Infrastructure, Security, Procurement, and executive leadership.
  • Evangelize Nexthink's value proposition and educate customers on the rapidly evolving DEX category.
  • Partner with Nexthink's business development, marketing, channel, solution consulting, and professional services teams to create and advance opportunities.
  • Lead discovery, business case development, executive presentations, proof-of-concept alignment, negotiation, and close.
  • Manage customer expectations throughout evaluations and proof-of-concept cycles.
  • Sell the full Nexthink solution, including software, services, and support, to ensure long-term customer success.
  • Build trusted relationships that create expansion opportunities and durable customer value.
  • Consistently exceed monthly, quarterly, and annual bookings targets.
Qualifications

What makes you a strong fit

You are a high-performing enterprise seller who knows how to create a market, not just respond to one. You are energized by new categories, complex problems, and executive conversations where you can connect technology to measurable business outcomes.

  • 7+ years of enterprise technology sales experienceย in a fast-paced, competitive B2B SaaS or enterprise software environment.
  • A proven record of quota overachievement, such as President's Club, top rep performance, or consistent attainment above plan.
  • Experience selling complex solutions to large enterprise IT organizations.
  • Ability to evangelize emerging categories and educate buyers on new ways of solving business problems.
  • Strong executive presence and the ability to sell across technical, operational, and business stakeholders.
  • Discipline in territory planning, account strategy, pipeline generation, qualification, forecasting, and deal execution.
  • Comfort managing proof-of-concept processes and aligning technical validation to business value.
  • A consultative sales approach with strong discovery, storytelling, and value-selling skills.
  • High ownership, urgency, resilience, and intellectual curiosity.
  • Bachelor's degree or equivalent experience.
  • Sold disruptive or category-creating technology in an early-stage, high-growth, or market-expansion environment.
  • A track record of opening new logos and building territory from the ground up.
  • The ability to simplify complex technical concepts into clear business outcomes.
  • A strong partner ecosystem mindset and experience working with channel, alliance, or services partners.
  • The confidence to challenge customer assumptions while building trust.

The base salary for this roleย is $150,000-180,000 gross per year, with a total on-target earnings (OTE) range of $300,000-360,000 with additional opportunity to earn commissions above this range.

Additional Information

We are the pioneers and trailblazers of a global IT Market Categoryย (DEX)ย that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans.ย  Your totalย rewards compensation package includes base salary and may also include a commission or performance bonus plan.ย  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.ย 

In addition, we offer:ย 

  • Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • Free accessย to professional training platforms to explore your interests and enhance your skills.
  • Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.
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