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Manager End User Computing Jobs in Massachusetts

William and Mary

Staff - IT Project Management & Business Analysis Worker Sub-Type: Regular (benefited) Job ... These services include classroom and audiovisual support, end-user computing, hardware and software ...

Feuji Inc

Sr. Onsite Support Engineer

Needham, MA · On-site

Manage and support all executive workstations, mobile devices, and remote access configurations ... Participate in IT infrastructure and end-user computing projects, including migrations, upgrades ...

Repligen

... Workplace, End User Computing, Service Desk, Workplace Technology, or IT Service Management ... organizations. • Strong knowledge of IT Service Management (ITSM) principles and ITIL best ...

Planet Fitness

Sr. Endpoint Engineer

Boston, MA · On-site

$113K - $155K/yr

Owns the enterprise endpoint engineering strategy, roadmap, and lifecycle management for Windows, macOS, mobile devices, and end-user computing technologies. * Oversees the planning, design ...

Planet Fitness

Sr. Endpoint Engineer

Boston, MA · On-site

$113K - $156K/yr

Owns the enterprise endpoint engineering strategy, roadmap, and lifecycle management for Windows, macOS, mobile devices, and end-user computing technologies. * Oversees the planning, design ...

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Showing results 21-40

All JobsEnd User Computing JobsManager End User Computing JobsManager End User Computing Jobs in Massachusetts

Manager End User Computing information

See Massachusetts salary details

$81.9K

$131.2K

$171.5K

How much do manager end user computing jobs pay per year?

As of Aug 14, 2026, the average yearly pay for manager end user computing in Massachusetts is $131,151.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,200.00 and $127,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a manager end user computing?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a manager end user computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a manager end user computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Massachusetts?

For Manager End User Computing jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Manager End User Computing jobs in Massachusetts look for?

The top searched job categories for Manager End User Computing jobs in Massachusetts are:

What cities in Massachusetts are hiring for Manager End User Computing jobs?

Cities in Massachusetts with the most Manager End User Computing job openings:

Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $131,151 per year, or $63.1 per hour.

Lab Systems Support Analyst

Prophecy Technologies

Boston, MA • On-site

Full-time

Posted 21 days ago

Job description

Role Overview:
This role focuses on providing comprehensive support for laboratory computing environments, ensuring the smooth operation of scientific operations through effective IT management and end-user support.
Key Responsibilities:
  • Manage, configure, and maintain laboratory desktop and benchtop computing environments.
  • Perform troubleshooting and resolution of hardware, software, operating system, and network-related issues impacting laboratory operations.
  • Support Windows-based desktop and laptop environments in laboratory and office settings.
  • Build, deploy, and maintain desktop images and operating systems.
  • Manage software installations, upgrades, patches, and antivirus compliance.
  • Support user account administration through Active Directory.
  • Follow ITIL processes for Incident, Change, Problem, and Request Management.
  • Escalate complex technical issues appropriately and coordinate resolution with cross-functional teams.

Required Skills:
  • Experience supporting laboratory instrument computers and laboratory software applications within pharmaceutical, biotechnology, healthcare, or life sciences environments.
  • Strong experience in desktop support and End User Computing services.
  • Hands-on experience with: Windows XP, Windows 7, and Windows 10, Microsoft Office Suite, Active Directory, SCCM, Antivirus and endpoint protection tools, Desktop imaging and deployment solutions.
  • Strong understanding of network troubleshooting and connectivity concepts.
  • Knowledge of ServiceNow and ITIL-based support processes.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong customer-service and stakeholder management skills.

Qualifications:
  • Bachelors degree in Information Technology, Computer Science, Engineering, or related discipline.

Preferred Skills:
  • Pharma Lab Benchtop support
  • ServiceNow

Mandatory Requirements:
  • Must be willing to work 100% onsite in Watertown, MA.
  • Ability to work in laboratory and research environments supporting critical scientific operations.
  • Hands-on support role requiring physical presence for equipment, instrument, and workstation support.

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