Customer Service Engineer
Bloomfield, CT · On-site
Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform ...
Bloomfield, CT · On-site
Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform ...
Bloomfield, CT · On-site
Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform ...
Windsor, CT · On-site
$15 - $20/hr
... end users within an organization's desktop computing environment. You will learn how to install ... user support. QUALIFICATIONS: Education: Must be enrolled in a bachelor's level IT program ...
Windsor, CT · On-site
$15 - $20/hr
... end users within an organization's desktop computing environment. You will learn how to install ... user support. QUALIFICATIONS: Education: Must be enrolled in a bachelor's level IT program ...
Hartford, CT · On-site
$83K - $96K/yr
Image, provision, configure, and support end-user devices using Windows Autopilot, Microsoft Intune, or similar endpoint management tools. * Manage software deployments, patching, endpoint lifecycle ...
New
Hartford, CT · On-site
$83K - $96K/yr
Image, provision, configure, and support end-user devices using Windows Autopilot, Microsoft Intune, or similar endpoint management tools. * Manage software deployments, patching, endpoint lifecycle ...
New
Bloomfield, CT · On-site
Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform ...
Bloomfield, CT · On-site
Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform ...
Farmington, CT · On-site
Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform ...
Farmington, CT · On-site
Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform ...
... and deliver end-user training, and champion adoption of standardized processes across the ... Act as the primary liaison between business users, the ERP Project Manager, IT, and implementation ...
Quick apply
... and deliver end-user training, and champion adoption of standardized processes across the ... Act as the primary liaison between business users, the ERP Project Manager, IT, and implementation ...
$40K - $48K/yr
Manage inbound tickets from initiation to resolution, ensuring timely and effective support. * Provide in-person support for end-user devices, including computers, printers, fax machines, and other ...
$40K - $48K/yr
Manage inbound tickets from initiation to resolution, ensuring timely and effective support. * Provide in-person support for end-user devices, including computers, printers, fax machines, and other ...
... and deliver end-user training, and champion adoption of standardized processes across the ... Act as the primary liaison between business users, the ERP Project Manager, IT, and implementation ...
... and deliver end-user training, and champion adoption of standardized processes across the ... Act as the primary liaison between business users, the ERP Project Manager, IT, and implementation ...
... and deliver end-user training, and champion adoption of standardized processes across the ... Act as the primary liaison between business users, the ERP Project Manager, IT, and implementation ...
Quick apply
... and deliver end-user training, and champion adoption of standardized processes across the ... Act as the primary liaison between business users, the ERP Project Manager, IT, and implementation ...
Work closely with end users to identify business needs and benefits of implementing a computing ... Capable of taking leadership role in managing end user relationships. * Working knowledge of ...
New
Work closely with end users to identify business needs and benefits of implementing a computing ... Capable of taking leadership role in managing end user relationships. * Working knowledge of ...
New
Hampton, CT · On-site
$19.50 - $26.50/hr
... Manage inbound tickets from initiation to resolution, ensuring timely and effective support. • Provide in-person support for end-user devices, including computers, printers, fax machines, and other ...
Hampton, CT · On-site
$19.50 - $26.50/hr
... Manage inbound tickets from initiation to resolution, ensuring timely and effective support. • Provide in-person support for end-user devices, including computers, printers, fax machines, and other ...
... and deliver end-user training, and champion adoption of standardized processes across the ... Act as the primary liaison between business users, the ERP Project Manager, IT, and implementation ...
... and deliver end-user training, and champion adoption of standardized processes across the ... Act as the primary liaison between business users, the ERP Project Manager, IT, and implementation ...
... and maintain end-user devices, peripherals, printers, telephony, and conference systems. • ... deployment, access management, and employee technology training. • Manage user accounts ...
... and maintain end-user devices, peripherals, printers, telephony, and conference systems. • ... deployment, access management, and employee technology training. • Manage user accounts ...
Hampton, CT · On-site
$40K - $48K/yr
Manage inbound tickets from initiation to resolution, ensuring timely and effective support. * Provide in-person support for end-user devices, including computers, printers, fax machines, and other ...
Hampton, CT · On-site
$40K - $48K/yr
Manage inbound tickets from initiation to resolution, ensuring timely and effective support. * Provide in-person support for end-user devices, including computers, printers, fax machines, and other ...
Design end-to-end user experiences for new Finance Operate Platform capabilities, from low-fidelity ... Support the Client Experience / Human-AI Interaction Designer (Manager-level) on design system ...
Design end-to-end user experiences for new Finance Operate Platform capabilities, from low-fidelity ... Support the Client Experience / Human-AI Interaction Designer (Manager-level) on design system ...
Middletown, CT · On-site
$20.25 - $27.50/hr
The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting end users via phone and remote assistance, managing user accounts, and processing user access ...
Middletown, CT · On-site
$20.25 - $27.50/hr
The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting end users via phone and remote assistance, managing user accounts, and processing user access ...
... end user and application owner are satisfied with the solution The candidate will the problem and ... Proven experience managing processes and operations an enterprise environment Technical experience ...
... end user and application owner are satisfied with the solution The candidate will the problem and ... Proven experience managing processes and operations an enterprise environment Technical experience ...
Being diligent with time management * Reports Now Experience a plus * Documenting training procedures and providing end user training. * Highly analytical mindset. * Some technical skills such as SQL ...
New
Being diligent with time management * Reports Now Experience a plus * Documenting training procedures and providing end user training. * Highly analytical mindset. * Some technical skills such as SQL ...
New
Being diligent with time management * Reports Now Experience a plus * Documenting training procedures and providing end user training. * Highly analytical mindset. * Some technical skills such as SQL ...
New
Being diligent with time management * Reports Now Experience a plus * Documenting training procedures and providing end user training. * Highly analytical mindset. * Some technical skills such as SQL ...
New
Being diligent with time management * Reports Now Experience a plus * Documenting training procedures and providing end user training. * Highly analytical mindset. * Some technical skills such as SQL ...
New
Being diligent with time management * Reports Now Experience a plus * Documenting training procedures and providing end user training. * Highly analytical mindset. * Some technical skills such as SQL ...
New
$71.3K - $78.4K
0% of jobs
$78.4K - $85.5K
0% of jobs
$85.5K - $92.6K
2% of jobs
$92.6K - $99.7K
3% of jobs
$99.7K - $106.8K
2% of jobs
$108.3K is the 25th percentile. Wages below this are outliers.
$106.8K - $113.9K
86% of jobs
$113.9K - $121K
1% of jobs
$121K - $128.1K
2% of jobs
$128.1K - $135.2K
1% of jobs
$135.2K - $142.3K
1% of jobs
$142.3K - $149.4K
1% of jobs
$71.3K
$114.2K
$149.4K
| Aspect | Manager End User Computing | Desktop Support Manager |
|---|---|---|
| Primary Focus | Oversees end user computing strategies, device management, and software deployment | Manages desktop support teams, troubleshooting, and user issue resolution |
| Certifications | ITIL, CompTIA, Microsoft certifications | ITIL, HDI, Microsoft certifications |
| Work Environment | Strategic planning, vendor management, infrastructure oversight | Help desk operations, user support, technical troubleshooting |
| Industry Usage | IT departments across various industries | IT support teams in corporate environments |
The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

Full-time
Re-posted 1 hour ago
Qualifications
Responsibilities
Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
Provide support to client identified VIPs
Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
Perform Install/Move/Add or Change (IMAC) activities.
Perform all assigned desk-side support activities
Display outstanding technical and professional services skills at all times
Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
Understands and follows all documented service operations policies and procedures.
Other duties or certifications may be assigned to meet business needs
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It services
1,001 - 5,000 Employees
Tewksbury, MA, US
1951