Oversee infrastructure, cloud strategy, cybersecurity, end-user computing, and enterprise IT ... Manage strategic technology vendor partnerships, including emerging AI and analytics providers.
Oversee infrastructure, cloud strategy, cybersecurity, end-user computing, and enterprise IT ... Manage strategic technology vendor partnerships, including emerging AI and analytics providers.
Working with managers and cross-functional teams to validate outputs, communicate recommendations ... Directory, end-user computing, messaging, enterprise architecture, testing). This team helps ...
Working with managers and cross-functional teams to validate outputs, communicate recommendations ... Directory, end-user computing, messaging, enterprise architecture, testing). This team helps ...
SYSTEMS/LOCAL AREA NETWORK (LAN) ADMINISTRATOR
Buckeye, AZ · On-site
$68K/yr
... end-user issues - Project management and implementation - Verbal and written communication ... Computing Technology Industry Association A+ Certification (CompTIA A+), Computing Technology ...
SYSTEMS/LOCAL AREA NETWORK (LAN) ADMINISTRATOR
Buckeye, AZ · On-site
$68K/yr
... end-user issues - Project management and implementation - Verbal and written communication ... Computing Technology Industry Association A+ Certification (CompTIA A+), Computing Technology ...
Job Page
Buckeye, AZ · On-site
$68K/yr
... end-user issues - Project management and implementation - Verbal and written communication ... Computing Technology Industry Association A+ Certification (CompTIA A+), Computing Technology ...
Job Page
Buckeye, AZ · On-site
$68K/yr
... end-user issues - Project management and implementation - Verbal and written communication ... Computing Technology Industry Association A+ Certification (CompTIA A+), Computing Technology ...
IT Support Technician I
Phoenix, AZ · On-site
$51K - $83K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
IT Support Technician I
Phoenix, AZ · On-site
$51K - $83K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
Job Title - Service Management Specialist Location - Chandler, AZ 85226 Contract - W2 or C2C ... through daily END USER interactions, understanding business objectives and communicating ...
Job Title - Service Management Specialist Location - Chandler, AZ 85226 Contract - W2 or C2C ... through daily END USER interactions, understanding business objectives and communicating ...
IT Support Technician I
Phoenix, AZ · On-site
$50K - $81K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
IT Support Technician I
Phoenix, AZ · On-site
$50K - $81K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
IT Support Technician I
$50K - $81K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
IT Support Technician I
$50K - $81K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
IT Support Technician I
Phoenix, AZ · On-site
$51K - $83K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
IT Support Technician I
Phoenix, AZ · On-site
$51K - $83K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
IT Support Technician I
Phoenix, AZ · On-site +1
$51K - $83K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
IT Support Technician I
Phoenix, AZ · On-site +1
$51K - $83K/yr
The IT Support Technician I provides end-user support, technical assistance, and routine systems ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...
Sr. Director of IT
Phoenix, AZ · On-site
$180K/yr
... end-user computing environments. * Lead Service Desk operations and improve IT support for a geographically dispersed workforce. * Manage enterprise networking, mobile device management, endpoint ...
Sr. Director of IT
Phoenix, AZ · On-site
$180K/yr
... end-user computing environments. * Lead Service Desk operations and improve IT support for a geographically dispersed workforce. * Manage enterprise networking, mobile device management, endpoint ...
... and end-user computing. * Evaluate resilience lifecycle processes, including disaster recovery ... Strong understanding of risk management practices, control frameworks, and second-line oversight ...
... and end-user computing. * Evaluate resilience lifecycle processes, including disaster recovery ... Strong understanding of risk management practices, control frameworks, and second-line oversight ...
Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Enable end user / equipment Installs, Moves, and changes (IMAC) Requests * Install new or enhanced ...
Quick apply
Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Enable end user / equipment Installs, Moves, and changes (IMAC) Requests * Install new or enhanced ...
L2 Desktop Support Engineer
Phoenix, AZ · On-site
$55K - $65K/yr
... end user/infra related) when required Strong understanding and skills in SLA, KPI Management. • Provide technical support stationed at the site who can quickly respond to problems that may arise ...
L2 Desktop Support Engineer
Phoenix, AZ · On-site
$55K - $65K/yr
... end user/infra related) when required Strong understanding and skills in SLA, KPI Management. • Provide technical support stationed at the site who can quickly respond to problems that may arise ...
Client Support Engineer
Phoenix, AZ · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Provides one-on-one end-user problem resolution for client (PC) software and connectivity * Sets up ...
Client Support Engineer
Phoenix, AZ · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Provides one-on-one end-user problem resolution for client (PC) software and connectivity * Sets up ...
Senior Network Engineer
Phoenix, AZ · On-site
$103K - $141K/yr
... managed IT services, cybersecurity services, and infrastructure consulting. As an engineer-led ... Cloud, Cybersecurity, End User Computing, Virtualization, Storage, Networking, SD-WAN, Business ...
Senior Network Engineer
Phoenix, AZ · On-site
$103K - $141K/yr
... managed IT services, cybersecurity services, and infrastructure consulting. As an engineer-led ... Cloud, Cybersecurity, End User Computing, Virtualization, Storage, Networking, SD-WAN, Business ...
Client Development Manager Telecommunications industry
Tempe, AZ · On-site
$75K/yr
This role focuses on end-user account ownership, developing new client relationships while ... Build, manage, and grow a portfolio of end-user client accounts within assigned territory.
Client Development Manager Telecommunications industry
Tempe, AZ · On-site
$75K/yr
This role focuses on end-user account ownership, developing new client relationships while ... Build, manage, and grow a portfolio of end-user client accounts within assigned territory.
Client Support Engineer
Phoenix, AZ · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Provides one-on-one end-user problem resolution for client (PC) software and connectivity * Sets up ...
Quick apply
Client Support Engineer
Phoenix, AZ · On-site
... and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and ... Provides one-on-one end-user problem resolution for client (PC) software and connectivity * Sets up ...
Senior Service Desk Technician (Phoenix, AZ)
Phoenix, AZ · Hybrid
$48K - $65K/yr
... providing end user support for all EFE staff. This includes interfacing with end users at all ... Experience with monitoring and remote management tools * Experience with JAMF administration
Senior Service Desk Technician (Phoenix, AZ)
Phoenix, AZ · Hybrid
$48K - $65K/yr
... providing end user support for all EFE staff. This includes interfacing with end users at all ... Experience with monitoring and remote management tools * Experience with JAMF administration
Major Account Manager
Phoenix, AZ · On-site
We leverage the latest advancements in cloud computing, artificial intelligence, and software ... end user is a a requirement. * Strong rolodex and relationships within the territory * Excellent ...
Major Account Manager
Phoenix, AZ · On-site
We leverage the latest advancements in cloud computing, artificial intelligence, and software ... end user is a a requirement. * Strong rolodex and relationships within the territory * Excellent ...
Manager End User Computing information
What are the key skills and qualifications needed to thrive as a Manager End User Computing, and why are they important?
What are some common challenges faced by a Manager of End User Computing, and how can they be addressed?
What is a Manager of End User Computing?
What is the difference between Manager End User Computing vs Desktop Support Manager?
| Aspect | Manager End User Computing | Desktop Support Manager |
|---|---|---|
| Primary Focus | Oversees end user computing strategies, device management, and software deployment | Manages desktop support teams, troubleshooting, and user issue resolution |
| Certifications | ITIL, CompTIA, Microsoft certifications | ITIL, HDI, Microsoft certifications |
| Work Environment | Strategic planning, vendor management, infrastructure oversight | Help desk operations, user support, technical troubleshooting |
| Industry Usage | IT departments across various industries | IT support teams in corporate environments |
The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 15 days ago
Alzheimer's Association rating
8.4
Based on 7 frontline employees who took The Breakroom Quiz
61st of 710 rated non-profit organizations
Job description
Position Summary:
The SVP, Information Technology & Enterprise Systems serves as the executive leader responsible for building an integrated, innovative strategy across enterprise technology, digital transformation, data governance, cybersecurity, and enterprise technology operations that enable scalable and secure innovation across the organization. The SVP ensures that infrastructure, enterprise applications, and data capabilities operate as an integrated ecosystem that advances the Alzheimer’s Association’s mission and strategic priorities.
This role partners closely with members of senior management and enterprise AI leadership to ensure the organization’s technology infrastructure, data environment, governance frameworks, and enterprise systems effectively support responsible and scalable adoption of emerging technologies that accelerate mission impact, improve operational effectiveness, and enhance experiences for staff, donors, volunteers, researchers, and the communities served.
Responsibilities
Enterprise Technology Strategy & Digital Enablement
- Develop and execute a multi-year enterprise technology roadmap aligned with the Association’s strategic plan.
- Partner with enterprise AI leadership to ensure technology infrastructure, enterprise systems, and governance frameworks support scalable, secure, and responsible AI adoption.
- Lead a team that establishes enterprise architecture, technology governance, and integration standards.
- Advise executive leadership and the Board on enterprise technology trends, cybersecurity risks, digital transformation priorities, and the operational implications of emerging technologies.
Technology Operations & Infrastructure
- Oversee infrastructure, cloud strategy, cybersecurity, end-user computing, and enterprise IT operations.
- Ensure systems reliability, data security, and operational resilience through strong business continuity and disaster recovery practices.
- Support scalable infrastructure capable of enabling enterprise analytics, automation, and evolving digital capabilities.
Enterprise Technology, Data & Digital Enablement
- Provide executive leadership and strategic oversight for enterprise technology capabilities that support organizational effectiveness, operational excellence, and mission impact.
- Partner collaboratively with leaders responsible for enterprise applications, infrastructure, cybersecurity, AI, analytics, and digital platforms to ensure alignment with organizational priorities, enterprise architecture, governance standards, and long-term strategic goals.
- Support the advancement of integrated digital capabilities, data accessibility, reporting, and operational efficiencies that enhance decision-making, constituent experiences, and cross-functional collaboration.
- Promote scalable, secure, and sustainable technology practices while helping to prioritize enterprise investments, governance approaches, and digital transformation opportunities across the organization.
- Foster strong cross-functional partnerships to align technology capabilities with evolving organizational and operational needs.
- Specific functional oversight responsibilities may evolve based on organizational priorities and the experience of the selected candidate.
Financial Stewardship & Vendor Oversight
- Lead enterprise technology and infrastructure related budgeting and long-range capital planning.
- Manage strategic technology vendor partnerships, including emerging AI and analytics providers.
- Ensure cost-effective investment in technology that delivers measurable mission impact.
- Work with business owners to collaborate on financial and vendor oversight.
Organizational Leadership & Innovation
- Build and lead a high-performing technology organization.
- Foster a culture of innovation, experimentation, and responsible technology adoption.
- Promote collaboration across departments to identify opportunities for digital transformation, process improvement, automation, and operational efficiency.
- Support organizational readiness for new technologies through change management, communication, and enterprise adoption strategies.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
- 15+ years of progressive technology leadership experience.
- Demonstrated experience leading enterprise technology transformation initiatives.
- Strong understanding of cybersecurity, enterprise architecture, data governance, and cloud technologies.
- Experience enabling enterprise digital transformation initiatives, data modernization, and emerging technology adoption.
Knowledge, Skills and Abilities
- Master’s degree (MBA or related).
- Experience implementing advanced analytics programs.
- Experience in nonprofit, healthcare, or research organizations.
- Familiarity with platforms such as Salesforce, Workday, UKG, and enterprise analytics environments.
- Strategic Vision and Innovation
- Enterprise Technology & Digital Transformation Leadership
- Enterprise Technology Governance
- Executive Communication and Influence
- Cross-Functional Collaboration
- Financial Stewardship
- Change Leadership and Organizational Agility
Title: SVP, Information Technology &Enterprise Systems
Position Location: US Remote or Chicago, IL
Full time
Position Grade & Compensation: The Alzheimer's Association’s good faith expectation for the salary range for this role is between $330,000-$350,000
This position is eligible for a bonus based on both individual and organizational performance, up to 20%.
Reports To: President & CEO
Who We Are:
The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia– by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.
The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow.
At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.
We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.
At the Alzheimer's Association®, we believe that diverse perspectives are critical to achieving health equity — meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer’s and dementia.
The Alzheimer’s Association commitment remains steadfast in engaging all communities in our full mission. The Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment to the fullest extent required by law, including, but not limited to, on the basis of race, color, religion, age, sex, national origin, gender identity, disability status, genetics, protected veteran status, sexual orientation, or any other legally protected characteristic.
Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan. Please click HERE for more information.
Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act at the Alzheimer's Association.
The Alzheimer's Association will conduct an individualized assessment of the material job duties of this job include working with vulnerable communities which the employer may reasonably believe that Criminal History may have a direct, adverse and negative relationship for the safety of the community.
The background check will include searches for: social security person search, public reports, county & federal criminal reports, multi-jurisdictional, sex offender database, NSOPW national sex offender, education, employment history, motor vehicle or driving history, and reference checks.
What Alzheimer's Association employees say
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