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Manager End User Computing Jobs in Arizona (NOW HIRING)

Gifthealth

IT Support Site Lead

Mesa, AZ · On-site

$84K - $99K/yr

Strong understanding of end-user computing environments, devices, peripherals, business applications, enterprise support tools, and related identity, endpoint management, or cloud productivity ...

giftHEALTH Inc

IT Support Site Lead

Mesa, AZ · On-site

$84K - $99K/yr

Strong understanding of end-user computing environments, devices, peripherals, business applications, enterprise support tools, and related identity, endpoint management, or cloud productivity ...

Miner LTD

Director of Sales, End User

Tempe, AZ · On-site

$130K - $160K/yr

Miner drives down the cost of warehousing and materials management operations saving our customers ... Job Summary The Director of Sales, End User, will be responsible for managing the sales ...

Gifthealth Inc

IT Support Site Lead

Mesa, AZ

$84K - $99K/yr

Strong understanding of end-user computing environments, devices, peripherals, business applications, enterprise support tools, and related identity, endpoint management, or cloud productivity ...

Miner, LTD

Director of Sales, End User

Tempe, AZ

$130K - $160K/yr

Miner drives down the cost of warehousing and materials management operations saving our customers ... Job Summary The Director of Sales, End User, will be responsible for managing the sales ...

Miner, LTD

Director of Sales, End User

Tempe, AZ

$130K - $160K/yr

Miner drives down the cost of warehousing and materials management operations saving our customers ... Job Summary The Director of Sales, End User, will be responsible for managing the sales ...

Miner, LTD

Account Executive - End User Sales

Tempe, AZ · On-site

$60K - $80K/yr

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...

Miner, LTD

Account Executive - End User Sales

Tempe, AZ

$60K - $80K/yr

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...

Miner LTD

Account Executive - End User Sales

Tempe, AZ · On-site

$60K - $80K/yr

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...

Miner, LTD

Account Executive - End User Sales

Tempe, AZ

$60K - $80K/yr

Miner drives down the cost of warehousing and materials management operations saving our customers revenue and time by understanding their business, finding efficiencies in their operation, providing ...

Deloitte

M&A I&D IT Manager

Tempe, AZ · On-site

$91K - $111K/yr

M&A IT Manager Our Deloitte Strategy & Transactions team helps guide clients through their most ... Directory, end-user computing, messaging, enterprise architecture, testing). This team helps ...

BCforward

Enterprise Architect

Tempe, AZ

$66 - $85.25/hr

S. imaging strategy and integration with Applications VDI Standards Management and expand VDI ... VMWare Virtualization, Desktop Architecture and End User Computing Minimum five (5) years related ...

GLS US GROUP

UX/UI DEVELOPER

Mesa, AZ · On-site

$95K - $110K/yr

Own the end-to-end user experience for GLS US customer-facing digital platforms, including shipper ... Manage offshore sprint planning, stand-ups, and backlog grooming in alignment with Product Manager ...

Meriton

Sr. IT Project Manager, I&O

Phoenix, AZ · On-site +1

$130K - $130K/yr

... end-user computing, and IT service delivery. In addition to direct project ownership, this role ... • Manage a concurrent portfolio of initiatives, balancing capacity, risk, cross-program ...

GLS US GROUP

UX/UI DEVELOPER

Mesa, AZ · On-site

$95K - $110K/yr

Own the end-to-end user experience for GLS US customer-facing digital platforms, including shipper ... Manage offshore sprint planning, stand-ups, and backlog grooming in alignment with Product Manager ...

General Logistics Systems US, Inc.

UX/UI DEVELOPER

Mesa, AZ · On-site

$95K - $110K/yr

Own the end-to-end user experience for GLS US customer-facing digital platforms, including shipper ... Manage offshore sprint planning, stand-ups, and backlog grooming in alignment with Product Manager ...

BCforward

Enterprise Architect

Tempe, AZ

$57.81/hr

S. imaging strategy and integration with Applications VDI Standards Management and expand VDI ... VMWare Virtualization, Desktop Architecture and End User Computing Minimum five (5) years related ...

Tucson Medical Center

Desktop Computing Analyst

Tucson, AZ · On-site

$22 - $29.50/hr

... other end user devices. Builds, tests and deploys desktop devices. Confers with customers to ... Utilizes standard desktops and centralized desktop management tools. Ensures that Statements of ...

US Judicial Branch

IT Support Technician I

Phoenix, AZ · On-site

$51K/yr

Preference will be given to candidates with strong experience delivering high quality end user and ... mobile computing devices (particularly Apple iOS devices), is highly preferred. Additionally ...

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Manager End User Computing information

What are the key skills and qualifications needed to thrive as a Manager End User Computing, and why are they important?

To thrive as a Manager End User Computing, you need strong expertise in IT infrastructure, end-user support, and device management, usually supported by a degree in computer science or a related field. Familiarity with platforms like Microsoft Endpoint Manager, Active Directory, and certifications such as ITIL or CompTIA are commonly required. Leadership, problem-solving, and effective communication are essential soft skills for managing teams and collaborating with stakeholders. These competencies are crucial for ensuring smooth IT operations, driving user satisfaction, and supporting organizational productivity.

What are some common challenges faced by a Manager of End User Computing, and how can they be addressed?

Managers of End User Computing often face challenges such as supporting a diverse range of devices and operating systems, ensuring security compliance, and balancing user needs with organizational policies. Staying up to date with rapidly evolving technologies and managing remote or hybrid work environments can also be complex. Addressing these challenges requires strong communication with IT and end users, implementing standardized solutions where possible, and investing in ongoing training for both the team and end users. Proactive collaboration with security and infrastructure teams is essential to maintain smooth operations and compliance.

What is a Manager of End User Computing?

A Manager of End User Computing oversees the technology and support services that enable employees to effectively use computers, software, and mobile devices within an organization. This role involves managing teams responsible for desktop support, device management, software deployment, and ensuring end users have the tools needed for productivity. They also develop strategies for device lifecycle management, security, and user experience improvements. The manager collaborates with IT and business leaders to align end user computing solutions with organizational goals.

What is the difference between Manager End User Computing vs Desktop Support Manager?

AspectManager End User ComputingDesktop Support Manager
Primary FocusOversees end user computing strategies, device management, and software deploymentManages desktop support teams, troubleshooting, and user issue resolution
CertificationsITIL, CompTIA, Microsoft certificationsITIL, HDI, Microsoft certifications
Work EnvironmentStrategic planning, vendor management, infrastructure oversightHelp desk operations, user support, technical troubleshooting
Industry UsageIT departments across various industriesIT support teams in corporate environments

The Manager End User Computing role focuses on strategic management of end user devices and software, ensuring seamless user experiences. In contrast, the Desktop Support Manager handles day-to-day technical support and troubleshooting for end users. Both roles require similar certifications and work environments but differ in scope and responsibilities.

What are popular job titles related to Manager End User Computing jobs in Arizona? For Manager End User Computing jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Manager End User Computing jobs in Arizona look for? The top searched job categories for Manager End User Computing jobs in Arizona are:
What cities in Arizona are hiring for Manager End User Computing jobs? Cities in Arizona with the most Manager End User Computing job openings:
Manager End User Computing jobs near you
Infographic showing various Manager End User Computing job openings in Arizona as of July 2026, with employment types broken down into 77% Full Time, 6% Part Time, and 17% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution.
IT Support Site Lead

IT Support Site Lead

Gifthealth

Mesa, AZ • On-site

$84K - $99K/yr

Full-time

Re-posted 25 days ago

Job description

About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Position Summary
The IT Support Specialist Lead is responsible for leading IT support operations at an assigned Gifthealth site, including the day-to-day management of IT Support Specialist I and II team members. Reporting to the IT Support Manager, this role coordinates workload, manages escalations, supports staff development, partners with site leadership and cross-functional teams, and serves as the primary IT representative for the site. This position focuses on consistent service delivery, effective incident coordination, strong team performance, site-level technology readiness, and a high-quality end-user support experience that helps maintain pharmacy operations, dispensing workflows, and business continuity.
Key Responsibilities
  • Directly manages IT Support Specialist I and II team members at the assigned site, including regular 1:1 meetings, performance feedback, coaching, professional development, onboarding, training, and accountability.
  • Coordinates daily support operations, including workload distribution, ticket queue oversight, staffing coverage, escalation triage, adherence to support processes, and service expectations.
  • Serves as the primary escalation point and on-site incident command lead for complex, sensitive, high-impact, or IT-impacting events, ensuring appropriate communication, resource coordination, business impact awareness, documentation, and timely resolution.
  • Monitors team performance against service quality, response-time, resolution, documentation, first-contact resolution, escalation efficiency, and overall support expectations; identifies gaps and drives corrective action.
  • Serves as the primary IT point of contact for the site, maintaining visibility into site operations, risks, upcoming changes, technology needs, local leadership priorities, and site-level planning.
  • Coordinates site-level IT activities, including hardware deployments, office changes, technology rollouts, vendor support, site-level asset lifecycle tracking, peripheral planning, procurement recommendations, and budget input for site technology needs.
  • Partners with IT Operations, Engineering, Facilities, vendors, and business leadership to implement changes, resolve recurring issues, align site needs with broader IT priorities, maintain site-specific documentation, and drive continuous improvement in support workflows and service delivery.
  • Provides backup site leadership coverage for other Gifthealth locations as needed, including escalation support, incident coordination, staffing guidance, and site-readiness support during another IT Support Site Lead's absence.
Qualifications
  • Education: High school diploma or equivalent. (Required)
  • Licensure/Certification: IT certification, leadership training, or equivalent professional development. (Preferred)
  • Experience:
  • 4+ years of experience in IT support, help desk, or technical support roles. (Required)
  • 2+ years of people management, supervisory, team lead, mentoring, or equivalent experience demonstrating increasing responsibility. (Required)
  • Experience managing a technical support team in a multi-site environment. (Preferred)
  • Experience working within an IT service management platform. (Preferred)
  • Experience supporting healthcare or regulated environments. (Preferred)
  • Knowledge, Skills, & Abilities:
  • Strong understanding of end-user computing environments, devices, peripherals, business applications, enterprise support tools, and related identity, endpoint management, or cloud productivity platforms. (Required)
  • Working knowledge of enterprise support tools and platforms such as Okta, Google Workspace, Slack, IT service management platforms, endpoint management/MDM tools, and cloud-based business applications. (Required)
  • Advanced troubleshooting skills across endpoints, applications, access, connectivity, and user environments. (Required)
  • Demonstrated ability to lead, coach, develop, and hold team members accountable while supporting a culture of collaboration, customer service, technical growth, and continuous improvement. (Required)
  • Ability to coordinate workload, manage competing priorities, oversee ticket queues, ensure consistent support coverage, and maintain service expectations. (Required)
  • Ability to assess issues, determine escalation paths, coordinate incident response, communicate impact, and drive issues through resolution. (Required)
  • Strong communication and collaboration skills with the ability to engage technical and non-technical users, leadership, vendors, IT Support, IT Operations, Engineering, Facilities, and business functions. (Required)
  • Strong organizational skills, attention to detail, documentation discipline, and ability to improve support processes and service delivery. (Required)
  • Understanding of data privacy and security best practices, including appropriate handling of sensitive or regulated information, such as PHI/HIPAA environments. (Required)

Work Environment
  • Location: On Site
  • Schedule: Standard Gifthealth business hours with participation in an on-call rotation as required; specific schedules may vary based on site and operational needs.

Consistent onsite presence is required to support users, manage team operations, maintain visibility into site activities, and ensure IT readiness during key site events, including client, partner, and auditor visits. This role may require schedule adjustments to support critical events outside standard business hours.
Key Essential Functions
  • Must be able to move throughout the facility to provide onsite technical support and oversight.
  • Must be able to lift and transport IT equipment up to approximately 50 lbs.
  • Must be able to work on a computer for extended periods.
  • Must be able to communicate effectively with users, team members, leadership, vendors, and cross-functional partners.
Employment Classification
Status: Full-time
FLSA: Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Salary Description
$84,000-99,000

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