Manager Empathy Jobs in Rio Rancho, NM (NOW HIRING)

Description

Location: Tierra Linda: Albuquerque, NM

At Mission Rock Residential, we believe that where you live matters-and so does the team that makes it feel like home.

We are more than a property management company-we're a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that's invested in your success and well-being.

What You'll Do

The Property Manager is fully accountable for all day-to-day property operations, overseeing and enhancing the value of the property, and ensuring the property team is positive and successful. This role requires Low Income Housing Tax Credit Experience.

Your day-to-day may include: 

• Support the property's financial goals, manage the asset in the owners' best interest and in accordance with Company policies. 
• Maintain the highest level of customer service and online presence to obtain satisfactory scores on surveys/reviews from residents and prospects. 
• Consistently enforce policies of the community in conjunction with Fair Housing Laws.
• Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.). 
• Provide oversight of the team to ensure Company procedures are being followed, resulting in orderly and efficient workflows.

Requirements

What You Bring

• Thorough understanding and application of Fair Housing principles.
• LIHTC experience is required
• Position requires a minimum of 2 years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer-service related business with appropriate certification(s).
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What We Offer

We believe in taking care of our team the way they take care of our residents. That's why we offer:

• Bonus opportunity* (position dependent) 
• Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
• Housing discount program***
• 401(k) retirement plan with company match  
• Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options  
• Employer-sponsored short-term and long-term disability coverage  
• Company-paid life insurance  
• Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance  
• Employee Assistance Program (EAP)

***Housing discount based on availability and prior ownership group approval

The expected compensation range for this position is $73,000.00- $75,000.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience.

Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status.

The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

**The Application deadline is 7/10/2026 if a candidate is not selected by that date later applications may be considered**