Data Entry Associate
$17/hr | Contract-to-Hire Opportunity
Full-Time | Flexible Schedule Options
Immediate Start Available
We are currently seeking a motivated and detail-oriented Data Entry Associate to join a growing team within a stable and fast-paced environment. This is an excellent opportunity for candidates with mortgage or insurance experience who are looking for long-term growth and the chance to be part of a team undergoing exciting expansion and positive cultural changes.
This role is heavily focused on data entry and accuracy, making it a great fit for someone who enjoys working with detailed information and thrives in a productivity-driven environment.
Schedule
Monday–Friday, standard hours are 8:00 a.m. – 5:00 p.m. Flexible scheduling options are available, including:
- 8:00 a.m. – 4:30 p.m.
- 8:30 a.m. – 5:00 p.m.
What You’ll Be Doing
In this position, you will primarily process and enter information from hard-copy insurance policies into internal systems. The policies include:
- Flood Insurance
- Wind & Hazard Coverage
- Auto Insurance
- Natural Disaster Coverage Policies
You will receive hands-on training and ongoing support while shadowing experienced team members to ensure your success in the role.
Key Responsibilities
- Accurately enter and review insurance policy information
- Support clients by researching and resolving processing questions
- Respond to inquiries via phone and email in a professional and timely manner
- Prioritize and manage customer requests effectively
- Review account information and resolve exceptions or escalated issues
- Maintain detailed documentation and account records
- Collaborate with internal teams to improve productivity and customer satisfaction
- Take ownership of customer concerns and follow through to resolution
Performance Expectations
- During training: approximately 50 policies processed per day
- Once fully trained: approximately 150 policies processed daily
Qualifications
- High school diploma or GED required
- At least 1 year of experience in a mortgage, banking, or insurance environment
- Strong data entry and organizational skills
- Ability to recognize and interpret insurance policy information
- Comfortable working in a fast-paced setting
- Strong communication and problem-solving abilities
- Team-oriented mindset with a positive attitude
Additional Information
- Background checks are required for all candidates
- This is a growing team, and the company is actively investing in its culture and employees
If you’re looking for an opportunity that offers stability, growth potential, strong training, and a supportive team environment, this could be a great next step in your career.