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Manager Customer Onboarding Jobs in Delaware (NOW HIRING)

UniFirst

Entry Level Sales Representative

New Castle, DE · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... CRM with accurate client information and activity * Meet or exceed monthly and quarterly sales quotas * Collaborate with service and operations teams to ensure seamless customer onboarding ...

UniFirst

Outside Sales Representative

New Castle, DE · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... CRM with accurate client information and activity * Meet or exceed monthly and quarterly sales quotas * Collaborate with service and operations teams to ensure seamless customer onboarding ...

UniFirst

Entry Level Sales Representative

New Castle, DE · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... CRM with accurate client information and activity * Meet or exceed monthly and quarterly sales quotas * Collaborate with service and operations teams to ensure seamless customer onboarding ...

UniFirst

Outside Sales Representative

New Castle, DE · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... CRM with accurate client information and activity * Meet or exceed monthly and quarterly sales quotas * Collaborate with service and operations teams to ensure seamless customer onboarding ...

Fulton Bank

Sales and Service Specialist

Newark, DE

$18.56 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and ...

Fulton Bank

Sales and Service Specialist

Newark, DE · On-site

$18.56 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and ...

Fulton Bank

Sales and Service Specialist

Newark, DE

$18.56 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and ...

Fulton Bank

Sales and Service Specialist

Newark, DE

$18.56 - $29.38/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and ...

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Showing results 1-20

All JobsCustomer Onboarding JobsManager Customer Onboarding JobsManager Customer Onboarding Jobs in Delaware

Manager Customer Onboarding information

See Delaware salary details

$32.5K

$83.1K

$140.1K

How much do manager customer onboarding jobs pay per year?

As of Aug 17, 2026, the average yearly pay for manager customer onboarding in Delaware is $83,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $99,100.00 per year, depending on experience, location, and employer.

What does a manager customer onboarding do?

A Manager Customer Onboarding oversees the process of introducing new clients to a company’s products or services. They are responsible for ensuring that customers have a smooth and positive experience during the initial stages, which often includes training, account setup, and addressing any questions or concerns. This role involves coordinating between customers and internal teams to ensure expectations are met and long-term relationships are established. Ultimately, the Manager Customer Onboarding helps drive customer satisfaction and retention by making sure the onboarding process is efficient and effective.

What are the key skills and qualifications needed to thrive as a manager customer onboarding?

To thrive as a Manager of Customer Onboarding, you need expertise in project management, customer success strategies, and a background in business or related fields. Familiarity with CRM platforms like Salesforce, onboarding software, and certification in project management (such as PMP) are typically expected. Exceptional communication, problem-solving, and leadership skills help you effectively guide new clients and motivate your team. These abilities ensure a smooth onboarding process, drive customer satisfaction, and support long-term client relationships.

What are some common challenges faced by a manager customer onboarding, and how can they be addressed?

Managers in customer onboarding often encounter challenges such as aligning customer expectations with product capabilities, ensuring timely and effective onboarding processes, and facilitating strong cross-departmental communication. Successfully addressing these challenges typically involves proactive communication, establishing clear onboarding milestones, and collaborating closely with sales, support, and product teams to deliver a seamless customer experience. Leveraging onboarding tools, regular training, and customer feedback loops can also help identify bottlenecks and drive continuous improvement.

What is the difference between Manager Customer Onboarding vs Customer Success Manager?

AspectManager Customer OnboardingCustomer Success Manager
Primary FocusGuiding new clients through onboarding processesEnsuring ongoing customer satisfaction and retention
ResponsibilitiesImplementing onboarding plans, training, setupBuilding relationships, renewals, upselling
Work EnvironmentProject-based, onboarding teams, implementation projectsAccount management, customer engagement
Required SkillsCommunication, project management, technical knowledgeRelationship building, problem-solving, communication

While both roles focus on customer engagement, the Manager Customer Onboarding primarily manages the initial setup and onboarding process for new clients, ensuring a smooth transition. The Customer Success Manager focuses on maintaining ongoing relationships, maximizing customer satisfaction, and driving renewals and growth. Both roles require strong communication skills, but their core responsibilities differ in scope and stage of the customer lifecycle.

What are the most commonly searched types of Customer Onboarding jobs in Delaware?

The most popular types of Customer Onboarding jobs in Delaware are:

What job categories do people searching Manager Customer Onboarding jobs in Delaware look for?

The top searched job categories for Manager Customer Onboarding jobs in Delaware are:

What cities in Delaware are hiring for Manager Customer Onboarding jobs?

Cities in Delaware with the most Manager Customer Onboarding job openings:

Manager Customer Onboarding jobs near you
Infographic showing various Manager Customer Onboarding job openings in Delaware as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $83,136 per year, or $40 per hour.

SaaS Sales Manager

Conrep 99999 (Global Config)

Middletown, DE

Full-time

Re-posted 2 days ago

Job description

Job Summary: Conrep Solutions is seeking a results-driven Sales Manager to join our growing team in Middletown, DE. The ideal candidate will be responsible for driving new business opportunities, managing the complete sales lifecycle, and promoting Conrep's ATS, HRMS, CRM, and workforce management solutions. The Sales Manager will work closely with prospective clients, understand their hiring and workforce management needs, conduct product demonstrations, negotiate contracts, and build long-term customer relationships. This role requires strong communication, consultative selling, and B2B SaaS sales experience.
Roles and Responsibilities:
  • Identify and develop new business opportunities through outbound prospecting, referrals, networking, and inbound leads.
  • Manage the complete sales cycle from lead generation to deal closure.
  • Conduct product demonstrations and presentations for Conrep ATS, HRMS, CRM, and related solutions.
  • Understand client business requirements and recommend suitable solutions.
  • Build and maintain strong relationships with HR leaders, recruiters, staffing firms, and enterprise clients.
  • Prepare sales proposals, quotations, and commercial agreements.
  • Maintain accurate sales pipeline, forecasts, and opportunity tracking in CRM.
  • Collaborate with Client Success, Marketing, and Product teams to ensure seamless customer onboarding.
  • Achieve monthly, quarterly, and annual sales targets.
  • Participate in industry events, webinars, and conferences to generate new business opportunities.
  • Negotiate pricing and contract terms while ensuring customer satisfaction.
  • Monitor market trends, competitor offerings, and customer feedback to identify growth opportunities.
  • Provide regular sales reports, revenue forecasts, and business updates to leadership.
  • Support upselling and cross-selling opportunities within existing customer accounts.
  • Ensure high levels of customer satisfaction throughout the pre-sales and post-sales engagement process.

Industry: HR Technology | ATS | HRMS | CRM | SaaS | Staffing & Recruiting Technology
Experience: 5+ Years in B2B SaaS Sales, ATS/HRMS, HR Technology, or Staffing Software Sales.